HT4623 screen frozen,showing i tunes icon and usb cord what do i do ???

my i pod touch screen is frozen showing a disc - i tunes and a usb cord on the screen what do i do?

The screen is telling you to connect the iPod to your computer via USB and restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

Similar Messages

  • My ipad is showing an itunes icon and USB cord and is frozen.

    My ipda is showing a USB plug and cable with an itunes icon and is frozen

    Is this the first time you've fired it up? If so, what it wants you to do is to attach it to a computer that's running ITunes 10.5. iTunes will then 'see' the iPad and start a dialogue box to activate the iPad.

  • HT4623 i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

    i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

    Restore the device.

  • HT4623 why is my phone showing i tunes symbol and usb connection

    hi  i tried updating my iphone 4 screen went blank and then turned on and is now only showing i tunes symbol and usb connector why is this and how do i get rid of it so frustrating thanks

    That is known as Recovery mode and the device needs to be connected to iTunes.  You could also do a search of these forums for iPhone recovery mode.

  • HT1349 When I turn on the ipad all I see is iTunes icon and usb cord.  Can not use the I pad. What do I do?I

    When I turn on my iPad the screen is the iTunes icon and usb cord.  I can not go anywhere.  Stuck on that page?  What do I do?
    i

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • Just installed 7.02 and only get itunes icon and usb cord. If I connect to itunes as requested, will I lose all my photos ?  7 installed just fine, why the problem with 7.02 ?

    Just installed 7.02 and only get itunes icon and usb cord.  Why should I have to connect to itunes ?  If I do, will I lose all of my photos ?  Shouldn't I get free service for their software problem ?

    You don't have to update to 7.02 if you don't want to, though this update does fix a few glitches in 7.0.
    Before updating, you should always back up your data - it's standard practice. I've never lost pictures in an iTunes update.
    Perhaps you could elaborate on the comment, "Just installed 7.02 and only got itunes icon and usb cord." What problem are you having, exactly.
    Your next question confuses me. "Shouldn't I get free service for their software problem ?." What free service were you looking for? You can always go to your local Apple store for help, or ask questions here for free.

  • Accidentally upgraded to ios 6.1.3 and now my iPhone shows an iTunes logo and usb cord. How to fix this?

    The first thing happened was an apple logo blinking on and off. tried pressing home and power button together then now it shows an iTunes logo and usb cord. Please help me!

    shut down the phone first.
    hold the Home button and then connect it to iTunes, keep pressing the home key till the time you see a message on iTunes saying 'itunes has detected a device in recovery mode'  click ok a,release home key and click on Restore 

  • My iPad s frozen with only iTunes icon and usb cable showing and cannot access anyhting. Can anyone help? - Apple won't

    Since receiving a iOS software update (6.1.2) my iPad has frozen and only the iTunes icon and a usb cable show on screen. I am unable to access any App. Can anyone help or point me in the right direction. this was raised with Apple and ticket number advised on 3rd March but not a word from Apple since.
    Thank you

    Try and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My phone is frozen with the itunes symbol and usb cord. Tried to update and cannot, any suggestions

    My phone is frozen with Itunes and a USB cord icons, I tried to shut it off and update and cannot..... any suggestions?

    First of all, your post says you have an iPhone 3G running iOS 6.0.1.  That is not possible, as the iPhone 3G cannot run any iOS past 4.2.1.
    So, if you simply made a mistake with that information, we can proceed.  If not, your iPhone was hacked or jailbroken, and likely cannot be saved.
    Try recovery mode as described below.  You may have to try to put the iPhone into recovery mode more than once.
    http://support.apple.com/kb/HT1808

  • Iphone 4 will not hold a charge or power on since update, if it does power on (while on charger) it only displays itunes icon and USB cord...and suggestions?

    Not sure what to do, this is my first apple produst... HELP PLEASE!!!! im so used to android haha

    Unfortunatly it sounds like something has gone very wrong when updating your iPhone. Its possible that some files on your phone may have become corrupt while the update was taking place. To be on the safe side, I would do as above and see if the problem still exist.

  • HT4623 When I tried to install the ios7 update to my ipad my screen froze with a picture of an I tunes button and a cord . I was unable to shut down or force shutdown . this icon still remains on my screen. Hooked up to lap top and accessed I tunes.

    when installing ios7 my ipad 2 froze with an i tunes icon and a cord. Can not force shut down. Plugged into laptop. Accessed I tunes. Tried system restore.
    Still no luck. ipad is still froze on that one screen. Suggestions?

    Try and force iPad into Recovery Mode:
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT4623 Help! After doing the IOS 7.1.1 update my iPad 4 just shows a iTunes icon and a cable with an arrow. It won't turn on. Can someone tell me how to fix this?

    After doing the IOS 7.1.1 update on my iPad 4 the screen just shows the iTunes icon and a cable with an arrow. I can't get the device to open. Can someone help me with this issue? Thanks!!

    Yes. The phone will be back to default settings.
    Once the phone is up and running you can try and restore your backup again.
    http://support.apple.com/kb/ht1414

  • I updated my apple TV and now it is frozen with the itunes icon and a picture of the apple TV.  ??

    How do I fix my apple TV?  Since I did the latest update, it has been frozen on a screen which shows the itunes icon and an apple TV with a cord going from one to the other.  I have tried unplugging it and plugging back in.  I have also tried plugging it into my computer and updating it through itunes and nothing has worked.

    It is in recovery mode, it must be connected to a computer and restored via iTunes.
    What happens when attempting this?

  • Itunes icon and usb icon on screen ........

    The iTunes icon and usb cord icon shows on my screen to plug it into the computer. When I do so iTunes tells me I must first type in my password on my ipod so itunes can connect to my ipod. The problem being that the itunes and usb cord icons are on my screen and I am unable to get to the password to type it in...HELP PLEASE

    Your phone is in recovery mode; you will NEED to restore the device by connecting it to iTunes. If you ever synced  with iCloud then you may have contacts saved there, otherwise...unforunately your data will be lost

  • HT4623 I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes)  I can't get it to go away or to access my ipad.  Any hints?

    I updated my ipad 3 with the ios7 update.  Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes)  When I do this it wants to restore my ipad, which I have already done.  I can't get out of this screen.  Any hints on what to do next?

    Something went wrong with your update; you are in Recovery Mode.
    Follow step 1 to 6 closely to recover your iPad.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times

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