HT4623 my itunes screen is frozen and i can update the latest software

i cant send pics from my iphone4

ok your not giving us much information here whats actually your problem? what software are you runnning: itunes, ios. mac or windows??

Similar Messages

  • HT1766 My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. Suggestions

    Does anyone know how to unfreeze a screen.
    My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. Suggestions

    Try to reboot it. Hold down the sleep and home keys until you see the silver apple, about 20 seconds or so. It should reboot and work for you.

  • Help, My iPhone 5s screen is frozen and I can't swipe or do anything...I can't even swipe to turn my phone off...What can I do to fix this problem?

    Help!!!...My iPhone 5s screen is frozen and I can't swipe, I can't even swipe to power off...What can I do to fix this problem?
    My home button is still working.

    The first thing to try is a reset, hold the power button and home button until you see the apple then let go.

  • I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

    I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

    You cannot return to previous state. The update re-locked the iPhone
    to the original carrier. You must contact the original carrier to see if
    they offer unlocking and if you qualify.
    What does it say when you look at Settings=>General=>Carrier?
    Be advised that if your iPhone had previously been hacked/modified/
    jailbroken to work with other than original carrier, it may be impossible
    for the original carrier to unlock it properly.

  • TS3694 I was updating the latest software i.e iOS 6 on 3gs and battery got finished and now I cant turn my phone on and when I update it with itunes error 3194 comes up

    I was updating the latest software i.e iOS 6 on 3gs and battery got finished and now I cant turn my phone on and when I update it with itunes error 3194 comes up

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • My screen is black and i can hear the sounds on my iphone 4s - what should i do.

    my screen is black and i can hear the sounds on my iphone 4s - what should i do. i have tried to restart and i still doesnt work

    I had the same issue with my 2008 iMac and Apple support walked me through the fix yesterday...
    1. Shut the computer down by holding the power button for 10 seconds
    2. Restart the computer and press shift at the same time until you see the progress bar start moving
    3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
    4. After a moment, you should see the spinning beach ball
    5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).
    Apparently it's an issue with an automatic update that never quite got past the login screen.
    Hope this helps!

  • Do i need to install the iTunes in my iPhone and backup before update the software version?

    do i need to install the iTunes in my iPhone and backup before update the software version?

    No itunes on your computer.

  • HT4623 I can not get my Ipad to update the latest software rendering my Ipad useless. It keeps saying software update unavailable.

    I can not get my IPAD to update the latest software the update says it is unavailable at this time try later I have been trying for 5 hours  any suggestions as this renders my IPAD useless

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    You can no longer update to iOS 6.x, or down grade the iOS.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    Go into the iPad's Settings.
    Locate and tap "General" from the menu on the left.
    The second option from the top is "Software Update". Tap this to move into the update settings.
    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    After canceling the dialog box, iTunes should automatically sync with your iPad.
    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    From the iPad screen, click on the Update button.
    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectal

    I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!

    Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot.  After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.

  • Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection. Can anyone help?

    Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection." Can anyone help?

    Have you tried a reset? Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • HT4623 why my iphone are not responding after i update the latest ios? and the screen displaying itunes icon

    why my iphone are not responding after i update the latest ios? and the screen displaying itunes icon

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • I have a Ipod Touch 3rd Generation and before I updated the latest Itunes, it was recognized by my computer fine.  Once I updated Itunes to the latest version, my computer no longer recognizez my Ipod and will not download a driver for it.

    I can't download a driver to allow my computer to recognize my touch.  This was the problem after I updated the latest version of Itunes.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • HT4623 I have i pod touch and want to update the ios I do not know how to do that

    I have i pod touch and want to update the ios. The i pod touch is about two four year old.

    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it...
    if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4972 My Ipod touch's version is 2.2.1 it doesn't have "Software update" on the Settings. I also tried updating the latest software on iTunes but it won't update to iOS 4 or later version.

    when I clicked iTunes Check for Update it says- This version of the the iPod software (2.2.1) is the current version. Please help..is it possible to update the latest version?

    You have a 1G (original iPod touch). those can only go to iOS 3.1.3 that you get here;
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

  • TS2755 I cannot see contact names in messages and I cannot send or receive messages.  This started last night.  I have updated the latest software.  I have rebooted several times.

    I cannot see contact names in messages and I cannot send or receive messages.  I have downloaded the latest software.  This started yesterday.

    What system is your mail in? Corporate Exchange? GMAIL?

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