HT4623 my iphone gives an error msg close to the end of ios6 update. what can i do?

i tried to use icloud backup but it gives error too.
i cant update ios6 nor can icloud backup in order to reset all settings.
what can i do now?

Disable your antivirus and and firewall software and try the update again from iTunes.

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HT4623 my iphone gives an error msg close to the end of ios6 update. what can i do?

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