HT4623 My iPhone will no longer connect to the internet or download my mail from iCloud. The software is OS6 and I have plenty of storage space on the phone and iCloud. I have checked all the obvious stuff in settings and can't resolve the issue.
Since late September my emails stopped arriving on my iPhone. Access to the internet via Safari now only ends in a message "Safari could not open the page because the server stopped responding" I don't recall changing any settings and have checked the settings many times to try to figure out whats happening but without success. Ideas anyone?
Thanks
This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is preventing the backup from succeeding. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
Similar Messages
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my iphone will no longer connect to my home wifi. it recognises it, but the searching cirlce is constant next to network name. there are three laptops and another iphone on the same wifi that have no connectivity issues. i have reset the network settings but that did not help. the issue started last week when the second iphone was introduced to the house, could this be the cause?
No.
Any problem connecting your iPhone to any other wi-fi network besides your own? -
After the 6.1 update my iPhone 4S will no longer connect with my car stereo (2012 Chevy Sonic). Until update, everything was working fine and I experienced no such issues. I have tried deleting my phone from my stereo memory and re-pairing, but I get a pair unsuccessful error on my iPhone; I have been able to pair a pre-6.1 iPhone successfully after discovering the problem. Has anyone found a workaround to this issue?
IIRC updating the iPhone iOS changes its characteristics when viewed by vehicle
bluetooth
That is why you need to remove pairing from both ends and start again
Vehicle just does not recognise the iPhone as the one it previously paired with -
I have had my ipad for about one year. Recently it started dropping the wifi. I would have to go to settings and choose my network. Then it would not connect at all. I went online looking for solutions. I tried everything. Nothing helped. I also have an iphone4S that I just got about 2 months ago. It has now also lost connection to my wifi. I need help. Thanks, Lorie
Power cycle the Wi-Fi router/access point.
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IPhone will no longer connect to wi-fi at home
For a long time both me and my Mom had comcast and as soon as I came into both dwellings the phone would automatically jump onto either wifi network. Then a while ago she switched to verizon and used the same Belkin router. So there was no problem and my phone jumped on her system as usual, but at some point something happened and when I got home I noticed that the phone asked to be put on my system. I would input the password, but it would say "unable to connect" to the network. I did the standard things like check the network settings on the phone itself and they were fine. Then I did a reset (actually twice) with the same result. It seems like the phone ability to pick-up wi-fi is ok because when I go to my University or for that matter anywhere else I can log-in with no problem. The only thing I noticed is when I look at the settings (on the iPhone) for the router at home the whole thing is blank. My question is: Is there a manual way to get the phone to pick-up my router? I need to have it on my network at home because I use DocumentsToGo a lot. Thanks.
Then I did a reset (actually twice) with the same result.
Just to make sure, does this mean you did a reset of the network settings in Settings/General/Reset/Reset network settings? A reset will let you fill in the connection info again for the networks you connected to. But you'll have to put in the info for your other networks again as well.
So before you reset your network settings, try this and see if you can put in the new passwords for your router at home if you try to connect after the "Forget network" procedure.
Forget a network, so iPhone doesn’t join it: Choose Wi-Fi and tap next to a network you’ve joined before. Then tap blue arrow “Forget this Network.” -
Wireless Router reset. Iphones will no longer connect to Wifi. Help?
My wife recently reset our wireless router and now both our iphones won't connect to the WIFI?
As I look into Settings it looks like it's continuously trying to connect to our network. However it never connects......I am having the same problem but have not reset our router at all.
when i turn my Iphone4 on it connects for about 10 seconds... then goes to using 3G.
Ive tried resetting network settings, tried selecting join networks>other> and manually put in network and change security to WPA, ive tried resetting my phone, ive tried updating firmware on my wireless router. I dont know what else to try??? my husbands iphone3 is connecting to our wi-fi.
metfreak like randers said aboout logging into ur router... i found our http, username and password on our router, so chk that out for ur login details -
When I try to connect my IPad to ITunes store, I get a message "cannot connect to ITunes store".
Hello, Darktowerfan1.
Thank you for visiting Apple Support Communities.
Here are a couple articles that I would recommend going through when experiencing this issue.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Unable to use webpages or services that require cookies
http://support.apple.com/kb/TS4207
Cheers,
Jason H. -
I have always been able to sync by plugging into my computer Mac OS 10.6.8 which does not interface with icloud. Now my iphone only wants to sync calander and contacts via icloud and will not sync when plugged in. Does any one else have this issue and or ideas?
Do you have the latest version of iTunes? If not, get it at:
http://www.apple.com/itunes -
Original iPhone will no longer connect to wifi
I have an original iPhone updated to 3.1.2 recently. Since then I have had problems with it connecting to my wifi networks both at work and at home with no other network problems to speak of. It was connecting on and off until finally, it will not connect at all. I have tried to manually connect to my networks and it prompts that it cannot scan for wireless networks. Please help apple!
First try this:
Settings>General>Reset>Reset Network Settings
Re-enter your wifi info, see if things work now. If not, proceed:
Standard troubleshooting steps in the following order:
1. Reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the apple logo, then release(ignore the slide to power off). If no change, proceed:
2. Restore your phone in itunes from your most recent backup. While this will restore a fresh OS, it will also restore the problem/problems if part of your backup. If no change, proceed:
3. Restore your phone as a "new" device in itunes & re-sync your itunes content. You will lose all saved data doing this.
If no change after doing the above, you most likely have a hardware issue. -
I need advice on this. I have looked at most communities and almost none answer my questions, I have restarted my computer a billion times and I have a brand new USB Cord, the only thing I have done is updated iTunes. (FYI:I have an iPhone 4, works fine, only thing is it won't connect to my computer anymore) And like I said, my work PC has a un-updated version of iTunes on it and my iPhone connects fine, maybe iTunes software is problem?
The following may help:
Windows computer: iOS: Device not recognized in iTunes for Windows
Mac computer: iOS: Device not recognized in iTunes for OS X -
the computer is brand new and im trying to install everything, but it just wont work
im in college, so i cant get closer to the router because its not mine.
this is the first time i am using this computer. it connects to the wifi, but when i open safari it freezes up and i have to force quit -
TS1398 My iPhone 4S will no longer connect to wifi. Please help
My iPhone will no longer connect to wifi. Please help! I've tried turning it off, restarting, etc.
settings - general - reset - reset network settings.
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Iphone 5 no longer connects to my PC after last update OS8.1
Firstly I am not a "tech" expert and really do not understand the whole lingo etc - in fact I find it VERY overwhelming whenever I have an issue that needs to be solved with all the massive volume of technical jargon thrown around and end up being totally lost and frustrated - so if there is anyone who can help that will be just wonderful.
I have an I-phone 5 and a Toshiba PC which runs Windows 7 - easy so far.
I use my phone for a small business (otherwise I wouldn't have one at all) and when I go to do quotes I take photos and then downloaded them to my PC for future reference (I have ALWAYS been able to do this by simply plugging my phone into a free USB port (always use the same one for all devices) and away we go all works great.
HOWEVER, since the last 2 updates my Iphone will no longer connect to my PC. After the first one was botched (the one that was recalled quickly) and OS8.1 (which I know have) - whenever I do this exact same procedure my Iphone does no longer appear.
How do I make it work again - the simple, easy, straightforward way that it used to (I guess that since the Apple thing has now been "improved" and made "better and easier" for me it will be impossible to do?Hello there philp_69,
If I understand correctly it sounds like your phone hasnt been recognized in iTunes on your PC since the last couple of updates. I would use the troubleshooting in the following article which will walk you through the steps one by one.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
Thank you for using Apple Support Communities.
All the very best,
Sterling -
my iphone 4s will no longer connect to internet via wifi if it is password protected. i have tried to restart the phone reset the phone reset factory settings tried from a distance nothing works. i have connected my mac book and iphone 5 with the same password successfuly but the 4s wont connect. i have gone back to other knowen connections and since resetting the factory settings it will no longer connect there either what should i do??
Settings > General > Reset > Reset Network Connections
Try again. -
My iPhone will no longer picks-up the wifi at home(comcast). My mom used to have comcast and I used to connect there as well, but she changed to verison and I connect there, but no longer can get the comcast wi-fi at home. The wi-fi settings are ok there, but blank at home now. The phone's network settings are fine because I can join other wifi networks. I've done a reset with no results. Is there a manual way for me to restore the comcast wifi from the router?
First thanks for the reply and second sorry about the confusion. I was unable to get the full message out, but here's the problem:
Like I had mentioned, for a long time both me and my Mom had comcast and as soon as I came into both dwellings the phone would automatically jump onto either wifi network. Then a while ago she verison and used the same Belkin router. So there was no problem and my phone jumped on her system as usual, but at some point something happened and when I got home I noticed that the phone asked to be put on my system. I would input the password, but it would say "unable to connect" to the network. I did the standard things like check the network settings on the phone itself and they were fine. Then I did a reset (actually twice) with the same result. It seems like the phone ability to pick-up wi-fi is ok because when I go to my University I can log-in with no problem. The only thing I noticed is when I look at the settings (on the iPhone) for the router at home the whole thing is blank. My question is: Is there a manual way to get the phone to pick-up my router? I need to have it on my network at home because I use DocumentsToGo a lot. Thanks again for your response again and I hope things are clear now. Have a great day.
Michael
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