HT4623 My iphone5 refuse to do software upgrade

I just cant get my phone to work as it stays stuck on the itunes cable screen

http://support.apple.com/kb/HT1808

Similar Messages

  • HT4623 Why don't I see "software upgrade" under settings/general.

    Need to upgrade my os on iPad....instructions say go to settings/general/software upgrades......I don't have a software upgrades?   I am connected to Internet.....

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • HT4623 I do not have the "Software Upgrade" window in my Settings, General.  Alternative way to upgrade?

    I have an IPad 2.  I tried to use Netflix and it told me that I needed to have iOS 6.1.2.  Turns out I do not have the one before that either.  I never got an alert as I did on my iphone 4s.   When I ask the how to question, apple support tells me to go to Settings, General, Software update.  Problem is I do not have software update available as a choice.  Are there alternative ways to upgrade?  Thanks.  I did notice on other discussion boards that other Netflix users are pulling their hair out since the upgrade to 6.1.2.

    Settings>General>Software Update is only available in IOS 5 and above.
    If you are using IOS 4, you need to connect to iTune (computer) to update software.
    http://support.apple.com/kb/HT4972

  • HT4623 why i can't find software upgrade in my iphone 4

    I would like to upgrade my iphone 4 from ios4.2.1 to ios 5, but i cant do it

    You can only update your device to the latest iOS available for the device. For the iPhone 4 that is iOS 6.0.1, iOS 5 is no longer available. To update the device use iTunes on a Mac or PC
    Read here > http://support.apple.com/kb/HT4972

  • HT4623 what if software upgrade is not there

    im trying ro upgrade iphone , but there is no software upgrade setting to be found , how do i upgrade iphone 4 to a newer software version

    Try actually READING the article... http://support.apple.com/kb/HT4623?viewlocale=en_US&locale=en_US
    Especially the section titled:
    Update your device using iTunes

  • HT4623 I'm an iphone virgin (so please excuse my stupid question if that is what it transpires to be) but when I try to update my iphone 3GS when I go into SETTINGS GENERAL my display reads ABOUT and USAGE but has nothing about software upgrade in between

    Help, I've just bought a second hand iphone (my first ever) but when i try to get any apps it tells me i require ios4.3 but wen i try to update it I seeem to be missing a catorgory inbetween about and usage i should have software upgrade so i've been told i'm learning as I go lol but i have set up an itunes acc and i cant put apps on that way either has anyone come across this and a friend looked at it and said check its not been jailbreak/broked I have no idea what this means or how to check for it is it reversable any help is appreciated as i'm slowly losing the will to live lol many thanx in advance. oh I think it is a 3gs or a 3 but deff no newer cheers

    Read this: iOS 4: Updating your device to iOS 5 or later
    ... oh I think it is a 3gs or a 3
    This makes a difference. What does it say in Settings > General > About?

  • HT4623 I don't have software upgrade in my settings, I need to know why?

    I don't have software upgrades in my settings how can I get it?

    If you don't have at least iOS 5 you won't have the software update option.
    You'll need to connect your iPad to a Computer running iTuines (Can be a Mac or a Pc doesn't matter) and follow the update prompts.
    You'll probably want to back up the iPad before updating though.
    In the article you came from, scroll down to the section titled: Update your device using iTunes and follow those instructions.

  • HT4623 I HAVE IPOD VERSION 4.2.1 can i upgrade as there is no option for software upgrade?

    I HAVE IPOD VERSION 4.2.1 can i upgrade as there is no option for software upgrade?

    my iod no is a1367
    so is it 2nd gen or 3rd gen?
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • HT4623 Trying to upgrade iPad from ios5 to ios6.  Yet software upgrade button says "all up to date, ios5."

    How do I get the latest software om the device?  The software upgrade button does not show ios6 as available.  It shows ios5 as current.

    The first generation iPad is incapable of running iOS 6.
    (88422)

  • HT4623 I'm trying to upgrade iPad to ios5. It tells me to go to settings, general,then hit software upgrade. But under general their is no software upgrade?

    I'm trying to upgrade iPad to ios5. I was given directions to go to setting, general, then software upgrade. My problem is I see nowhere under general it shows software upgrade?

    You cannot do that until you upgrade to iOS 5 or later. See:
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4623 I don't have the Software UpgradeTab under General Settings to Push and then auto upgrade?

    I don't get a "Software Upgrade" Tab under General Settings.  So I can't figure out how to upgrade my IPOD.  It's two years old and its' never been upgraded, so I don't even know what version  of Software it has on it right now.  Please advise.  Thanks.

    IPhone, iPod Touch, and iPad iOS Compatibility
         Device                                       iOS Verson
    iPhone 1                                       iOS 3.1.3
    iPhone 3G                                    iOS 4.2.1
    iPhone 3GS                                 iOS 6.1
    iPhone 4                                       iOS 6.1
    iPhone 4S                                    iOS 6.1
    iPhone 5                                       iOS 6.1
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1
    iPod Touch 5                               iOS 6.1
    iPad 1                                           iOS 5.1.1
    iPad 2                                           iOS 6.1
    iPad 3                                           iOS 6.1
    iPad 4                                           iOS 6.1
    iPad Mini                                      iOS 6.1
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4623 I can't find "software upgrade" in the General menu

    I keep getting messages that I need To update to ios5 but there is no software upgrade in my general menu.

    In the article you came from, scroll down to the section titled Update your device using iTunes and follow those directions to update.
    You'll need to connect the iPad to a computer running iTunes latest version.

  • HT4623 im using i phone 4 and only today i notice that there is no software upgrade on my settings.can u pls help me

    i;m  using i phone 4 but there is no software upgrade on the settings.anybody who can help coz i accnot upgrade

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972

  • HT4623 My Iphone will not show software update in General setting, it is a model 4 A1332 how do I upgrade it?

    I am trying to upgrade the software on my phone without any luck The instructions say go to settings then General and software upgrade should show, it does not.
    how do I upgrade? my friend has an identical phone and he coulod do it as described mine will not.

    It needs to be updated from iTunes on a computer and not on the device itself.
    (70262)

  • Problem in Software Upgrade download

    1. If I am doing Software upgrade for ipad mini, by the Update Button in iTunes Summary,
         its downloading, but does not allow 'Pause' option.
    2. If the download is happening, again in iTunes Summary I click Update Button, it starts another
         download.

    iOS: How to update your iPhone, iPad, or iPod touch - http://support.apple.com/kb/HT4623 - If currently using pre-iOS5 you can only upgrade by connecting with iTunes, not with Software Update.
    Back up your device first as updating it will erase content!

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