HT4623 phone wont turn on or connect to i tunes

My I phone 4 just shut off it wont turn back on or connect to I tunes? Is the phone broke or is there something I can do to fix it?

Connect the phone with a known good charger and plug into wall outlet. Let charge for at least 5-10min.
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.

Similar Messages

  • HT4623 phone wont turn on after software update

    iphone wont turn on after software update

    Same issue so I connected to itunes. Itunes said phone is in recovery mode. I completed recovery process. Itunes then said phone could not be recovered and my screen is stuck on connect to itunes?!?!?!

  • My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!

    My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
    & it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.

    Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
    Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
    To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!

  • HT4623 i down loaded ios 6 now my phone wont turn on it has been 2 days and it is really bugging me it keeps saying link to itunes but it wont link itunes asks me to restore the phone and i dont want to loose my info ps i have itunes 10.7

    i down loaded ios 6 now my phone wont turn on it has been 2 days and it is really bugging me it keeps saying link to itunes but it wont link itunes asks me to restore the phone and i dont want to loose my info ps i have itunes 10.7

    you must restore i would put in dfu mode if it isnt asking to restore when you plug it in

  • I have assisive touch so I cannot use power button on top but my phone wont turn on I tried plugging it in  and pressing the home button but nothing is working?

    I have assisive touch so I cannot use power button on top but my phone wont turn on I tried plugging it in  and pressing the home button but nothing is working?
    please help

    - Connect to computer and it it shows in iTune restore via iTunes
    - Then try letting the battery fully drain. After charging for an hour try the reset (both buttons) and connecting to computer and restore.

  • Update failure and now phone wont turn on

    please please help. as stated above the update failed and now the phone wont turn on.
    i had charged the phone up so that wasnt the problem, it just said that the updater lost connection with my phone
    can anyone help?
    cheers

    You did not specify what phone model you have.
    Have a look at the link below to a post in the POK section regarding this issue.
    /discussions/board/message?board.id=topfaq&thread.id=112

  • Hello, my phone wont turn on..

    hello, my phone wont turn on, it has the light(white screen) and apple logo but it wont turn on completely. its ben like this for 7 hours so far... what can I do? Iphone 5
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    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    From Here
    http://support.apple.com/kb/TS3281
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • 8500 PHONE WONT TURN ON!!!!

    Hello, my phone wont turn on the red light blinks twice every few seconds, my mac doesnt recognize that its pluged into it help!!!
    -Bbogie

    Hello bbogie,
    Remove the battery from your BlackBerry and connect it to your Mac. The connection can take up to 30 minutes to establish.
    If that fails, you can use a windows computer to try and reload the software as shown in KB10144
    You and download the Windows version of BlackBerry Desktop Manager as well as the software for your BlackBerry from your carrier's download site here.
    Let me know how you make out.
    Thanks!
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Flashing red light phone wont turn on torch 9860

    phone wont turn on and on charge red light flashes 4 times, any suggestions on how to fix please?

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
    With the battery inside, connect your BB to the wall charger
    Leave it alone for 2 hours, no matter what the LED or the display does
    Remove the battery
    Wait 15 minutes
    Insert the battery
    Wait another 2 hours, no matter what the LED or the display does
    This has been known to "kick start" some BBs.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
    Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
    Obtain access to a known good and identical BB...use your battery in it and see what happens
    The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My iphone phone wont turn on and when i plug into computer it wants to restore then gets stops at the 'waiting for iphone' what do i do? not jailbroken not damaged? HELP!!!!!

    my iphone phone wont turn on and when i plug into computer it wants to restore then gets stops at the 'waiting for iphone' what do i do? not jailbroken not damaged? HELP!!!!!

    i have, its connected to my sisters computer,it starts to restore then says there was a problem downloading the software for the iphone, the network connection has timed out. what does this mean?

  • I tried to update my iphone 4 to i6.1 and now the phone wont turn on or charge

    i tried to update my iphone 4 to i6.1 and now the phone wont turn on or charge

    Um, connect to iTunes?

  • My iphone wont turn on when connected to a laptop or pc,but when its connected to my dock, its shows it need restoration what should i do?

    my iphone wont turn on when connected to a laptop or pc,but when its connected to my charging stereo,its shows i need to conect to itunes but then after 10-15 min. it turns off.

    Hi Monzairita,
    Thanks for visiting Apple Support Communities.
    If your iPhone only powers on when connected to a dock, and shows the "connect to iTunes" screen, start with these troubleshooting steps:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best Regards,
    Jeremy

  • HT1766 my phone wont turn on and has a itunes picture and the usb picture on it what do i do

    my phone wont turn on it has a itunes pic and a usb pic on it i take it i need to conect it to itunes but cant find out where or how anyone help please

    iPhone is in recovery mode.
    http://support.apple.com/kb/HT1808

  • Ipod wont turn on or connect to computer after reset while restoreing

    so i was restoreing my ipod and i realized there was some pics i wanted so i disconnected the ipod and then reset doing the thing where u hold select and menu and now it wont turn on or connect to the computer please help me out

    bump

  • My phone wont turn on HELP

    i have the ios7 beta 2 and it worked great for a couple weeks. now my phone wont turn on. the apple sign shows up then it goes to the loading circle and freezes. i dont care if i have to reset it i just want to be able to use my phone again.

    i have the ios7 beta 2 and it worked great for a couple weeks. now my phone wont turn on. the apple sign shows up then it goes to the loading circle and freezes. i dont care if i have to reset it i just want to be able to use my phone again.

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