HT4623 my phone3 will not send or recieve picture messages. How do I fix that?

I have an Iphone 3 and net10 is my provider. I am unable to send or recieve picture messages or multi-media messages. Net10 told me to contact apple and there were some things in programing that will fix my problem. Is this true?

That's a 3GS phone  (pls update your profile)
Net10 is not a supported carrier of the iPhone so there are settings that need to be changed to use MMS/iMessage etc.
You would need to contact them for the proper instructions.

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