HT4623 My new iPhone uses an old I'd. So I cannot connect to the App Store as I do not know the password. How do I delete this old address in settings

I cannot access App Store on my new iPhone as the password and I'd are very old ones how do I change this in settings

Settings-icloud-scroll down-delete account

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HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.

Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?

Under settings my phone has my apple id logged in, when I go to update on the app store it asks for a friends apple id, how do i fix this?

The app must have been purchased using your friends account. This means that the app belongs to your friend.
You need to buy your own copy.

I bought a used iPhone and found him email iCloud does not affect me so how can I deleted this email in order to use the device freely and privacy

I bought a used iPhone and found him email iCloud does not affect me so how can I deleted this email in order to use the device freely and privacy
help me please

You can't. Return the phone for a refund, if you can, because without the previous owner's Apple ID/Password, you will not be able to re-activate the phone. It will be useless to you.
Apple can't/won't help you with this.

When I go to update my software using the app store download, it always asks for the previous user's ID, not mine. Please help!

When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?

It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy.

HT201365 Just dowloaded the new ios 7, and i can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a Blue circle spin and spin for over 5 or 10 min. without nothing happening! Help !!!

Just downloaded the new ios 7, and I can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a blue circle spin and spin for over 5 min. without nothing happening! Help!!!

Hi,
This is how App Store app shows now when an app is downloading. If you cannot download anything, go to Settings > iTunes & App Store, remove your Apple ID, and set it again. That should work.
Hope that helps.

Hello, okay? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowe

Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.

I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil

Hi, I got a virus that does not let me use Safari. I downloaded an av from the app.store but it did not detect anything. I am thinking in formatting the HD. How can I do it and will I lose?

Hi, I got a virus that does not let me use Safari. I downloaded an av from the app.store but it did not detect anything. I am thinking in formatting the HD. How can I do it and will I lose?

1. Force Quit .
    Press command + option + esc keys together at the same time. Wait.
    When Force Quit window appears, select the Safari if not already.
    Press Force Quit button at the bottom of the window.   Wait.
    Safari will quit.
    Relaunch Safari holding the shift key down.
2. Safari > Preferences > Extensions
    Turn those off and try Safari.
3. Safari > Preferences > Privacy > Cookies and other website data:
    Press “Remove all website data” button.
4. If adware is installed without your knowledge,
    download free AdwareMedic by clicking “Download ” from here
    http://www.adwaremedic.com
   Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
   Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar
    and selecting “Quit AdwareMedic”.

HT1206 Iphone cannot connect to email, apps store, internet, etc. Please Help

I synced my work Iphone to my families Itunes account at home and now cannot connect to email, apps store, internet, etc. I can still call and text, but that's it. Please help.
I could connect before syncing. I restarted the phone. The issue started right after connecting syncing to my computer.

Thanks for your reply.
I just tried your suggestion, but got the same error.
In mail: "the connection to the server failed"
In App Store: "Cannot connect to iTunes Store"
In Facebook: "Network Error"
I have 4 bars and have 3G coverage. I can call and text.

I'm trying to download an app from the App Store and I get a message the my Apple ID can't be used in iTunes and to try another. Never happened before. Any ideas?

I'm trying to download an app from the App Store and I get a message the my Apple ID can't be used in iTunes and to try another. Never happened before. Any ideas?

Someone else said Apple's servers are having problems tonight. Just try again later.

HT5621 I've changed my AppleID because I had to change my email address. But I keep getting asked about my old AppleID because I can back up on iCloud with my new AID or the old one. How do I delete this old ID so I can use iCloud with my new ID

As explained above, my system keeps asking me to fix my iCloud preferences for my old and new AppleID since it's not backing up my files. I don't have access to my old email address and don't have my password for my old AID. How can I delete this and correct my iCloud ID issues? Thanks in advance. By the way, the Apple support articles don't cover this problem in a way that allows me to fix it. This problem exists on my Mac desktop, my iPad, and my

You may want to check, if you have changed all Apple services to use your new AppleID, just in case.
See this link: Apple ID: What to do after you change your Apple ID http://support.apple.com/kb/HT5796http://support.apple.com/kb/HT5796

HT4208 I set up a new apple ID and every time I use the App Store it wants me to enter the old emails password which I do not know. Any thing I should to help

What do I do when the App Store wants me to
Use my old email and I don't remember the password even though I set up a new apple ID account

Content acquired from iTunes is permanently tied to the Apple ID that it was acquired with.
If that is not your Apple ID, delete the content in question.
If it is your Apple ID, reset the password and stop using the new Apple ID.

HT1918 My iPhone stays with my old email address , how can I delete this old email address from iPhone and iPad

Can anyone explain how I can remove my old email address that is stored when I try and get new apps on iPhone or iPad , I recently changed my email address for Apple ID to a @gmail account from a @hotmail account.
Thanks in advance

Set up your new Apple ID email as your primary email and delete the old one. Go to this page or the App Store and do this

I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
Apple id : [email protected]

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I can open the app store but I can not download apps, my internet is fine, I think the problem is in the settings.

I have an apple account and my internet is fine and I can open the app store but not download apps, I think the problem is in the settings.

What happens when you try to download an app ? If you aren't seeing the price/free button to be able to download them then do you currently have Settings > General > Restrictions > Apps (under the 'allowed content' heading) set to 'Don't allow apps' ?

HT4623 My new iPhone uses an old I'd. So I cannot connect to the App Store as I do not know the password. How do I delete this old address in settings

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