HT4623 my iPhone screen is black (no light),

I can hardly use the phone

Hey, this just happened to me also.  I tried to restore the phone with ITUNES but it wouldn't let me because it was asking me to accept the ITUNES request on my phone, which was black.  The next thing I tried worked.  Use the Apple Find my phone application and use the erase feature.  It seems drastic but better than going to Apple and fighting the lines.  Now after you have done this you can restore you phone to its newest state either with the ICloud backup or ITUNES.

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  • Iphone screen is black

    what to do when Iphone screen went black, but the messages alerts are still coming through?

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    Thank you for using Apple Support Communities!
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  • My iphone screen is black and now i can't do anything on it. someone help me!!

    I just got my phone fixed like 3 weeks ago and i put my phone against a table in the cafeteria at my school and now the phone screen's black and i can't do anything on it.

    See Here for  >  Frozen or unresponsive iPhone
    Try this First... No Data will be Lost..
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    Randomly today, my iPhone 4 screen went black. I can receive calls and I see volume levels. Screen black.

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  • What do you do when your iphone screen goes black

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    Have you tried resetting your iPhone?
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  • My iphone screen went black

    my iphone screen went black

    Try these steps:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
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    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
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    copied from Troubleshooting iPhone hardware

  • My iPhone screen went black and won't turn back on.

    Yesterday, my iPhone 4S screen went black and won't turn back on. So I tried just letting charge but after an hour nothing happened, so then I switched out the chargers and made sure the outlet I was using worked. But it still was black. Then I did a little research and I tried to put it into DFU mode but my power button has been broken for a few months now, so that didn;t work either. Then I tried restoring it, but my computer didn't recognize it!!! So then over night I let it rest with no power source connected to it. This morning I plugged it back into a power source and it showed the charging icon. I'm pretty that means it's still running, but I'm not an expert. PLEASE HELP!

    If you have got a different USB Sync cable try to charge your iPhone with that as there are possibilities that your current USB cable or Power Adapter is not Charging your iPhone. If it still doesn't work make an appointment to Nearest Apple Genius Bar

  • Iphone screen gone black

    My iphone screen has gone black when using however i am still recieving messages, i can't attempt to contact apple because i cannot get the serial number as my screen is black! Does anyone know how to fix this or retrieve my serial number to contact apple?

    Hi Bryony97,
    Thanks for using Apple Support Communities.  This article has some ways to locate your serial number that might work for you even if the screen does not currently work:
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/ht4061
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  • HT1212 My  fully charged iPhone screen is black and not responding. what can I do to get it to work again? I have never syncd on iTunes. I connected to my laptop and iTunes app displays error msg saying phone is locked and unlock phone to connect.

    My fully charged iPhone has a black screen and is not responding but has Siri and sound.  I connected to laptop and iTunes gives error msg indicating phone is locked and I to enter passcode. but I can't enter the passcode because the screen is black. I have never syncd with iTunes. What can I do to get my  phone back?

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • Iphone screen gone black with green stripes

    Hi, mye iphone screen have gone black. I try to reset it, without luc. The screen is black with green stripes. Siri i available.

    try this apple restore knowledge base
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  • HT4623 My iPhone screen is locked and says it is not backed up. That it needs to be plugged in, locked and connected to wi-fi, Ive done all that and nothing is happening!

    My iPhone screen is locked and is saying it is not backed up, it says that it needs to be plugged in, locked and connected to a wi-fi network but I have done this and nothing is working!

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  • HT4623 My iphone screen is shaking badly

    My iphone screen keep shaking lately.It moves up and down and left to right.I've update the software to ios 7.0 and the screen goes normal.But,after a few days the screen keep shaking again and it become more worse than before.But,unlucky me,the iphone warranty is over.

    Hi shahminan_bakar,
    Welcome to the Support Communities!
    As a first step, I would suggest restarting and/or resetting the iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
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    iPhone User Guide for iOS 7
    manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    If these steps don't resolve your issue, you may need to backup and restore the device:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
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  • Iphone screen is black when I remove the phone from my ear; can't end call

    This is annoying! It doesn't happen all the time -- only some of the time but at least two times a day. The phone works but it just doesn't show the "end call" option -- or anything for that matter. I can turn it off when I have my headset on but if I don't have the headset on, I have to press the lock key on the top of the phone to get it to do anything. Then it locks, and then when I touch the on button at the bottom of the phone, it shows the display again. Anyone have any ideas or should I take it in?

    Hey jps42247,
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    http://docs.info.apple.com/article.html?artnum=305744
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