HT4623 my volume control button on my music disappears - any ideas why?

My volume control button on my music disappears and therefore so does my tone when I get message or calls.  Any ideas why?

Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

Similar Messages

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    Hi,
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    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    I have an apple certified refurbished iPod touch 3rd generatio.  When playing the music with headphones, the music moves from song to song.  When it is on a docking station, it repeats the song.  Any ideas why or how to fix it?

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    iPhone, iPad, and iPod: Understanding capacity
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    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    How to Remove “Other” Data from iPhone, iPad and iPod Touch
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    https://discussions.apple.com/docs/DOC-5142
    iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
    http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
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    http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
    Also,
    How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
    http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
    What is Stored in iCloud and What is Not
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
     Cheers, Tom

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