HT4623 my phone keeps stalling during the restore and update any help please ?
Can anyone help me ive been at this all day and no luck?
Reset, hold both Home and Power buttons until the iPhone restarts. This usually takes about 10 seconds of holding both buttons. If still problem, charge your iPhone with Wall Charger for 10 minutes even if it does not show it is charging. Then you should Restore your iPhone with iTunes on computer. Here are simple steps. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Click Restore Button of iTunes.
Similar Messages
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My apps keep crashing after the 7.1 update. Help, please?
After the update, I have noticed that my apps keep crashing even after I have updated the said apps. It's getting worse and, frankly, very annoying. How do I resolve this issue? Please help.
Hello Mona269,
It sounds like your apps are quitting unexpectedly quitting. I recommend starting by closing all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the apps again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Mavericks 10.9.1 keeps erring during the download and will not complete. What do I do?
Mavircks 10.9.1 keeps erring during the download and will not complete. What do I do?
Get the official version of Firefox here: http://www.mozilla.com/en-US/firefox/
As long as you '''''don't''''' select the option to '''Remove Firefox personal data and customizations''' when you un-install that "Yahoo version", you won't lose anything. -
My Lion download stalled during the download and now I can't continue the download. The message I now get is that the Lion download is "waiting". How do I continue the download or start a new Lion OS download? Does anyone have any suggestions?
Restart and try again at a different time (tomorrow).
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My iPhone 5 speaker suddenly doesn't work properly! The volume is so low I can't hear the phone ring. I've restored and updated and done everything I can think of. Please help!
Sorry, I think you got scam.
Last thing you can try is restore as new:
http://support.apple.com/kb/HT1414 -
I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
My iPhone 4s hasnt been used in over 6 months. Everytime I plug it into my computer and iTunes, it says it requires a restore and update. It then comes up with an error after completing the download for the restore and update (takes around 10 minutes).Someone help me as I'm using the original iPhone 3 at the moment and it won't even take an ios 7 update!
Just to confirm on the screen of the iPhone do you see the itunes symbol with a cable pointing up to it?. If you do then your iPhone is inrecovery mode and would require you to restore it.
Now first you want to make sure iTunes is up to date and the cable you are using is not damaged. You also want to make sure iTunes is up to date.
Now if you get an error message then follow the article below to find out what causes the issue:
http://support.apple.com/kb/TS3694
In terms of the iPhone 3G that is definitely not able to update to iOS 7. Only the iPhone 4 and larter can update to iOS 7. -
Restore from time machine does not list all my backups. I know they exist but their dates are not present on the restore list. Any help appreciated. If I must use one of these older dates to restore, how do I then get the more current data off time machine?
Ok, so am i correct in saying that the steps to fix are as follows.
That's one option, but not what I meant by restoring in the time-travel view. The latter is what you get when you enter Time Machine.
is the fresh install not going to be able to "see" the time machine backups that I have at the moment.
It should, but sometimes people report that it fails. I'm not sure why that happens. -
After I have been talking on my iPhone 6 for awhile and then want to go to speaker phone, I cannot find the speaker icon. Any help?
Here's the situation. I received a text while I was talking on the phone. Went right to text, then could not get back to the screen. After trial and error, I discovered a little green message at the top of the phone that said "Touch to return to call". Problem solved.
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I cannot open my Safari. I double click and still loading forever an ever. I cannot get to any preferences at the configurations bar. Any help please?What should a i do to fixe that?
I saw on another post you have asked about this dates LINC DAVIS:
Date/Time: 2014-07-01 19:03:59 -0300
OS Version: 10.7.5 (Build 11G63)
Architecture: x86_64
Report Version: 9
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 6.1.5 (7537.77.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 7537077004000000
Parent: launchd [203]
PID: 624
Event: hang
Duration: 1.46s
Steps: 15 (100ms sampling interval)
Pageins: 7
Pageouts: 0
Process: Safari [624]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Architecture: x86_64
UID: 501
Thread 0x1597a DispatchQueue 1
User stack:
15 ??? (in Safari) [0x10557ff2c]
15 SafariMain + 266 (in Safari) [0x10577947c]
15 NSApplicationMain + 867 (in AppKit) [0x7fff8b559eac]
15 -[NSApplication run] + 470 (in AppKit) [0x7fff8b2dd9b9]
15 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161 (in Safari) [0x1055e44d5]
15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff8b2e107d]
15 _DPSNextEvent + 1247 (in AppKit) [0x7fff8b2e19c5]
15 AEProcessAppleEvent + 102 (in HIToolbox) [0x7fff82c85b69]
15 aeProcessAppleEvent + 250 (in AE) [0x7fff832b89f7]
15 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38 (in AE) [0x7fff832b8b03]
15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200 (in AE) [0x7fff832b8c25]
15 _NSAppleEventManagerGenericHandler + 105 (in Foundation) [0x7fff896ed5dc]
15 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283 (in Foundation) [0x7fff896ed74e]
15 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101 (in Foundation) [0x7fff896ee7c7]
15 -[NSObject performSelector:withObject:withObject:] + 65 (in CoreFoundation) [0x7fff81947541]
15 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330 (in AppKit) [0x7fff8b2e45b9]
15 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227 (in AppKit) [0x7fff8b2e4849]
15 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 193 (in AppKit) [0x7fff8b2e49f9]
15 _NSPersistentUIFinishAcquiringTalagentWindows + 93 (in AppKit) [0x7fff8b3108cb]
15 copyTalagentWindowsAcquisitionBlock + 79 (in AppKit) [0x7fff8b310947]
15 +[NSBundle mainBundle] + 55 (in Foundation) [0x7fff896e1bb9]
15 -[NSRecursiveLock lock] + 25 (in Foundation) [0x7fff896badf9]
15 __psynch_mutexwait + 10 (in libsystem_kernel.dylib) [0x7fff87733bf2]
Kernel stack:
15 psynch_mtxcontinue + 0 (in mach_kernel) [0xffffff800059eb20]
Thread 0x1599d DispatchQueue 2
User stack:
15 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ae7e316]
15 kevent + 10 (in libsystem_kernel.dylib) [0x7fff877347e6]
Kernel stack:
15 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x159a4
User stack:
15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
15 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x105e2da3f]
15 WebCore::IconDatabase::iconDatabaseSyncThread() + 303 (in WebCore) [0x106958faf]
15 WebCore::IconDatabase::syncThreadMainLoop() + 491 (in WebCore) [0x10695c39b]
15 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87733bca]
Kernel stack:
15 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x159a9
User stack:
15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
15 thread_fun + 24 (in QuartzCore) [0x7fff81e65d35]
15 CA::Render::Server::server_thread(void*) + 184 (in QuartzCore) [0x7fff81e65df5]
15 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8773267a]
Kernel stack:
15 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x159b2
User stack:
15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
15 __NSThread__main__ + 1575 (in Foundation) [0x7fff8970f6a2]
15 -[NSThread main] + 68 (in Foundation) [0x7fff8970f72a]
15 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in Foundation) [0x7fff8971afd7]
15 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff818e9486]
15 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff818e9c74]
15 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff818e150c]
15 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8773267a]
Kernel stack:
15 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x159b7
User stack:
15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
15 ??? (in Safari) [0xdeadbeef]
15 dlopen + 540 (in dyld) [0x7fff65188657]
15 dyld::runInitializers(ImageLoader*) + 97 (in dyld) [0x7fff651821b9]
15 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 59 (in dyld) [0x7fff6518d0b7]
15 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 237 (in dyld) [0x7fff6518c2cd]
15 _ZN4dyldL12notifySingleE17dyld_image_statesPK11ImageLoader + 226 (in dyld) [0x7fff65180973]
15 load_images + 233 (in libobjc.A.dylib) [0x7fff8897636b]
15 call_load_methods + 161 (in libobjc.A.dylib) [0x7fff889766ca]
15 +[VSearchLib load] + 92 (in libVSearchLoader.dylib) [0x109b72bf4]
15 -[NSBundle principalClass] + 41 (in Foundation) [0x7fff8970ed84]
15 -[NSBundle load] + 18 (in Foundation) [0x7fff897173f8]
15 objc_msgSend_vtable3 + 24 (in libobjc.A.dylib) [0x7fff889780d8]
Kernel stack:
15 hndl_alltraps + 225 (in mach_kernel) [0xffffff80002da481]
15 user_trap + 711 (in mach_kernel) [0xffffff80002c4017]
15 exception_triage + 149 (in mach_kernel) [0xffffff8000220e15]
15 exception_deliver + 766 (in mach_kernel) [0xffffff8000220c1e]
15 exception_raise_state_identity + 325 (in mach_kernel) [0xffffff8000249c75]
15 mach_msg_rpc_from_kernel_body + 277 (in mach_kernel) [0xffffff80002239d5]
15 ipc_mqueue_receive + 70 (in mach_kernel) [0xffffff8000215886]
15 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
15 thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
15 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
Binary Images:
0x10557f000 - 0x10557ffff com.apple.Safari 6.1.5 (7537.77.4) <1144E535-39EB-3DD2-8326-F931E2CEDFC5> /Applications/Safari.app/Contents/MacOS/Safari
0x105589000 - 0x105ac2fff com.apple.Safari.framework 7537 (7537.77.4) <079F7B57-311E-3A81-B3ED-B7AC3F78E262> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x105e24000 - 0x1061cbff7 com.apple.JavaScriptCore 7537 (7537.77.1) <C0C6D15C-8C26-3FD8-BE2E-7A1C20B46359> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x106953000 - 0x107a00ff7 com.apple.WebCore 7537 (7537.77.4) <E0176EFF-835E-3B32-909D-E3A426947476> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x109b72000 - 0x109b73fff libVSearchLoader.dylib ??? (???) <2DF78468-AB4B-363E-A838-D4CE14679E8B> /System/Library/Frameworks/VSearch.framework/Versions/A/Libraries/libVSearchLoa der.dylib
0x7fff6517f000 - 0x7fff651b3baf dyld ??? (???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff818b1000 - 0x7fff81a85ff7 com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff81e63000 - 0x7fff82003ff7 com.apple.QuartzCore 1.7 (270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff82c75000 - 0x7fff82fa1fff com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff832b5000 - 0x7fff832f4fff com.apple.AE 527.7 (527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8771d000 - 0x7fff8773dfff libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8896d000 - 0x7fff88a51e5f libobjc.A.dylib ??? (???) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff896b5000 - 0x7fff899cefff com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8ae7c000 - 0x7fff8ae8afff libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8b2d9000 - 0x7fff8bedffff com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8d39d000 - 0x7fff8d47afef libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib -
Hi - I'm trying to sync iBooks on my Macbook Pro with iBooks running on my iPad. I have some pdf's download from the net I want to share between devices and I can't work out how to sync the two devices. Any help please? I'm running Mavericks
Thanks for your help Brij011 - much appreciated. Apologies as I'm a newbie but I've looked at the info for synching and I appear to have all the switches flicked on my iPad. Does the iPad and iBooks only sync in iCloud for purchases as I appear to be doing something wrong. I could sync ok when books was in iTunes but since migrating to Mavericks I think I'm doing something wrong!!
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aperture 3.2.4, macbookpro lion: image disappears after loading from any project; repairing everything on starting app doesn't fix it. Only restarting the computer works. Any help, please? ... in non-technical language please. Thanks
“Hi Kirby, thanks a lot for your answer.
I got one answer, from DMoore, saying:
“Try Safe boot and then restart with only Aperture open. Still doent work write back with more details like Ram, HD capacity/free space. Are these thumbnails or Previews? Have you turned off building previews in AP preferances?
Safe boot http://support.apple.com/kb/HT1564
Starting up into Safe Mode does several things:
1 It forces a directory check of the startup volume.
2 It loads only required kernel extensions (some of the items in /System/Library/Extensions).
3 In Mac OS X v10.3.9 or earlier, Safe Mode runs only Apple-installed startup items (such items may be installed either in /Library/StartupItems or in /System/Library/StartupItems; these are different than user-selected account login items).
4 It disables all fonts other than those in /System/Library/Fonts (Mac OS X v10.4 or later).
5 It moves to the Trash all font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/ , where (uid) is a user ID number such as 501 (Mac OS X v10.4 or later).
6 It disables all startup items and login items (Mac OS X v10.4 or later).
7 Mac OS X v10.5.6 or later: A Safe Boot deletes the dynamic loader shared cache at (/var/db/dyld/). A cache with issues may cause a blue screen on startup, particularly after a Software Update. Restarting normally recreates this cache.”
As I don’t know much about the technical aspects of computers, I don’t really understand the first answer, and it sounds like following it might produce unwanted changes.
But I understand your questions, so I’ll try to answer them;
"loading from any Project" means that I encounter the problem when I’m using a project, possibly after/because I’ve left the Mac on overnight, and/or I’ve made a lot of adjustments, and, once the problem is there, it happens in any other project which I open – the images load then disappear.
I can see images in the Browser, so it only happens in the Viewer(s).
I’m afraid I don’t understand what you mean by: “If you select "Photos" from near the top of the Library tab of the Inspector, does it show you all of your Images?”. I am a newcomer to Aperture, so I don’t know what some of the buttons are for yet, but when I want to look at and adjust my pictures, I import them, as referenced images, then Aperture creates a folder/project in the Library. When I click on that Project (when it’s working properly), all the images appear in the Browser or the Viewers – without me needing to “select Photos from near the top of the Library tab of the Inspector”. I selected it and looked at all the items in the dropdown menu, but none of them seems to offer the option to ‘show all the images’. So I’m not sure how to answer your question except to say that – yes, I can see all the pictures in the Browser or the Viewers (when it’s working properly), but I don’t seem to need to use the Photos button to achieve this.
Did Aperture work before?
Yes it worked ok for a while, but I only purchased it on 24th May.
If I understand correctly, the difference between thumbnail and preview is that the thumbnail is what I see when the “Loading” wheel is turning, and the disappearance of this wheel after a few seconds means that I am now looking at the preview (also, the thumbnail cannot be adjusted).
So I think the problem occurs when the thumbnail has finished loading; the viewer going blank/grey might mean that it is not showing the preview.
But I have not changed the default Preview settings in Aperture Preferences.
My macbookpro details:
2.7 Ghz Intel Core i7
Memory: 8 Gb 1333 MHz DDR3
Hard Drive capacity 499.25 GB
Available 387.36 GB
I have noticed another problem: I cannot apply the same rating to multiple images: following the instructions, I select a group of contiguous (or non- contiguous) images, choose a selection eg “5stars” using the keyboard, but the stars only appear in the last selected image – even though all the images are still showing as selected.”
I hope this helps you to understand more.
Thank you for trying to help me.
Tony -
HT4623 I can't connect to iTunes to update or download updates any help please ??
Any help please ??
Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
Hi, I just put a new internal hard disk to my MacBook after formattimg it and I don't know how to install the OS X? Any help please
Be sure you have prepared the new drive correctly:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive.
When formatting has completed quit DU and return to the installer. Complete the OS X installation. -
I have 3 ipads with ipad 1 and 4 i can see near all videos from facebook but on the ipad 2 is asking for adobe flash player and its the same video that i watch on the other ipads ! Any help please
Adobe has not made a version of Flash for the iPad.
Kappy explains why. https://discussions.apple.com/message/19446567#19446567
5 Flash Player Alternatives http://www.techshout.com/features/2011/01/flash-player-for-ipad-apps/
Top 4 browsers supports flash player on iPad and iPhone
http://mashtips.com/flash-player-ios/
Cheers, Tom
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