HT4623 my phone will not charge or turn on what do I DO?

my phone will not charge or turn on what do I DO?

First: Hold the HOME and SLEEP buttons until an Apple logo appears (typically 10 seconds, but hold for up to 30 if nothing happens). This will usually resolve the problem, unless the update failed in the middle.
Next: Restore the phone using iTunes on your computer. See: http://support.apple.com/kb/HT1808

Similar Messages

  • My phone will not charge (4S).   It is now dead and I cannot charge it or turn it on.   Any ideas?

    My phone will not charge (4S).   It is now dead and I cannot charge it or turn it on.   Any ideas?

    Clean iPhone charging port with clean dry toothbrush. If there is Warranty or AppleCare, make Genius reservation or set up service and take or send to Apple for resolution. If no coverage, try cleaning again with small amount of Isopropyl Alcohol. If all it needs is battery, battery replacement program with Apple is $80. Replacement iPhone with Apple is $199 for perfect iPhone 4S exactly like yours. Otherwise replacement parts to consider are battery and charging port assembly with flex cable.

  • Although I plug my iphone5 into a power socket or my laptop,the phone will not charge. The phone indictaes it is charging, but the phone does not recharge

    although I plug my iphone5 into a power socket or my laptop,the phone will not charge. The phone indictaes it is charging, but the phone does not recharge

    Hi syvliebaby88888888,
    If you are having issues with recharging your iPhone's battery, I would suggest that you troubleshoot using the steps in this article - 
    iPhone and iPod touch: Charging the battery
    In particular, this section -
    Inspect the connector at the bottom of the phone:
    Make sure that there are no bent pins in the connector.
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • IPhone 4s and now iPhone 4 will not charge to turn on

    My iphone 4s stopped taking a charge, I've tried working chargers which I tested on other iphones to make sure they are good working units and they worked fine on other phones but would not charge my own. I tried holding the home and power button down while it was plugged in and even gently cleaned out the lint and dust particles from the connectors. The phone will not turn on and it never says it's charging? Because of this I resorted to using my old iPhone 4 and now, just this past weekend, it has done the same exact thing and will not charge nor turn on. Has anyone had a similar issue or know a fix or do my batteries need replaced?

    Yes, I have tried multiple chargers! Before the 4s stopped taking a charge it was kind of gradual where it showed it was charging on the screen with the battery and lightning bolt icon but it would sit like that for hours and never turn on even when I held the power and home button at the same time to hard boot it. Eventually the charging icon stopped coming on and hasn't since and neither phone will turn on or even show any signs of charging.

  • HT4061 my iphone shows battery sign that need to be charged, will not charge and turn on

    Iphone shows a battery symbol that need to be charge, but will not charge or turn on

    Urgent!!!!!!!!!!!!!
    02 days and m without my phone
    My phone showed battery low sign when 10% was remaining. I put my phone on charging, it was showing charging sign and for a few minutes it showed USB sign ISO charging signal but very strange it was not actually charging as the battery was still running out. In few minutes my battery went to 1% and then my phone switched off and did not come back to life after that.
    I tried Hard reset/ several different chargers/ restoring from I tunes but there is no response.
    All it shows is a battery low sign and when I put it on charging, it only shows charging signal but do not actually charge as there is no change in the battery status. It shows the same red bar.....
    Please help

  • HT4528 Phone will not charge up

    Phone will not charge up when i am using the wall charger.  Phone will not even turn on

    Does it charge when connected to your computer, or when connected to a vehicle charger if you have one?
    Do you have access to another cable to rule out a problem with the existing cable?

  • Ipad mini will not charge or turn on

    ipad mini will not charge or turn on, I have tried rebooting and also charging from wall. Apple icon doesn't appear even if I leave plugged in for an hour

    Well my problem is now solved, both devices are bricked, Apple Store replaced both devices today, After talking with my daughter had the iPad mini was charging and it updated iOS8.1.3 and then bricked, tried all the things you suggested with both devices.  Yes, I agree about not letting my devices die, this was the first time my phone had died in 5 months but I firmly believe iOS 8.1.3 was the cause of both devices demise.  Apple checked both devices and promptly replaced both in about 30 minutes.  I hope this is not the way Apple is planning on continuing with software updates.  I have 10 apple devices and have been a strong supporter of their company, but these kind of half done updates are the reason I removed all Microsoft products from our household 7 years ago!

  • My phone will not charge

    My phone will not charge, when I plug it in I only see a symblom of the power head and a lighting bolt below the battery sign

    Hey ricbow!
    I have a couple of articles for you that can help you troubleshoot this issue with your iPhone. First, here is an article that addresses your question specifically:
    Battery does not charge
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Next, here is an article that will help you if you are having issues related to being unable to turn the phone on:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • My phone will not charge when plugged in. It doesn't show the charge bar as green

    My phone will not charge when plugged in. It doesn't show the charge bar as green

    Hello alleyfun
    For issues with your iPhone not charging, check out the troubleshooting below to see if you can get it sorted out and working again.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Resolving issues
    If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
    Inspect the connector at the bottom of the phone:
      Make sure that there are no bent pins in the connector. 
    Make sure that the connector is free from debris.
    If there are bent pins or debris, please contact Apple Support.
    Otherwise, continue troubleshooting.
    Make sure that the outlet you're using works.
    Make sure that the Apple USB cable and Apple USB power adapter work.
    Plug the device in to power and let it charge until your device turns on. This could take between 10 and 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
    If the device still exhibits an issue, try turning your device off and then on again while connected to power.
    If the issue persists, please contact Apple Support.
    Regards,
    -Norm G.

  • Iphone 4s will not charge or turn on

    iphone 4s will not charge or turn on

    You should check your original post. I responded to that one and you have asked the same question again. Stay with a single post and do not duplicate posts. It makes it difficult for users that are responding to you for you to try and do what they ask.
    First try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should restart. This could take up to 20 seconds if the phone has been unresponsive.
    Otherwise you can check this support document http://support.apple.com/kb/TS3281

  • Why did my charger already go bad..bought another one and it went bad..now phone will not charge..only had it 2 months..what a disappointment so far..should have stayed with Apple..would like to get my money back. Terrible experience so far.

    Why did my charger from Verizon already go bad..bought another one and it went bad..now the phone will not charge..what a disappointment and a hassle..should have stuck with Apple..only had the phone 2 months. Hope they will exchange it!!!!!!!!!!!!

    This is either a Phone issue or an Electrical issue in your home.!   when charging Do you always use the same electrical  outlet?  or did you try others..
    You will know or should know if there are any issues with your other Electronics.. that you Plug into it..
    If it is the s5 which it sounds like it could be then the Local Verizon store at there Discretion will determined if replacement is needed you have a 1 year Manufactures Warranty that covers for things like what your Describing I would take it too your local store see if they'll get you a Replacement or you may have to go through Samsung..
    But I would Try another OUTLET just to see if your phone charges with it.. And Good Luck b33

  • HELP!! Ipod touch will not charge or turn on

    My ipod touch will not charge or turn on. I think the battery went dead, but now it won't even turn on or charge. My computer does not even recognize that it is plugged in. I have tried to charge it on other devices and get the same result. Can anyone help?

    TRY GEORGE GUERRERO'S ANSWER FIRST.
    Plug it into the computer for about 15 minutes.
    If it starts to turn on after about 15 minutes then unplug it.
    As it is turning on hold down BOTH THE POWER AND THE HOME BUTTON on the itouch for 15 seconds, or until it flashes white or just turns back off.
    Then RELESE THE POWER BUTTON BUT STILL HOLD DOWN THE HOME BUTTON.
    Then plug it back in.
    The computer should reconise your ipod.

  • My ipod classic will not charge or turn on

    MY IPOD CLASSIC WILL NOT CHARGE OR TURN ON

    Important: iPod touch cannot be charged with a FireWire power adapter or FireWire-based car charger.
    Verify that the power source being used is working properly.
    If connecting to a computer's USB port, verify it is a high-powered USB 2.0 port. Note: The USB ports on most keyboards don't provide enough power, so if you're connecting iPod touch to a keyboard, make sure it has a high-powered USB 2.0 port.
    Verify the computer is turned on and not in sleep or standby mode. If iPod touch is connected to a computer that's not turned on or is in sleep or standby mode, the iPod touch battery may drain.
    Try another USB port.
    Try charging from a USB charger if available.
    If that does not help, try another USB cable if available.
    Learn more about charging the battery.

  • My macbook pro will not charge or turn on. When I plug in the charger nothing happens and the light doesn't turn on. What can I do?

    My macbook pro will not charge or turn on. When I plug in the charger nothing happens and the light doesn't turn on. What can I do?

    Some basics please, what vintage is your MBP, have you plugged anything else into the wall socket to verify that it is live? which light doesn't turn on, the charger or the MBP?
    Hold the power button down for 15 seconds, wait for 2 then press it normally and see te MBP it turns on

  • I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

    I need help! I updated the new 6.1.3 last night. Since that time my phone will not charge. The phone is plugged in and shows as charging but the battery still drains. What can I do? I need help!

    Restore iPhone with iTunes on your computer.

Maybe you are looking for

  • Notify an application user that an asynchronous call of a bi publisher report has been completed

    Hi experts, We have an ADF application (11g) from where we call BI Publisher (11g) reports by using bi publisher web services. I have the following 2 requirements: Run the reports asynchronously Notify each user that the report which has been asynchr

  • Request Number is not generated for BRM "new" role creation

    Hello Gurus, I have configured BRM in SAP GRC AC 10, along with the workflow . I have selected the following methodology Define Role --> Maintain Auth >Analyze & Access Risk>Request Approval>Generate Roles>Maintain Test Cases Role name : Y_TEST_BRM_F

  • Crashing on CS3

    AppName: adobe encore.exe AppVer: 3.0.0.242 ModName: importerphotoshopproxy.prm I get this when I exit Adobe Premier Pro to open Encore software. I can't get in any other programs until i restart the PC I think i need to reinstall any one. Experience

  • I can't sign in to my iTurnes Store account

    I can't sign in to my iTurnes Store account

  • Mdsys.sdo_relate Problem

    Hi! I'va got two Tables, one of them ("kante") has a Geometry - Column in it and a Quad - Tree Index is Created, the other one ("kabelabschnitt") is linked to "kante" via a foreign key. This Query is very fast: SELECT k.* FROM kante k where sdo_relat