HT4623 resetting iphone 4 with black screen

black screen other than when i turn it off i can see an apple what can be wrong( yes it is fully charged)! people say to reset it thru itunes but how can i if i cant see whats on my screen

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. The Apple technician will examine your phone and provide you with options for replacement.

Similar Messages

  • My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine what is the cheapest way to get it fixed or can i fix it myself without any money

    My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine. What is the cheapest way to get it fixed or can i fix it myself without any money? I also didnt have the chance to back up my data because it went black screen out of now where.

    If your phone is not covered by the warranty anymore, Apple will replace it for a new device, same model and size, if you are willing to pay the service fee.
    If you decide to get a 3rd party company to do the repair, Apple will not service your phone anymore after that.
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Apple - Support - Service Answer Center

  • Iphone 4s.  Phone dies with black screen intermittently. In spite of reboot attempts it wont come back for 10-15 minutes later with reboot.  About three times in the last two weeks since IOS6 upgrade.  One time the phone felt pretty warm.

    Iphone 4s. My phone dies with Black Screen  intermittently.  It will stay dead in spite of hard reboot requests for 10-15 minutes. Then it will come back. The battery is plenty charged.  This has happened about 3 times since upgrade to IOS6.

    You're in luck! Your phone is still covered by the one year Apple warrenty. I would visit your local Apple retail store, or contact Apple over the phone. They should be able to help you out best!

  • Ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?

    ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?

    Hi there did you end up getting this resolved?  I have the same exact same issue with my Ipad 4 when updating to 8.1.3....frozen on the apple logo.  Tried resetting as advised by other users but just goes back to the same logo.  Tried connecting to iTunes but device is not picked up at all.  Left it over night to run flat hoping charging might kick start something....but when I put on the charger it shows the battery charge icon but won't actually charge it.  It's really doin my head in trying to find a fix - cheers Morgan

  • I have some error with my iphone 5 in black screen nothing shown

    i have some error with my iphone 5 in black screen nothing shown nothing do no restart and when i have restore my iphone it say error 4014????????????

    is this the original iPhone 5, or 5s? If it's the 5s do you have Apple Care still? If so calling Apple iPhone support is where to start, hopefully they can help, if not, setting up an appointment at the Genius Bar at an apple retail store is a good option too, Call the store first though and ask what your options are in terms of warranty and service. If you are having problems with the regular iPhone 5, still call Apple Care or an Apple store and see what they can do.
    good luck!
    K?

  • Iphone is a black screen and the apple logo won't show on screen

    My iPhone has a black screen and the apple logo does not appear. it keeps saying voice overb run or mute on mute off.

    Hey there Maggie,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting tips that can help you resolve the blank black screen issue with your iPhone 6 Plus.
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    If you see a solid color screen (black, white or blue)
    Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
    Reset your device while it's plugged in.
    If resetting doesn’t fix the issue, restore your device.
    If you still see the issue after you restore, contact Apple Support.
    Cheers,
    -Jason

  • 4s bricked after trying new update, stuck with black screen with apple logo how can i fix this

    Update bricked my 4s
    phone , stuck with black screen with apple logo .. 
    how can I fix this

    Greetings r1042,
    Welcome to the Apple Support Communities!
    I understand that your iPhone is not booting up past the Apple logo. In this situation, I would recommend working through the troubleshooting steps located in the attached article.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Have a great day,
    Joe

  • My iphone gif a black screen

    hello
    my iphone gif a black screen and when i put him in dfu mode itunes see him.. when i restore my iphone itunes gif error 1602
    i have try to use itunes 7.5 andd it dont work soo please help me
    thnx
    (ps.my english is not so good srry. )
    ticho

    Hello there, Kevin Barreto.
    To make sure if it is a hardware issue or not, the following Knowledge Base article should help guide you further:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Specifically the section on:
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • My iphone has a black screen, when I attach the charger i get a beeping noise. It does not seem to be charging ?

    My iphone has a black screen, when I attach the charger i get a beeping noise. It does not seem to be charging ?

    try a reset, hold down the home/power button together until you see the apple logo and then release then wait for the phone to boot back up.

  • IPhone 6 went black screen after purchasing and activating 3 days from Apple Store Online. Please advise

    I bought iPhone 6 from online apple store for my GF as bday gift..
    3 days after receiving and activating it, iPhone 6 went black screen..
    After all, it is a birthday gift..
    Is this issue quite common in iPhone 6 edition?

    Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
    If this does not work, make sure that the phone is charged, then Connect in recovery mode, explained in this article:
    If you can't update or restore your iOS device
    If still no luck, contact Apple Support to get it serviced:
    iPhone - Contact Support - Apple Support

  • My phone is frozen with black screen and apple logo on it

    My phone is frozen with black screen and apple logo on it.s Not connecting to itunes

    Basics from the user guide are restart, reset, restore from backup, restore as new.  Have these ALL been tried?

  • Stuck with black screen with Apple and download bar approx 1 quarter done. Downloading Yosemite. It has completely stopped. I can't access anything. Please help

    Stuck with black screen with Apple and download bar approx 1 quarter done. Downloading Yosemite. It has completely stopped. I can't access anything. Please help

    You should really read the manual.
    "How do you restore from backup? "
    Restore.  When given the choice, choose to use backup.
    "And how can I check to see if the pics and videos are on my computer somewhere first??"
    They would only be where you put them.  What program did you use to import them?  Pics/vids taken with ipod are not part of the sync process at all.  You should be importing them just as you would with any digital camera.
    If you did not import them, then they are not on your computer.

  • QuickTime runs .avi-file with black screen

    I've recorded my little daughter with our new digital camera and have loaded it on the computer, but QuickTime run it with black screen and without any sound. clips recorded with my mobile phone are running without any problems.... what can I do?

    I tried to open GSpot.exe, but it says:"Error opening Data file C:\Dokumente und.....\emp\wza58c\GSpot27.dat: (where i downloaded it) This file must be available in the current working dir or the .exe dir. Please ensure you are not attempting to run GSpot from inside a ZIP file."
    When I click "ok", it says Invalid gspot.dat file:"
    sigh
    What next?

  • Macbook pro-Freezes with black screen at start up.

    Macbook pro-Freezes with black screen at start up. I've tried inserting the Mac OS X install disc to run the hardware test(Restart and hold down D), But it still does nothing. Just the black screen. Now I can't get the disc out. I've tried holding down the track pad key upon start up but that doesn't work neither.
    What do I do??? Please help.

    Remove the battery to find your serial number in the battery bay. Then you can look your MBP up on EveryMac.com:
    http://www.everymac.com/ultimate-mac-lookup/
    That will give you all the information on your Mac.
    This is assuming that you have the MBP with the removable battery and not the unibody. The unibody has different graphic chips.
    Good luck!
    Message was edited by: S.U.

  • Ipod touch 4G stuck on swirling motion with black screen

    So I jailbroke my ipod with absinthe a few days ago and everything has been working fine but today i used an app i downloaded from cydia (cant remember the name) and it started to respring and went on for a long time so restared my ipod and everything but it still came back to the same screen of a swirling motion with black screen after passing the apple logo. I tried restoring the ipod on itunes but an error keeps occuring and it wont allow me to restore. Itunes wont read my ipod either. My ipod will not allow me to do anything. What should I do?

    Go elsewhere. Jailbreaking voids the Apple warranty. It also means that you will not get any help from Apple, including from this Apple forum.

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