HT4623 my phone will not update and it will not turn on! help me!

i am receiving an error message when I tried to update my phone.

first if you are on a windows computer, turn off any security software, including windows firewall in your computers control panel then if that doesnt work
try another usb port on teh computer (if on a desktop plug it into the back of the tower)
try connecting the internet directly to the computer if using wifi
last but not least if none of that works delete itunes and all the other programs that come with the install
http://support.apple.com/kb/HT1923  has a list of programs to uninstall, it also has a link to the steps f you are on windows XP if youre on a mac thats snow leopard or lion through itunes into the trash and empty trash andit will delete

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