HT4623 My thing says its up to day but its not iOS 7

My thing says its up to date but its ios6.1.3

The Apple servers are busy with millions of users trying to update. Try again later or waut a few days.
 Cheers, Tom

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My phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls

my phone is locked with a pop up box that says my phone has not been backed up within so many days but its froze. it wont let me click off the box or even shut the phone off! help pls

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

Yes. They'll still replace your iPod. Several users have indicated that they have returned damaged iPods and were still given a replacement iPod.
B-rock

Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

I was working on a project in iMovie (10.0.1) and iMovie just crashed. when i reopened it the project i was working on disappeared. in my list of projects it still says i have 3 projects but its only showing me 2. is there any way i can recover my project

i was working on a project in iMovie (10.0.1) and iMovie just crashed. when i reopened it the project i was working on disappeared. in my list of projects it still says i have 3 projects but its only showing me 2. is there any way i can recover my project?? PLEASE HELP!!!

iMovie on your Mac has nothing to do with iCloud storage. Download and use Find Any File to search for your iMovie project. FAF can search areas that Spotlight can't, like invisible folders, packages and system folders. If there a file with your file name on it anywhere on the hard drive FAF will find it.
Do you have Time Machine enabled backing up to an external HD? This situation is exactly what TM is good at. It makes hourly backups so you can go back to find and restore the missing file. All HDs crash at some time or another and having a good backup strategy is the only protection against that.

My Jetpack 5510L says that its connected to 4G but its performing very slow, I removed the sim card and did a reset of the device. Any other suggestions?

My Jetpack 5510L says that its connected to 4G but its performing very slow, I removed the sim card and did a reset of the device. Any other suggestions?

I don't know who you would contact at Verizon to verify this, but I suspect you are in the same situation as me. My unlimited Jetpack is now being throttled to a basically useless speed of .10Mbps. Sometimes as low as .04Mbps. Turns out this is done purposely as they are evidently eliminating unlimited. They're doing this now even though accounts still display on the my device page as unlimited. They have given no warning, no explanation and started it in the middle of a billing cycle. At least for me. Be prepared to pay about double for 20GB with I think and $8 per gig overage cost. With the 5GB plan it appears they just throttle down to an unusable speed. Currently considering saying goodbye to Verizon myself. Even with some need to change plans and eliminate unlimited this isn't the way to treat customers during the change.

Ok so my ipod touch is saying theres no music on it but when i plug it up and get on itunes it says theres music on it but its still not showing up on my ipod. help anyonee??

ok so my ipod touch is saying theres no music on it but when i plug it up and get on itunes it says theres music on it but its still not showing up on my ipod. help anyonee??

Have you tried resetting your iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next would be to unsync the music and then try syncing the songs to the iPod
- Last would be to restore from backup.

HT4623 icant get ipod touch to turn on. the picture says to connect to itunes. when i connect to computer it says to enter pass code but will not gog to screen to enter code.help please

i can not get ipod touch to turn on. it shows picture to connect to itunes but it says to enter pass code but will not gogto screen to enter code. HELP PLEASE

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

ITunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song

iTunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song. Note. Library was moved from PC to MAC. I am signed in to Itunes with the Apple ID created on the old computer which is different than the Apple ID used to set up the MAC.

I'm experiencing the same thing under iTunes 11.1.1:
iTunes says the computer is not authorized, prompts me to authorize
I enter my credentials, iTunes says computer is already authorized
When I attempt to play song, iTunes starts at bullet point 1 above over again.
My attempted fixes:
I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
Deauthorize and then reauthorize computer
Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
I was hoping that iTunes 11.1.1 would cure it - no dice.

Wont let me update or download free apps says i need payment verification but im not buying anything

wont let me update or download free apps says i need payment verification but im not buying anything

Howdy Irishinked,
Thanks for using the Apple Support Communities.
If you're being prompted that your payment information needs to be veriefied, then there is some aspect of your payment type which is being denied by your financial institution. I'd like you to please follow the steps below to verify your information.
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Have a good one,
Alex H.

I deleted the profile and firefox4 and then downloaded firefox4 again. But when i click firefox it says Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process,or restart your system.HELP!

somehow i couldn't get rid of one website called www.searchqu.com/405 set as my homepage... I tried all solutions given to change the homepage but whenever i restarted firefox that homepage used to come automatically.. So, I deleted the profile (even from recycle bin!!) and deleted the firefox and downloaded it again hoping to get my problems fixed (which didn't happen!) because i'm getting dialog box saying- Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

You don't say which operating system you have installed?
Assuming it's Windows, right click a blank part of the Windows Taskbar and go to Task Manager. Then click the ''Processes ''tab, find '''firefox.exe''' and then right click it and choose '''End Process'''.

My iphone5c wont charge after its been water damaged but , its showing me the apple and showing that its dead/out of battery

my iphone5c wont charge after its been water damaged but , its showing me the apple and showing that its dead/out of battery, WHY ?

crisdeana31 wrote:
my iphone5c wont charge after its been water damaged but , its showing me the apple and showing that its dead/out of battery, WHY ?
Water damage is totally unpredictable. If it was salt water the phone is definitely dead. If it was not you MAY be able to recover it by putting it in a sealed plastic bag full of uncooked plain rice (not quick cooking or "converted") for at least a week without attempting to turn it on. Better yet, if you can get silica gel easily that works better than rice. If you have tried to turn it on it may be too late for this.

Ipod Nano says I am "Over Capacity" but is not storing any music

Ipod Nano says I am "Over Capacity" but is not storing any music. Do you know why i can't get any music on it? I have uninstalled and re-installed itunes as well.

Look at the colored graph under the iPod's Summary tab in iTunes showing you the types of content and how much space it is consuming on the iPod. What seems to be taking up all of the iPod's available space?
B-rock

My pavilion g7 says my microphone is enabled but will not record on skype

my pavilion g7 says my microphone is enabled but will not record on skype
HP Pavilion g7-2250sh Notebook PC
Serial Number: [edited Serial Number by Moderator]
Product Number: C5T08EA

Hello @Pistaba1975,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the microphone on your notebook is enabled, but will not record any audio on Skype. I would be happy to assist you in this matter!
Are you able to record audio using a different program on your computer? Were you able to record audio from Skype in the past?
In the meantime, I recommend following the steps in this document on Resolving microphone problems (Windows 8). This should help enable the audio-in when using the microphone.
Additionally, I also suggest following this resource on Microphone Troubleshooter to ensure that your Skype software is communicating the audio being transmitted to your audio-in device.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

My iphone 4 is out of warranty and its screen has cracked but its completely working WHAT IS THE PROCEDURE TO GET IT FIX ?

PLEASE HELP
my iphone 4 is out of warranty and its screen has cracked but its completely working WHAT IS THE PROCEDURE TO GET IT FIX ?

$99 is the carrier's fully subsidized or discounted price which requires signing a new two year contract with the carrier. Apple's out of warranty or not covered under the warranty "repair" price which pays for an exchange at a significantly reduced price off the full retail sales price has no effect on the existing contract nor requires signing a new contract with the carrier.

HT4623 My thing says its up to day but its not iOS 7

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