HT4623 my iphone wont restore

i cannot get my phone to restore

Did you already try to put it into recovery mode? Explained in this article:
http://support.apple.com/kb/HT1808

Similar Messages

  • HT4623 my iphone wont restore/work

    I backed up my phone, and updadted it and then it said to connect to itunes. but now isnt working. error (29) occured. Now Apple sign is on screen and loading bar half way up but nothing is happening. Any advice? Thank you

    Hi sinki07,
    Welcome to the Support Communities!
    The article below may be able to help you with this.  Click on the link to see more details and screenshots. 
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694#hardware
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Quit virtualization software
    Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    I hope this information helps ....
    - Judy

  • TS1591 My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.

    My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

    Hello chindeepchow,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#3000
    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Have a nice day,
    Mario

  • HT201210 my iphone wont restore coz of an unknown error plz help

    my iphone wont restore coz of an unknown error plz help

    iOS: Resolving update and restore alert messages
    BTW: This is the iPod Touch fourm.

  • TS3694 my iPhone wont restore it says error 3194 its on version 5.1.1

    my iPhone wont restore it says error 3194 its on version 5.1.1

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service

  • My iphone wont restore can anyone help me?

    My phone has just gone black and re appeared with the apple logo and now it wont restore in between restores the screen goes blue then nothing then back to the apple logo

    Hello, nickmj515.  
    Thank you for visiting Apple Support Communities.  
    When experiencing issues restoring an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT201263
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/en-us/HT201210
    Cheers,
    Jason H.

  • HT201413 my iphone wont restore and update and comes uo with -1 message

    my iphone 4 wont restore or update and comes up with message code -1 any help ?

    Perhaps try the Error 1 or -1 advice from the following document:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • HT3204 my iphone wont restore or update help!

    iphone wont update or restore help!

    That's too bad.
    When you're really ready for help, try providing some details of the problem that is occurring, like any errors that display.

  • HT1414 my iphone wont restore itself how to i resolve this

    its an old iphone 3G it was passed down to me by my dad i think its a pretty old one and hasnt been updated for a long time... o wanted to remove eveything off the phone so i restored it but ever since it wont restore it tells me there is a problem it says there error code is 1015... how do i resolve this

    Error 1015 occurs on a phone that's been jailbroken.
    Jailbreaking not only voids any remaining warranty with Apple, but forfeits your right to any Assistance from Apple, including from this forum.
    In addition, discussion of jailbroken phones is strictly prohibited by the Terms of Use of this forum.
    You'll have to search elsewhere on the internet for assistance.  It's very likely your phone is permanently hosed.

  • HT4623 My iPhone wont update to iOS 6.1.3 I receive an error message after about 6 minutes

    My iPhone wont update to iOS 6.1.3 I receive an error message after about 6 minutes

    If you're having issues doing the update directly on the phone, try using iTunes on your computer to complete the update.
    Ensure you've done a backup & imported any photos or videos from your camera roll first, just in case something goes wrong.
    ~Lyssa

  • HELP my iPhone wont restore!!!!

    I connected my iPhone to my MacBook and as usual he connects with iTunes.
    My iTunes asked for an update on the software of the phone. I confirmed and the process started.
    The update stopped but before finishing.
    I can't start up my iPhone and when I connect it to my iTunes he asks to restore.
    He starts restoring but then stops and gives an error 1611.
    Can somebody help me??? I have no idea what happend and how to restore this.

    READ ALL OF THESE NOTES THROUGH AND THROUGH TWICE before proceeding. You'll need to somewhat anticipate the next steps as you're doing this!
    1. Use a second computer and install iTunes... (DO NOT, I REPEAT, DO NOT uninstall iTunes from computer #1 (AKA) the computer you are having the issues with. (You may lose ALL of your iPhone info which is saved on computer #1. The info is already gone from your iPhone, so you will have to restore it!)
    2. On computer number 2, once iTunes is installed, hook up your iPhone. iTunes should tell you that it has found an iPhone in restore mode and it must be restored. Go through all of the steps until your iPhone is successfully restored. It should be very easy and iTunes will walk you through it. This will delete ALL of your info on your iPhone (which is really already lost) and it will get the iPhone back to the factory settings (just like it was the day you bought it)...
    3. If you keep getting errors saying the iPhone can't be restored, re-install iTunes on computer #2 and try again. (I REPEAT, DO NOT UNINSTALL ITUNES FROM COMPUTER #1) or any computer you may have synced your phone to previously.
    If reinstalling iTunes doesn't fix this and you still can not get the iPhone to restore, go to a 3rd computer and try until you get the iPhone restored to factory settings.
    4. DO NOT PLUG YOUR iPhone INTO COMPUTER #1 YET!
    Once the iPhone is successfully restored to its factory settings, walk back to computer #1. AGAIN, DO NOT PLUG IN YOUR iPhone YET!!
    5. On computer #1 open iTunes. Go to Edit/Preferences/Devices and check the box that says "prevent iPhones/iPods from syncing automatically". If this is not checked your iPhone may sync to a corruped restore point and you'll have to start over and re-restore your iPhone.
    *Note the device backup window on this screen. There should be at least one date and time from when you previously restored your iPhone. If not, you are probably screwed. Click OK and close that window.
    6. Plug in your iPhone and let it do whatever it does. Now, on the left hand side of iTunes RIGHT mouse click on your iPhone icon. Click "restore from backup"
    There will be a drop down menu that lets you select from your previous sync dates. AGAIN, if you haven't synced you could be screwed.
    Select a date from you which you think the iPhone will work, and click RESTORE.
    This should restore your iPhone back to that sync date.
    This worked for me!!

  • HT4623 my iphone wont accept my sim after the update , and so it don,t complet turning on

    my iphone wont accept my sim after the update , and so it don,t complet turning on .

    It hasnt been jailbroken has it?

  • HT4623 My Iphone wont turn on...this happened a few months ago with an update and it crashed my phone

    I have an I Phone 4 and it was working this morning went to use this afternoon the phone is dead. I tried charging it wont turn on at all. I had this happen a few months ago when my phone automatically updated and it crashed the phone. Apple had me do a restore to the phone. I did copy everything to ICloud but is it a software or hardware problem and why wont it boot up. or how do I get it to boot up. Its saying in ICloud its offline.

    If safe, carefully slide iPhone into a plastic bag, double bag it for sure. Use items like pencils or kitchen utensils so you do not touch it. Make Genius reservation, and take it to Apple for replacement under Warranty.

  • Iphone wont restore or do anything at all.

    The Problem:
    I Recently charged my iphone after the battery had become completely flat and had problems getting it back to work. Then Turning it back on I get the screen which says emergency calls only and connect to itunes also to restore and visit www.itunes.com/support and says this over and over in different languages.
    When connecting to itunes it thinks for a little while, then says I cant connect to itunes because the sim card is locked and I am unable to unlock the phone with my pass code because the phone wants to be restored and wont turn on.
    What I Have Tried:
    Turning off for 8 hours
    Charging for 1 hour
    Soft Reset
    Hard Reset
    Downloading the latest version of itunes
    Any help would be greatly appreciated before I try the last step which is loosely tossing the phone against a wall. Thank you again James.

    The SIM recognition issue can sometimes be resolved by removing the iPhone’s SIM card, then connecting it to your computer and restoring. iTunes may then reload the iPhone software successfully, after which you can re-insert the SIM card and attempt syncing with iTunes.

  • HT4623 my iphone wont turn on

    my iphone ran out of bettery yesterday and ive had it on charge over night and it still wont turn back on. ive tried the reset option and other charges but cant get it back on... help

    Hi lacey88.
    I found a helpful article that will help troubleshoot the power issue you are having with your iPhone. I realize that you may have already attempted most of these steps, so lets review the last three:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Steps 5-7
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks,
    Matt M.

Maybe you are looking for