HT4623 My ipod does not have a "software update". I have reset the ipod and now can't download anything to it.
I have reset my ipod and cleared all the info on it. Now I am unable to download any apps. It says I need to update the software but I don't seem to have that capability. What do I do?
Many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.
Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews
Similar Messages
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A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHeroIf you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else ) -
I'd like to stop the automatic downloads number one.
I'd also like a possible explanation as to why the new version will not work. I know that Microsoft downloaded a bunch of changes (12) that also seemed to screw up my computer. I have switched off their automatic downloads.To stop Auto updates use: '''Tools -> Options -> Advanced -> Update Tab ''' <br> select the options you require ( see [[Updating Firefox]] )
As for why your version does not work I do not know but suggest you look at:
* [[Safe Mode]] Note when using safe mode do not make changes on the first dialogue Window you see; click the Continue button
* [[Basic Troubleshooting]]
You may also need to review the versions of Java see
* [[Using the Java plugin with Firefox]]
* "Why do I need Java 6 Update 10 and above for Firefox 3.6 and later versions? " - http://www.java.com/en/download/faq/firefox_newplugin.xml
Your System details show you as using version 3.6.12 of Firefox, that is not the latest version, it would be normal practice to update to the latest version, which is why you are being offered the updates. See also [[Software Update Failed]] -
trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?
Try the manual method specified here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
I have an iPod with iOS 4.2.1 and would like to up date to version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?
You cannot update it if you can't get the latest version of iTunes. Actually, the latest version of iTunes will run in XP if you have Service Pack 2. Also, you posted in the iPad forum, and your profile shows you have an iPad, but in your post, you say it is an iPod. Is it an iPad or an iPod?
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How do i update 10.5.8 if my macbook does not show any software updates?
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading from Snow Leopard to Lion or Mountain Lion to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
my program does not work properly. I run the program but it is not capable of adding any of my ebooks and when I connect my ereader, it recognises the device but it does not add any ebook either.
I uninstalled the program and reinstalled again but nothing gone better-
What should I do?
Best regardsDo you have Logitech gaming software installed on the PC? If so, perhaps try the suggestion from the following post:
Re: Everytime I close Itunes it loads back up -
Is there a way to increase the icon size (and the text below) without using zoom in iOS 7? I am trying to help out someone who has moderate visual impairment that does not want to use zoom just to see the icons and their labels.
Hello Apple.
It seems you have gone to great lengths to improve accessibility in many areas of the iPad. Why was this obvious problem with icon text size missed? (It's not with the Mac.). And for so long too.
Do you employ people with actual accessibility problems to help you do UI design?
I think too, that some buttons are too close for people who might have motor control problems.
I love my iPad but I fear as I age, the iPad might not keep up with me. -
Hi i am getting an error like this while installing Live Cycle Server " The file merge_modules\lc11_common_iam_zip does not exist This file is required sucessfullly run the Live Cycle Installer.Can any one help me on resolving this issue it would be of great help..thanks .
I think in your situation it would be worth trying the things listed under the event. It does have to do with FRS and it's easy to do. I've used it to fix journal errors after a server unexpectedly restarts and sysvol stops replicating. I
could see where it could fix your issue, and if it doesn't, you're out 5 minutes. :)
The listed registry key does not exist
Expand HKEY_LOCAL_MACHINE.
Click down the key path:
"System\CurrentControlSet\Services\NtFrs\Parameters"
Double click on the value name
"Enable Journal Wrap Automatic Restore"
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Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?
- Have you tried when connected to other networks? Maybe the router is blocking the ports used by Safari and the other apps.
- What kind of network are you using? a personel or bussines? -
When I use safari I keep getting a small coloured circular icon which in turn does not allow me to navigate at all. the only way I can get rid of it is to shut down and reboot. Can anyone help?
Start here.
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I try to update my iPhone 5 but in the middle of the way error 1603 didnot allow me I did every thing that I read about it but in every computer and updated one it is the same and now I am in DUF mood and my phone can not start what I must to do
The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course. You will have to talk with Apple to see if you get all components or just the iPhone replaced.
With AppleCare+ you can have two out-of-warranty replacements for a cost of $49 each. -
I just updated my iPad to iOS 5 and now can't send email- I have tried the obvious but no luck. Any suggestions?
Usually 'authentication required' means that you need to submit a username (or e-mail address) and password to the e-mail server, when sending a message. This logic is not different between Outlook and Thunderbird, and even with the latest and previous version of Thunderbird.
Of course you can try the previous version again to see if it solves the problem, although you'll be less secure because you would be missing the latest fixes.
If you'd be willing to get back to Thunderbird, say if your frustration level with your new app would increase too much, please see our article [https://support.mozilla.org/en-US/kb/cannot-send-messages cannot send messages] for further help.
In all other cases I'd appreciate it if you could mark this as answer so we know you don't need further help. -
My iPad is downloading my video purchases automatically, but it's only downloading two episodes from Supernatural S10 that I have watched and deleted. I can't stop it from downloading, and I can't download anything else because of it. I don't know what to do. There is some sort of glitch happening and it's really affecting my iPad. I've tried letting it download but before it completes, it says it is unable to complete process and asks me to try again. I am on a limited interest data plan and can't afford these downloads to continue. What can I do?
Have you tried deleting the App within the Settings menu (rather than from the Home Screen)?
Settings>General>Usage>
From the Apps list, find the App (press "Show all Apps" if the app is not in the immediately shown list), tap on the app you wish to delete, then tap "Delete App" -
I bought iMac 27 quad core i7 last June. Last month i have noticed lots of dark patches on the screen and now they are growing more. i bought this from US but now i have moved to Kuwait. How much it cost to replace the screen?
Mac and Mac models are picky about the RAM the Mac needs to see and use.
As you have found out, the 1067 speed RAM will not work in your year and model iMac.
You need the 1333 speed RAM.
If, you can return the RAM for a refund, do it!
If not, try online Mac RAM source and seller Crucial memory. They have a table that matches your Mac to the correct and reliable RAM. You may need to contact them to see whether or not they ship to South Africa, though.
If Crucial dpesn't work out, here's the specs for your year and model iMac that you need to seek out and purchase.
Maximum Memory
32 GB (Actual) 16 GB (Apple)
Memory Slots
4 - 204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM
Good Luck!
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