HT4623 Since upgrading my iPad 3 to iOS 6 I can't send or receive e mail ?

Since upgrading my iPad 3 to iOS 6 I can't send or receive e mail ?

Have you an Internet connection? If not, unplug router for a few minutes and try again. Power down your iPad and start it up again. If still no success delete the account an set it up again.

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Can I send and receive e-mails on my iPad through Verizon?

Can I send and receive e-mails on my Ipad (third generation) the same as I do on my iPhone 4s? Both are through Verizon. And if I can, where do I set it up at? Thanks.

Yes. Why couldn't you use the same email account?
Settings>Mail, Contacts, Calendars>Add Account>Other. Start there.

HT4623 I upgraded my ipad to ios 7 and it's one requesting a passcode have no idea what it is because I never had a passcode. Tried to connect to iTunes on my mac but still won't work

I upgraded my ipad to ios 7 and now it's asking for a passcode. Have no idea what to enter because I never needed a passcode. Connected it to iTunes on my mac but still doesn't work

Hi Lmprettyman,
Thanks for visiting Apple Support Communities.
This article has more information on passcode lock and how to return your iPod to working order:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
All the best,
Jeremy

TS1717 Since upgrading my ipad to os7 I can no longer get my ipad to load up my music from iTunes. Same with my ipod. I have an iMac OS 10.5.8 Help desperately needed please

Can anyone help please.? Since upgrading my Ipad to OS 7 I can longer access my music on iTunes. iTunes says upgrade to version 11.1 but my IMac will not allow this. My Ipod won't upload either. Help!

You need to buy a Mac OS X 10.6 DVD, install it, and run the 10.6.8 combo updater. Mac OS X 10.6 requires a Mac with an Intel CPU and at least 1GB of RAM.
(94902)

Since upgrade from 4S to OS7 and Macmail cannot send or receive mail

2 weeks ago I upgraded to OS7 as suggested by the community. After upgrade, my Outlook Express had changed to MacMail. Since then I cannot send or receive.

Yes, you can't send or receive email without port 25 being open. You could try a service like this to get around that:
http://www.dnsmadeeasy.com/services/mail-server-forwarding/

Email on Ipad 4 is frozen-can't send or receive

email on my Ipad4 is frozen - can't send or receive.

Hi shieldmb,
If you are having issues with your iPad's Mail application becoming unresponsive, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPad -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPad as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L

I am having problems viewing many video sites since upgrading my IPad to IOS 7

Has anyone been having problems viewing many video formats on ipad after upgrading to ios7.v3? I can't view most You Tube, no Netflix, etc!

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
 Cheers, Tom

HT4623 i upgraded my ipad to ios 7 in school and it said i need to connect to itunes so i did when i got home and im confused on what to do someone help

i upgraded my ipad to ios7 in school and it told me i cannot acsess my ipad untill i connect to itunes all it shows is a charger cord an arrow pointing up to a itunes symbol when i came home i plugged my ipad into my computuer and went on itunes idk wat to do from hear on out someone please help

The iTunes icon and cable indicates that it's gone into recovery mode : http://support.apple.com/kb/ht1808
If you haven't got the current version of iTunes installed in your computer then download and install it (http://www.apple.com/itunes/download/) , and you should then be able to reset your iPad and restore/resync your content to it.
If you computer still doesn't recognise your iPad then try the troubleshooting on these pages :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591

After recent upgrade to 10.4, I am unable to send or receive Apple Mail

I recently upgraded to 10.4.9 from 10.3.9. Since doing so, I cannot send or receive mail. I am not computer literate and have no real idea what to do in this instance. Can anyone help me?
Thanks.

What does “I cannot send or receive mail” mean? What’s the problem exactly? What error messages do you get, if any?
In Mail, open Window > Connection Doctor. What does it say?
Could it be that Mail or this particular account is in an “offline” state? Is the Mailbox > Go Online command enabled or disabled?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Mac OS X 10.4.7 introduced connection issues in Mail as a result of (according to the documentation) “Mail now supports connecting to mail servers through a SOCKS proxy”. Problems caused by that can usually be fixed by going to System Preferences > Network, choosing the network port configuration used to connect to Internet from the Show popup menu and disabling SOCKS Proxy in the Proxies section if it’s enabled.

I find that since I upgraded to the latest IOS, I can't send a group message, even to a group of all iphone users. Is there a special setting I need to make or something? Thanks.

Hello cmt1989,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Understanding group messaging
http://support.apple.com/kb/HT5760
Group Messaging in Settings > Messages.
make sure it is turned on
Best of luck,
Mario

Since upgrading my iPad to 5.1 I can't bring up iBook

Since upgrading my iPad to iOS 5.1 I can't bring up iBook

What is the symptom? What behavior does the iPad exhibit when you try to open iBooks?
Do you have the iBooks icon on your screen?
Check Settings > General > Usage. Do you have enough free space?

HT4623 After ios7 update can't send or receive emails. Have turned off and on, hVe rebooted, have deleted account and adding as new. Now what?

Upgraded to ios7 on iPad 2. Now can't send or receive mail (outlook).
I tried starting and restarting. I tried rebooting. I tried deleting mail account and adding in again. I
Now what do I do?

I think I have solved this problem on m iPad2 by:
1. Reinstalling my email account.
2. Changing the settings on my PC to stop it from deleting my email from the server before my iPad could load them.
My PC uses Windows Air Mail. I made no known changes to my PC from the time I was running iOS6 to the installation of iOS7 ??? MS did come out with several updates this week??
3. In the same time frame when I was scrolling through web pages the Control Bar popped up every third stroke. It is very easy to change the setting of the Wy Fi setting from On to Off while deleting the unwanted Control Panel without any indication. This means that the Wy Fi must be constantly checked to make sure that is ON???
The three problems at the same time have made this the worst mess to fix in 12 years of internet use. The fix has lasted for about 8 hours at this point, Tomorrow will tell.

Since the time warner outage i can not send or receive email.

SInce the Time Warner Cable outage I can not send or receive any email from my phone. It keeps saying can not get mail. The connection to the server failed. What do i need to do to fix this? Please help!!

Hey karenfromasheboro,
Thanks for the question. I understand you are experiencing issues with mail on your iPhone. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage,follow these troubleshooting steps.
          - Try to use an alternate Internet connection if available:
                    1. Try a different Wi-Fi connection
                    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fiand turn off Wi-Fi.
                    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
          - Tap Settings > Mail, Contacts, Calendars.
          - Choose the affected email account, then tap Delete Account.
          - Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Thanks,
Matt M.

HT4623 I am upgrading my iPad to iOS 7 but the progress bar is at 1/4 position for two hours and not moving forward. Is there any problem with it? What should I do? Thanks.

I am upgrading my iPad to iOS 7 but the progress bar is at 1/4 position for two hours and not moving forward. Is there any problem with it? What should I do? Thanks.

This is a concern amoung many corporate users. It's going to take somekind of policy change with apple.
Enterprise support:
Call enterprise support (866) 752-7753 to create a case ID number

I upgraded my ipad to iOS 5.1. However, my Youtube favorites are missing. These are favorites saved on the iPad, not on the youtube account.

I upgraded my iPad to iOS 5.1. Afterwards, my Youtube favorites are missing. These are favorites saved on the iPad and not linked to a Youtube account.
I have tried restarting the iPad several times to no avail. The favorites seems to be still on the iPad, since when I try to add a video that used to be on the list, that option is greyed out indicating that the computer knows that this is a favorite video.

The problems reported here occurred right after updating to iOS according to the users as TD mentioned.
It's a compatibility problem between iPhoto and iOS6 that the only workaround would be to possibly batch change the date of the photos in iPhoto . Therefore we'll have to wait for it to be fixed with either an iPhoto update or an iOS update, which ever Apple feels is the proper item to to be changed.
If they update iPhoto first (which is probably what they'll do) it'll be called an iPhoto problem.
OT

HT4623 Since upgrading my iPad 3 to iOS 6 I can't send or receive e mail ?

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