HT4623 Problem up dating software

Just bought an Iphone 4 working on operating system 4.33. I can't see up-dqte software option on the phone. Does anyone know how to do it please?

YOu won't see it on your phone because you need IOS 5.0 or higher.
to update plug your phone to your computer open itunes and itunes should read that you need an update.
Note make sure you back up prior to updating.

Similar Messages

  • HT4623 Problem in updating Software

    The "Settings > General" doesn't have "Software Update" in my iPhone 3G, how should I solve this problem in order for my phone to download apps?

    It is not a "problem".  This feature is only available on iphone runnning ios 5 or later.
    Read the article you linked.  the entire article, not the first half only.
    It will tell you how to update via itunes on your computer.
    iOS: How to update your iPhone, iPad, or iPod touch
    Iphone 3g can only go to 4.2.1

  • HT4623 Problem during updating software to iOS 6.1.2

    I have connected my iPhine 4S to the iTunes on my laptop (running Win XP) and continued with an update to iOS 6.1.2. I lost my internet connection during the update and i am not able to continue with the update later on and not able to switch on my phone.iTunes is suggesting me to restore my phone. how do i continue with the software update without restoring the phone to factory settings? Any help?

    You can't you'll have to restore your phone to factory settings http://support.apple.com/kb/HT1808
    Hopefully you have a backup to restore to.

  • TS3694 Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out.

    Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!

    Error -3259 is a network timeout error, usually. This article might help:
    http://support.apple.com/kb/TS2799

  • I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message: "there was a problem downloading the software for the i

    I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message:
    "there was a problem downloading the software for the iPhone, the network connection could not be established".  This happens even though I have a working internet connection.
    Besides that, all the other functions work properly, even synchronize apps and library.
    Will I be able to update the software?

    look around the forum tons of people repport that they can't update
    makes you suspect that apples update servers can't meet the depand of too many users
    trying to update at once

  • I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add

    I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
    Will you please help me in this regard?
    Another issue, since i bought my new iphone there is dust inside back main camera.
    Your advises are highly appreciated.

    Hey Shaiju isac,
    I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    Cheers,
    David

  • Error while downgrading from ios6(beta4) to ios5.0.1.. i am getting error "there was a problem downloading the software for the iphone" any idea???

    Hi,
        I tried to downgrade my iphone4s os from ios6 (beta 4) to ios 5.0.1(factory settings).
    but all the time i am getting the following error.
    "there was a problem downloading the software for the iphone "rams's iPhone" "
    pls help me to downgrade my device.
    I am from india, ios6 maps are not at all working for india so i want to go for old version so that i can have google maps.
    Regards
    Ram

    You couldn't go back to 5.0.1 even if you wanted to, it would have to be 5.1.1 but if you had a signed copy of the iOS 6 beta on your iPhone I don't believe you can go back.
    You can try Google to see if you can find a workaround. Despite the map issue, if you are a developer don't you need the Beta on your iPhone?

  • Problem using Toshiba Software Installer for Win 7 on Satellite L750-1MT

    Hello!
    I have problem using Toshiba Software Installer for Win 7 on Satellite L750-1MT (PSK30E-02T002B3) with no OS preinstalled.
    I do the following:
    1. Install Windows 7 x64, SP1.
    2. Install LAN driver (device was not recognized by Windows 6) (downloaded from [http://se.computers.toshiba-europe.com/innovation/jsp/supportMyProduct.do?service=SE&LNG=26&userAction=S MP_RESULTS_PAGE&partNumber=PSK30E-02T002B3&serialNumber=&USER_ACTION=Serial%20number])
    3. Install all Windows Updates from Microsoft
    4. Run Toshiba Software Installer for Win 7 - it installs a couple of drivers and then asks to reboot.
    Here is the log file for the first try (win7update.log):
    Update started 12\28\2011 at 21:11
    Installed TVALZ_O.INF
    Installed IO & Memory Access Driver
    driver_bluetooth_TC00241200A.exe /s /log /test has been installed with the result code of PASS
    util_tvap_TC00215000H.exe /s /log /test /wait15 has been installed with the result code of PASS
    Update completed at 21:29
    After reboot I run it again and the result is:
    Update started 12\28\2011 at 21:38
    Toshiba Bluetooth stack has already been installed.
    Toshiba Value Added Package has already been installed.
    Update completed at 21:40
    Any help is appreciated!
    Thanks in advance!

    You are right this notebook model was delivered without OS.
    Win7 64bit is supported for this notebook model and all necessary drivers, tools and utilities are available on Toshiba download page.
    What I can say is that all this stuff must be installed in right install order. I know it sounds stupid now but I recommend you to make clean OS again and continue installation following this installation order:
    Win7 SP1
    Intel Chipset SW Installation Utility 9.2.0.1015
    TOSHIBA Supervisor Password Utility 4.8.6.0
    TOSHIBA HW Setup Utility 4.8.6.0
    TOSHIBA Bulletin Board V2.1.10
    TOSHIBA ReelTime 1.7.17.0
    Intel Management Engine Interface 7.0.2.1164
    NVIDIA Display Driver 8.17.12.6669
    Intel Rapid Storage Technology Driver 10.1.2.1004
    TOSHIBA Value Added Package 1.5.4.64
    USB3.0 Driver 2.0.32.0
    NVIDIA HD Audio Driver 1.1.13.1
    Conexant Audio Driver 8.51.1.0a
    Intel Wireless LAN Driver 14.0.2.2.1.s64_wCAT
    or
    Atheros Wireless LAN Driver 9.2.0.206.0.s3264_wCAT
    or
    Realtek Wireless LAN Driver 2.00.0013
    TOSHIBA Wireless LAN Indicator 1.0.3
    Synaptics Touch Pad Driver 15.2.11.1
    TOSHIBA Software Modem 2.2.97(SM2297ALS05)
    Conexant Modem Driver 7.80.4.53
    TOSHIBA HDD Protection 2.2.1.12
    Atheros Bluetooth Filter Driver Package v1.0.7
    Bluetooth Stack for Windows by Toshiba v8.00.04(T)
    Atheros LAN Driver 1.0.0.46
    Realtek Card Reader 1.0.0.12
    TOSHIBA Sleep Utility 1.4.2.7
    TOSHIBA Face Recognition V3.1.8
    TOSHIBA eco Utility 1.2.25.64
    Intel Proset 14.0.2.0.1.s64_wCAT
    Intel Wireless Display 2.0.29T
    TOSHIBA HDD_SSD Alert 3.1.64.7
    TOSHIBA Service Station V2.1.52
    TOSHIBA PC Health Monitor 1.7.4.64
    ConfigFree 8.0.37
    TOSHIBA Web Camera Application V2.0.0.19
    TOSHIBA Network Device ID Registry Setting Tool 3.0.32.4-14_wMSI
    TOSHIBA Media Controller 1.0.86.2
    TOSHIBA Media Controller Plug-in 1.0.6.1
    PatchFiles$$2 PCIIDEREG-1.2
    PatchFiles$$3 TosVolRegulator_x64_1.1
    It is very important to use right installation order.
    Please post some feedback.

  • I receive the following error message when trying to download and update my software on my iPod touch and iPad - "there was a problem downloading the software for the iPad/iPod "Mikki's iPad". T

    When trying to download and update the operating system software for my iPad and iPod I get the following message - "ERROR MESSAGE" There was a problem downloading the software for the iPad "Mikki's iPad". The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again. later." Is this a setting on my computer - my network is working fine.  I didn't have any trouble before but have just started having trouble.  Please help...

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • I bought a Iphone 4S in Colombia two months ago, It never work properly, I cant put turn it on.  When I went to Movistar they told me that it was a problem with the software.  Now, they have the Iphone for repair.

    I bought a Iphone 4S in Colombia two months ago, It never worked properly, I cant put turn it on.  When I went to Movistar they told me that it was a problem with the software.  Now, they have the Iphone for repair at Movistar.  The questios is, If I bought a NEW Iphone why they gave me a Iphone with this problem.  I asked about the warranty but they told me that Apple doesn't respond.  Please tell me something.  The IMEI is: 013071008363505 is a Iphone 4S  16GB.  Black.

    I would guess the fan is the cause of the noise. Suggest you take a look at it.
    This site has a wealth of information about getting inside a Macbook or Macbook Pro.
    http://www.powerbookmedic.com/mac-repair.php

  • I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

    I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • TS1814 "There was a problem downloading the software fot the iphone. The network connection timed out.there's no pblm with my connection but this error keeps on showing,  what to do?

    "There was a problem downloading the software fot the iphone. The network connection timed out."
    there's no pblm with my connection but this error keeps on showing, 
    what to do? please help....

    Stop with the silly and pointless fonts.
    A simple search of the forums for the actual error would have revealed the resolution.
    Temporarily disable all security software on the computer.

  • I've iPhone 4s, and I am trying to update it to iOS 5.1 I've downloaded the software from iTunes, but when I click to install it, it says: "There was a problem downloading the software for the iPhone 'Donnbjj1's IPhone'. An unknown error occurred (1480)"

    I have an Iphone 4s 32gb and i'm trying to update it to ios 5.1. i've downloaded the software from itunes but when i click on it to install it to my actual phone it says: "There was a problem downloading the software for Iphone 'Donnbjj1's Iphone' . An unknown error occurred (1480)."

    iOS: Resolving update and restore alert messages
    For error -50: See error 13 and 14: 
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • Every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

    every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"

    Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues

  • HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks

    HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks

    Yep, me to exactly the same problem,  the error message keeps telling me to check my internet connection  or try later.  Nothing wrong with my internet connection.  Is it an apple server problem?

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