HT4623 My phone won't make or receive calls

This afternoon my phone was fine and all of a sudden I can't make or receive calls. I can send texts.. Just.. It's is so annoying. I can't even call my service provider

My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
Iphone 5 8.1.1

Similar Messages

  • My phone won't make or receive calls or send text messages after the iOS 8.1.1 update.

    My phone will no longer make or receive calls and I can't text after upgrading to iOS 8.1.1.  I've tried everything except chucking the phone out the window.  Any ideas?  I have reset it multiple times, turned it off and back on, reset the network settings, reset all settings, toggled the airplane mode switch, and done a complete factory restoration.  What else is there to do?  I can't get a new phone for another year.

    My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
    Iphone 5 8.1.1

  • 4S phone won't make are take calls

    I updated my iPhone 4S to the newest OS 6 today. Now the phone won't make or receive calls. Messaging and email are working via cellular data. Anyone got any fix for me?

    Contact your carrier.

  • TS3406 My phone doesn't make and receive calls. It doesn't have coverage where other iPhones with the same network do.

    My phone doesn't make and receive calls. It doesn't have coverage where other iPhones with the same network do. Please, let me know how way I sort this problem out?

    My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
    Iphone 5 8.1.1

  • Facetime Version 3.0 won't make or receive calls - OS X Yosemite 10.10.1

    Facetime Version 3.0 won't make or receive calls - OS X Yosemite 10.10.1
    Used to work and not sure why all the sudden says face time failed.
    Works on my ipad with the same apple id.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • My mac won't make or receive calls from my iPhone, I have yosemite and the phone updated to the 8 iOS version.

    My mac won't use the contacts list to make or receive calls from my iPhone. The software is there, the icloud is on. What am I missing?

    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support

  • IPhone won't make or receive calls, among other issues

    So I've been having a lot of problems with my iPhone 3GS. About 80% of the time it won't make calls, and about 50% of the time it won't receive calls. I'll only know if someone called me if they told me they called or left a voicemail. Every single time this happens I have full service. It's also started getting really picky about sending texts.
    I'm basically fed up at this point. I'm on my second sim card, I've taken my phone to the Apple store three times, and I've been turning it off, resetting it, and switching airplane mode on and off as a last resort. I kind of need my phone to make calls, which it for some reason does not want to do. Any suggestions anyone has about what to do are appreciated.
    Also, my phone has been having issues when it's been plugged in. I've been using the wall charger that came with the phone, yet I've gotten the message after plugging it in that it is a device that doesn't support charging. It constantly vibrates while it's plugged in as well, as though it's being unplugged and plugged back in and takes a really long time to actually charge (I had it plugged in for about 20 minutes and it went from 52% battery to 53% battery). I don't know if this is an issue with the phone or if the cable just died on me.
    Either way, this is really obnoxious. I can't wait until my contract is up so I can get an Android.

    Try cleaning the connector on the bottom of the phone. A dry toothbrush is a good tool to use. Also inspect it with a magnifying glass to make sure there are no bent pins.
    You might also have a bad cable.
    For the other problems have you Restored the phone and set it up as a new phone?
    And I have to ask, just to confirm, the phone is not jailbroken, correct?

  • My phone will not make or receive calls since i did the update to 6.0

    help, my phone will not make calls and i can not recieve calls since the updates

    I updated the IOS 6 a month ago and now the issue arises just today. I can make outgoing calls but unable to receive incoming calls and text messages. When someone try to call me it always says no network coverage area, but eventually the signal bar is full. And I realised that when I'm making an outgoing call, and I used another device to call my phone and it able to receive. But when I'm not calling out, the call unable to receive and it says that Out of Network Coverage Area.
    Please help me...

  • My phone can't  make or receive calls when 3G is enabled

    Hello everyone, I just joined this forum because yesterday I started having a problem on my 2 months-old Iphone 4S.
    I can't make any calls, and when I try it beeps three times and I get a "Call Failed" message. People that try calling me get the same problem, but my Wi-Fi/3G was working fine.
    After doing a quick research on the internet and trying a bunch of things, (like: Turning Airplane Mode on and off, turning my phone on and off, resetting the Network Settings, loading the "Show My Caller ID" on Settings>Phone>Show my caller ID) I found a guy who was having a similar problem and "solved" it by disabling 3G on Settings>General>Network
    I tried it and it surprisingly worked, now I can only call or receive calls if my 3G is off (I found out I can still keep Wi-Fi on, though.)
    Does anyone know how to fix this problem? Does it seem like it's the carrier's or apple's fault?
    Thanks in advance,
    Rafael

    " I found a guy who was having a similar problem and "solved" it by disabling 3G on Settings>General>Network"
    there is no such thing in the iphone settings... i went to settings, general and theres nothing about "network" or 3G
    complete bullocks and still have the problem

  • Iphone 4 won't make or receive calls/sms

    iphone 4: Since Friday Evening i have not been able to make any calls or sms not even recieve them, i have tested my sim card on a different iphone 4 and i could make calls and sms, so i know it is not my sim card. i have phoned up my carrier which is t-mobile and they have gone through all the troubleshooting steps with me and have not worked?, i have full signal most of the time and i can still use my unlimited internet data?, i think it maybe a fault with the iphone or i have touched a setting on my phone, there is no scratches or dents or even cracks on my phone? i have not dropped it either. Does anyone know what this problem could be? i am totally lost with out my phone and in need of desperate help! (people have tried to call me and it says calls are not connected to this number even though my sim works on another phone)

    Hi Rhonda152,
    Welcome to the Support Communities!
    The first thing I would suggest is:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If more troubleshooting is necessary, the following information may help:
    Apple - Support - iPhone - iPhone Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/phone/
    iPhone: Wireless carrier support and features
    http://support.apple.com/kb/ht1937
    Cheers,
    - Judy

  • I cannot hear people over my phone when I make or receive calls

    This is a brand new iPhone 5 - did not drop it or has any other damage. I cannot hear people when I've answered. Volume on full, no plastic cover, just very poor quality of sound

    " I found a guy who was having a similar problem and "solved" it by disabling 3G on Settings>General>Network"
    there is no such thing in the iphone settings... i went to settings, general and theres nothing about "network" or 3G
    complete bullocks and still have the problem

  • Galaxy S4 won't make or receive calls?

    So I switched to an old iPhone 4 because my screen broke, then got a replacement S4 and when I went to switch devices I suddenly couldn't have outgoing or incoming calls.  I can text and use my data, and do everything except calls.  Anyone else have this problem?  I've tried everything I can possibly think of and nothing has worked.  HELP!

        Hey there, jetxten! I regret that you're having trouble with calls. I'm sure we can help! I've just sent you a direct message. Please reply there. Thanks!
    DionM_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Can't make or receive calls on 5c

    my new 5c suddenly won't make or receive calls! Help,

    Ask your phone carrier why you can't make or receive calls, those are carrier functions.

  • Cannot make or receive calls on iphone 5

    Just received phone. unable to make or receive calls. Can access e-mail and internet.

    I used the online activation process, it didn;t work, so I called AT&T and asked them to activate it again. MyiPhone5 came up while I was speaking to them. You''l need to give them your IMEI and SIM card numbers. 
    Sometimes it may take 2 times to turn off/on your phone and restart it. That doesn't mean putting it to sleep and reactivating. Turn it off by sliding the "off" bar,  then on again.
    As a last resort, go to the AT&T store.

  • My messages won't send, then all my messages disappear, I can't make or receive calls, then after a while everything's back to normal? Someone please help

    My phone takes forever to send a message, it then after reopening the messages app, will delete all of my texts and iMessages. The app will usually freeze and come up empty with 'create new message'. At the same time it won't let me receive calls, sometimes it will let me make a call but the phone app itself is also then frozen. After 15-45 mins everything will go back to normal and my messages all appear again. I then receive anything that I was sent to me during that time and all my messages then send. I've gone and got an early upgrade from a 4s to a 5s in the hope this would stop and it still hasn't. I heard somewhere that it could be to do with iCloud and it being bugged, would be great if anyone could help

    Go through these 4Rs troubleshoots if you haven't done already:
    Restart:
    1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.
    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414

Maybe you are looking for