HT4623 My update hangs when I accept the terms and conditions & privacy policy!
Never mind. I rebooted, and that solved the problem!
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy
Similar Messages
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What is going on with itunes update? I keep getting the message that updates are available for itunes, safari and icloud, but when I accept the terms and conditions and the install 3 items message, it keeps going back to telling me there are 3 updates available and have to accept terms and conditions again without it ever installing!! I am using a PC with windows vista. Have not had this problem till December when I got an ipad and had icloud installed, don't know if there is a connection.
I can't offer any help but it soulds like Apple goofed with the latest update. Many of us have the same problem. I may wait a week or so to see if Apple responds.
-
I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
HT4623 I just tried updating my Iphone 4 and I accepted the terms and conditions but nothing happens
I just tried updating my Iphone 4 and I accepted the terms and conditions but nothing happens
Hello e6ebxsb,
You may need to restart your iPhone. If still unable to accept the terms and conditions, try resetting it.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
Allen -
I updated to ios 7 and keep getting a message to accept the terms and conditions of icloud and when I try to do this, I get the message "unable to connect to the server". This message pops up quite frequently.
GB
Message was edited by: gail from maine -
In the icloud settings, I am told I need to accept the terms and conditions to use icloud. However, when I click on "Terms and conditions", I get a message "unable to connect to server". This has been happening for a week now since I upgraded to iOS 7.06. There is no problem with my wifi or cellular connectivity, all other applications work perfectly. P.S.I have never used icloud before, but wish to do so now. How do I overcome this problem?
Have you turned the iPad off then back on? That often helps with problems.
-
HT4623 I cannot accept the terms and conditions - screen is "hung"
I cannot accept the terms and conditions - screen is "hung". How can I continue?
Reset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
TS3988 It says "unable to connect to server" when I try to accept the terms and conditions
It says "unable to connect to server" when I try to accept the terms and conditions for ICloud. I have an Iphone4G
Delete the iCloud account and sign back in.
-
when accepting the terms and conditions for the new terms of agreement of the policy, i press accept the terms and press agree and it will not allow me to purchase the music because it keeps going to the same page of terms and agreements
If you can't scroll to the bottom
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
I am trying to create an Apple ID by using the Itunes icon on my iphone 5s for the first time. It opens up a screen with the 54 pages of Terms and Conditions and it does not allow me to even accept the Terms and Conditions... no Accept option or place to click!
The only option is to Send the terms and conditions via email... which also does not work...it keeps asking me to "try again"... Has someone else had this problem?Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
How do I "connect to server" so that I can accept the Terms and Conditions?
Try deleting the account, then sign back in.
-
I downloaded iOS7 in my iphone4 but to install I need to accept the Terms and Conditions. I accepted many times but it doesn't proceed. Stocked.
I updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
Hope this helps!!! -
I can´t find how to accept the terms and conditions in the itunes to see the podcast i downlowded.
I have an IPAD 2 and I downloaded some podcasts and when i try to watch then i see that I have to accept the terms and conditions and takes me to a link where I can´t find where to accept or to click "I agree" so I can watch what I downloaded.
Its been so long since I have had to do this but .... can you swipe down in that screen to get to the Agree button?
Or are you seeing the Terms and Conditions screen after you completed the download in iTunes? That is the default screen after the download completes. Look for the podcast in the Music App if it is an audio podcast - tap the more button at the bottom - if it is a video podcast - look for it in the Videos App. -
ICloud isn't connecting to the server to accept the terms and conditions
iCloud isn't connecting to the server to accept the terms and conditions. When I hit the button to see the terms and conditions, it says it can't connect with the server. Does that mean I need to connect the phone to the computer to accept it or how can I change it.
Try the following steps :
1. Keep the review file closed and remove the review enty from the Tracker. For this "Go to View->Tracker. Choose the review file under the Review->Joined node and from right click options choose 'Remove review from Tracker'."
Note: Do not remove the reviews which you had initiated i.e. those under Sent node. Otherwise, the review will be removed from the server also.
Alternatively, you can delete the Collab and Synchronizer folder from the following location(applicable for initiator also):
For mac :
/users/+username+/Library/Application Support/Adobe/Acrobat/+version+/
For win:
%AppData%\Adobe\Acrobat\+version+\Collab
2. Re-open the review file again and now click on "check for new comments".
Hope, this will resolve your issue. -
How do I "Launch" Adobe Reader in order to accept the Terms and Conditions in order to view PDF documents? ....Somers I'm using a MAC with up to date software.
Launching is just the normal word in Apple's word for "run an app". You can launch an app from the Applications folder, or in recent versions of Mac OS using the LaunchPad (rocket icon). You can't assume all your apps appear on the dock (bottom strip), it's only the ones Apple put there or you added.
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