HT4623 my phone will not pick up network, i have tried restoring on i-tunes and it comes up with error message -1
my phone will not pick up network, i have tried restoring on i-tunes and it comes up with error message -1
Here's what that error means:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
This comes from this article:
http://support.apple.com/kb/TS3694#error1
Similar Messages
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i dont know how to fix this help
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
I NEED HELP! I can't update my phone without itunes and my computer isn't even recognizing my phone!
Hello,
Thanks for using Apple Support Communities.
I'm not sure if you have a Mac or a Windows PC, but to troubleshoot this issue follow the appropriate link below.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for OS X
Take care,
Alex H. -
Phone will not pick-up or connect to WI-FI. HELP
My phone will not pick-up or connect to WI-FI. When I go to settings, the option for WI-FI is gray and will not let me turn on. The phone does not attempt to pick up any WI-FI. Please help. This is driving me CRAZY!
Try the steps provided in the article below:
iOS: Wi-Fi settings grayed out or dim
If after following all the steps the issue remains then book an appointment at an Apple Store to have the iPhone evaluated. -
HT1688 phone will not recognize the network, keeps going from searching to no service
phone will not recognize the network, keeps going from searching to no service. move my sim to another phone and works fine.
sorry the actual version is ios 6.1.4
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Since updating my iPhone 4s to ISo 6 my wifi setting is a pale grey and can not be turned on. Have tried restore, reset network settings and updated to ISP 6.0.1, anyone have any suggestions as this is really frustrating.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the old? Any help would be greatly appreciated. It's been a week without a phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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Hi can anyone help me, my daughters macbook will not pick up the wireless signal in her bedroom when me and my wifes iphone picks it up easy. any ideas to help please.Andy
P.S i;ve heard a comment about the G5 case not being
great for wireless so the cards come with a plastic
antena that connects to the back of the machine - i
never recieved one of these - could that be the
problem?
Newer G5 PowerMacs don't require the external t-shaped aerial, earlier models do and that is probably the cause of the problem.
iFelix -
My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..
iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
Now it will not turn on. I have tried all the reset instructions with no luck. Neither iTunes nor any of my computers will recognize it when I plug it in. Is there any chance to get it working or am I out of luck? Please help if you can since I cannot afford to purchase a new one at this time. Thanks.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I have a mid-2010 27" Quad Core i5 iMac running 10.8.3. Startup disk recognizes the primary hard drive as a startup volume but will not boot from it. Have tried zapping PRAM, ran disk utility. No errors reported Any thoughts?
My bad Eric. The startup preference recognizes the primary as a 10.8.3 startup volume but when u select it the system does not boot. I can only boot from my external backup drive
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will not open after installation. i have tried to install several times with the same results. installation sends a list to firefox each time. need help. willard lee
Can you attach a screenshot or link to the instructions you are following?
You are on the 3.6 release and Firefox 7.0.1 is out. You can download and install the latest release from http://www.mozilla.org/en-US/firefox/new/ if you would like to update now. The 3.6 version will be maintained for a while longer, but you should update when you can. -
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
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My Macbook Pro will not print anything from any program. I've reinstalled the drivers. I get an error message in Word that says, "Word could not communicate with printer." Any ideas?
Be sure to try restarting, if you have not done so since this problem occurred. You should also power off the printer while you do the restart...
If that does not help, you can try resetting the printing system. Open System Preferences Print & Scan (or Print & Fax) pane. In the sidebar with list of printers, right (control) click anywhere. Select Reset printing system. You will have to add back your printers after you do this. -
My ipad mini will not power on. I have tried to reset it and still nothing
My ipad mini will not power on. I have tried every reset known to man. HELP!!!
Hello Kwcuzzy,
The following article may be helpful in getting life restored to your iPad Mini.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen
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