HT4623 Problem occurred when I updated my iphone 4s (Ios 6.1)
I updated Ios 6.1 , but there is a image on screen that i must connect with itunes which is also connected with computer when i downloaded ,now i cant do any operation with 4s . I can see only the image on it.
And what I should do ?
Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
Regards.
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When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music and flix?
Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
Regards. -
When I updated my Iphone to ios it wouldnèt activate, it just kept saying the server was unavailable and idk why.
was your device ever hacked or jailbroken?
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When i update my iphone to ios 6.1.3 I can not restore my data neither from icloud nor from my device.How can I restore again. I do not have any backups except the one on icloud.
What happens when you try to restore from icloud?
instructions here, under line "restore from icloud."
iOS: How to back up and restore your content - Support - Apple -
It all started after updating my software to iOS 6.0.1. Contact problems, disappearing automatically, and I have to IMPORT SIM everytime when it happens, to bring my contacts back. And this is happening more when I'm using Whatsapp application. Every two hours using Whatsapp, my contact list is dissapearing, I'm seeing only numbers. I thought it was an Whatsapp problem, but after that, when I go into my Phone's contact list, I can see nothing ! Empty ! So I guess it's a software problem or something. Please help. Thank you.
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I had tried and restore again and again via itunes and it said the same answers. My donwload was corrupt. I try with manual restore (shift + restore) in itunes and it failed already and the popup window said "my iphone cant restore iphone. Unknown error (14)." For now, my iphone still in recovery mood and the logo connect to i tunes appear when i switch on. I tried use another usb, another computer and another port to restore this but all method was failed. What the problem? Help me.
Hi there besiburuk,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W. -
When I downloaded the newest 5.0 IOS software update, it delted my apps for no reason. I do not know how to get them back or why they were deleted in the first place. Please help!! I paid much money for many of my apps and I expect apple to do something about it.
This may be an error caused by the update. You can try to sync your contact information with iCloud and backup the rest of your data and then restore the device and see if it starts to work normally again.
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How do I get past the Rescuse email screen? I've been on it over 25 minutes now and it won't let me go forward
Ja... auf alle mögliche Art und Weise... auch mit Hilfe vom Telefon-Support...
Am Ende hat jetzt doch nur geholfen, dass mir meine Kollegin ihr MacBook geliehen hat - darauf konnte ich mein iPhone wiederherstellen - das seltsame ist nur .- ich hab dann auch gleich mein iPad auf iOS 7 akutalisiert (wo ich den Hilfsrechner schonmal da hab *ggg*) - hab's aber erst mit meinem Windows Vista probiert - DA hat es einwandfrei funktioniert... vielleicht war das Update für's iPad (immerhin knapp 20 MB weniger) grad noch klein genug für meine alte, lahme Windows-Gurke? Oder das MacBook nebendran hat es eingeschüchtert?
Keine Ahnung! Werde mir demnächst ein Apple-PC kaufen - das war eh geplant...
Trotzdem Danke an alle, die mir helfen wollten!
LG
Lörchen -
I m loosing my sms messages when I update my iphone to ios 6
Is there any know how to recover them?
What happens when you try to restore from icloud?
instructions here, under line "restore from icloud."
iOS: How to back up and restore your content - Support - Apple -
Hi why does my itunes always say "error contacting server" when i update my iPhone 5 (iOs 6.0.2) with the iOs 6.1.3 update?
Hey Tigergirl17,
Thanks for the question. If you haven't already done so, you may want to update iTunes to v11.1 (released on Sept 18th). After updating iTunes, you can then update your iPhone 5 to iOS 7.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Thanks,
Matt M. -
Take pictures, but are not taken to save them in a photo album. This problem occurred after you update to ios 6.0.2. My phone is iPhone 5
That's corrected, they save to your camera roll.
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just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks
Hi Apple_Mom,
Thanks for visiting Apple Support Communities.
If you've noticed issues after updating to iOS 7.0.2, you may want to first update to iOS 7.0.3 which was recently released.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If the behavior persists, the troubleshooting steps in this article can help:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jeremy -
Hi, Dear. I purcahse my iphone 4S on of the guy, my problem is when i update any app from App store and i click update there is an e-mail address is coming which i doesnt know about the password, how can i revome the e-mail address for update our apps.
Yes. Delete the Apps that were not Purchased using Your Apple ID.
But a Restore as New is the way to go. -
New problem! When I sync my iPhone 5s to Outlook the events entered in my phone Calendar do not get updated to my outlook calendar on my laptop yet entries on entered on my outlook calendar do get updated to my phone??
iPhone 5s
Software - IOS 8.1
iTunes - v12
I have been using sync on all previous phones to date without issue, I have had the 5s since Nov 2014 and no issue, on Sunday without warning or changes to my phone or Outlook sync now has this error.
I have restored my phone but still has same problem.Your IT person is an idiot.
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I have a problem when you update the iPhone
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