HT4623 my itunes is telling me i already have a ringtone in my collection but I cannot find it

i am on my 3 iphone however i am trying to buy a ringtone an it is saying i already bught it

itunes is telling me i already purchased a song but it is not in my library. Where do all your purchases go?
Purchases go in your library. They'll be listed in the main section for each type of content, and normally also in the Purchased playlist. Was the song ever in your library, or have you been totally unsuccessful in getting it to download?
I am tried of repurchasing songs. You should always be able to access any song you've bought in the past!
Unfortunately the content owners do not as of this time agree. All the major download stores have the same "one purchase one download" for content other than apps because the content owners require payment for every download whether or not it's a new purchase.
If you can post more details about your setup, software versions, and the exact nature of the problem, perhaps someone here can help you figure out what's going on.
Regards.

Similar Messages

So whenever I try to download the newest itunes file it won't let me finish the install process because I'm missing the "Itunes.msi" file whatever that is and I've done some searches but I cannot find the file. Anyone know what to do?

So whenever I try to download the newest itunes file it won't let me finish the install process because I'm missing the "Itunes.msi" file whatever that is and I've done some searches but I cannot find the file. Anyone know what to do?

you can try this thread maybe? https://discussions.apple.com/message/16217061#16217061

HT2729 How do I access a rented film to view it? I have been charged for the film but I cannot find it in iTunes; Help!

How do I access a rented film to view it via iTunes? I have had my account deducted for this film but cannot see how I get to it; Help!

Hello, jaimie299.
Thank you for visiting Apple Support Communities.
If the movie rental has completely downloaded, this movie should be located in your movie library under rental. Below, I have included a couple articles on how to check for interrupted downloads and movie rentals. I have also included and article that will allow you to report a problem with your purchase if you are still unable to watch the movie.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
iTunes 11 for Windows: Rent movies from the iTunes Store
http://support.apple.com/kb/PH12499
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
Jason H.

I am running 10.6.8 on a macbook-air. the 10.9.5 installer is telling me that i need to first install 10.9, but i cannot find the download. any suggestions? thanks

the 10.9.5 dmg wont let me update directly from 10.6.8
any suggestions?
says i need 10.9 installed first
i can't find 10.9 dmg on web to install
any suggestions?

hummingbird.jeff wrote:
Hi Agan:
Yes indeed ddanielsun is encountering the same problem that led me to initiate this thread ... If you try to install any of the available 10.9.x from 10.6.8 the installer exits with an error "10.9 required for this update" ... seems strange that 10.9 is so very hard to find ! ! !
jeff
Clearly you can not update 10.9 if you do not have 10.9
It is very easy to find, it is in the App Store as the picture I posted earlier displays. Follow the same instructions. If you can't then use THIS LINK which will take you there.
The current version of 10.9 is 10.9.5 and that is what you will get.

Itunes is telling me i already purchased a song but it is not in my library. where do all your purchases go? i'm tried of repurchasing songs. you should always be able to access any song you've bought in the past!

itunes is telling me i already purchased a song but it is not in my library. Where do all your purchases go? I am tried of repurchasing songs. You should always be able to access any song you've bought in the past!

itunes is telling me i already purchased a song but it is not in my library. Where do all your purchases go?
Purchases go in your library. They'll be listed in the main section for each type of content, and normally also in the Purchased playlist. Was the song ever in your library, or have you been totally unsuccessful in getting it to download?
I am tried of repurchasing songs. You should always be able to access any song you've bought in the past!
Unfortunately the content owners do not as of this time agree. All the major download stores have the same "one purchase one download" for content other than apps because the content owners require payment for every download whether or not it's a new purchase.
If you can post more details about your setup, software versions, and the exact nature of the problem, perhaps someone here can help you figure out what's going on.
Regards.

I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.

I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.

Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed.

When i try to sync my ipad with my pc to share pictures, i get a message to update to 11.1 or greater. when i try to download the latest version of itunes, the message says i already have a larger version. i am confused. help!

when I try to sync my Ipad with my pc, I get a message to update to 11.1 or greater itunes version. when I tried to download the latest version of itunes, a message says i already have a greater version. can anyone help?

Hi,
Do you have iTunes 11 on your imac? What OS X do you have?
Jim

HT204088 iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?

iTunes is telling me that I have not purchased from my iPhone before although I have multiple times, and I don't remember my security questions and there is no option to change them. Any suggestions other than making a new account?

If you create a new Apple ID you won't have access to the media purchased with the Apple ID you are currently using.
Try here > Rescue email address and how to reset Apple ID security questions

HT4623 My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.

This has happened doing the latest software update. I think I accidentally deleted iTunes before doing the latest update in trying to make room on the phone when it came up with limited space.
My iPhone is locked with the connect to iTunes logo on screen. I have connected and trying to restore but it is not working. I have turned it on and off but to no avail.
The restore says two hours to down load. Has anyone else had this problem.

iOS: Unable to update or restore

HT4623 I want to update my iOS software from version 4 to the latest available version, but I cannot find the software update tab in Settings- General. Pls help.

I want to update my iOS software from version 4 to the latest available version, but I cannot find the software update tab in Settings->General. Pls help.

http://support.apple.com/kb/ht4623
Sometimes older devices must be plugged into iTunes to update.
 Jackson

HT201272 I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?

I am trying to buy 2 songs and I click on purchase i already have 50$ redeemed in my account but its not using that money its suggesting my debit card. How can i get my gift card to be used then?

Hello there, AniChirglyan.
The following Knowledge Base article talks a little about the purchasing order of items through the iTunes Store.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes may still ask you for information from your card on file if that information has lapsed or needs updating. The card information on file has to be correct, no matter what purchasing option you will be exercising for this purchase.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

HT1657 I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message.

My itunes plays songs, but i cannot find it in programmes please help!!??

My itunes plays songs, but when opened it says that it cannot connect with ipods or phones and needs to be repaired, but it will not repair and so needs to be reinstalled, but i cannot find itunes in my programmes, so how can i uninstall itunes, please help!!!????

Use the Spotlight Search, maybe you just can't find it.
Try redownloading it:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I already have changed my apple id. But whenever I update any application, it is asking and using the old app id and password that is not a working e-mail already. How can I change my app id?

I already have changed my apple id. But whenever I update any application, it is asking the old app id and password that is not a working e-mail already. How can I change my app id?

So you made a new Apple ID? Unfortunately that won't work. Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one ID to another and Apple does not merge Apple IDs. What should have been doen is mearely change the email address that was associated with the Apple ID.
http://support.apple.com/kb/HT5621
The only way that you can do this now is with a new email address if you used your current email address for the new Apple ID.

HT4623 my itunes is telling me i already have a ringtone in my collection but I cannot find it

Similar Messages

Maybe you are looking for