HT4623 so i downloaded the iOS 7 onto my computer. then wanted to upgrade. iTunes is waiting to connect to the phone after the restart. now it's stuck in the black screen with the white apple with the progress bar. then i look to iTunes and found out it s

so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

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HT4623 I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.

I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.

Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.

When i turn on my Ipad air In the cornors of the Black Screen It has white stuff near the top bottom left and Right When it's all it turned on it's fine But when I go to a black Background It does the Same is this normal?

When i turn on my Ipad air In the corners of the Black Screen It has white stuff near the top bottom left and Right When it's all it turned on it's fine But when I go to a black Background It does the Same is this normal
It
I
O

when I turn on my ipad and the black screen comes on I have a slight white light running along the bottom meaning the whole screen is not black. Is ths normal.
better details Sorry
N

My 16 GB iPhone 5 is stuck on a black screen. A white screen with the apple logo flashes occasionally. iTunes won't recognize the phone, and hard reboot failed. Can anyone help?

I just bought a gently used 16 GB iPhone 5. I set the phone up earlier today with no issues at all, installing backup data from my iPhone 4, syncing the new phone to my iCould, setting up my new SIM card, etc.
The phone was working fine (I was able to send and receive texts, use WiFi, manage apps, etc.) for the first hour or so. Then, without warning, it shut down. The screen is solid black, but every now and then it flashes white with the black apple logo.
I tried multiple hard reboots — all failed.
iTunes (on my MacBook Air, running Yosemite) is now unable to recognize the device, although it recognized it without issue earlier today.
I live overseas, so going to an Apple store is a bit inconvenient. If I can trouble shoot this at home (and in English), it would be really helpful.
Thank you in advance if you have any helpful tips or suggestions!
Best,
MilliGFunk

Gregseymour-
DO NOT STICK A PAPER CLIP IN THE HOLE!
There are two holes. One is a small one that has a microphone behind it. A paper clip would probably ruin the microphone. The other is a 1/8 inch hole where you plug in a headset. A paper clip might short-circuit something.
First connect the iPad to its wall charger for at least half an hour to be sure it has enough juice to get started.
Then if the iPad does not wake up when either the Home or Sleep button is pressed, press and hold the Sleep button for several seconds and see if the Apple logo appears. If it does, then your iPad has been turned off instead of merely being put to sleep.
Beyond that, look for an iPad repair center. The Apple Authorized Repair Centers may be more expensive. If you want to try them, look at <Apple Authorized Repair Centers>. There may be one in your city.
Fred

I Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me

Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me this has been like this for 30 minutes

Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808

When my Mac battery dies and I turn it back on, it always crashes on the grey screen with the progress bar, then it restarts (taking forever) and does not remember any of the programs I was running. MacBook Pro 13 inch running Mavericks

When my Mac battery dies and I turn it back on, it always crashes on the grey screen with the progress bar, then it restarts (taking forever) and does not remember any of the programs I was running. MacBook Pro 13 inch running Mavericks

http://osxdaily.com/2014/10/17/os-x-yosemite-installation-stuck/
also use the Command-L to view logs during installation

I just downloaded Firefox 6.0. The web page asked if I wanted to upgrade. What is the most recent version of Firefox and why can't I get it denoted in the propperties link? Also why is it not compatible with AVG Tool Bar?

I just downloaded Firefox 6.0. The web page asked if I wanted to upgrade. What is the most recent version of Firefox and why can't I get it denoted in the propperties link? Also why is it not compatible with AVG Tool Bar?

Firefox 6.0 is the current version.
Get what denoted in what properties link.
You can get the version number in Help -> About Firefox,
and in '''about:support''' typed into the Location bar, and you can use JavaScript to list the user agent -- javascript:navigator.userAgent
I'm not aware of any version of Firefox from Fx 2 on up to Fx 6 where "AVG Safe" is not a problem. Crashes aren't the only failures caused.
* http://kb.mozillazine.org/Problematic_extensions
* https://addons.mozilla.org/en-US/firefox/blocked/
* https://addons.mozilla.org/en-US/firefox/blocked/i6
* https://bugzilla.mozilla.org/show_bug.cgi?id=527135

I fell in a lake with my I Phone in an Otter Box case, it work this morning but will not work now all I get is a white apple on the screen

I fell in a lke with my iphine in an Otter Box case yesterday it workied this morning but it will not work now all I get is a white apple on the screen when it is pluged in to computer

Yes, water and electronics do not mix. Water damage can get worse with time.
You should've left it to fully dry out in a bag of rice for a few days, and hope that the water hasn't corroded any of the electronics inside.

My ipad is stuck inbetween on and off. The screen is black with the white apple in the middle. It won't turn off and it won't come on. anyone know what is wrong?

My ipad is stuck inbetween on and off. The screen is black with the white apple in the middle of the screen. It won't turn off and won't come completely on. Anyone know what is wrong?

See if this lets the iPad start up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT4061 I have an iphone 3gs - the new ios 6.1 (?) upgrade has inabled my phone. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple?

I have an iphone 3gs - yes, an older iphone.
This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?). I said yes. Now I can't use my phone. I've tried hitting the power and other buttons. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple? This *****! I realize (now from reading internet) that my phone/system may be uncompatible. Help!

I have a 3GS (a true classic design!) and have upgraded it to 6.1 today. The process did not go without a glitch - it took a few attempts to get the app's to sync but after detecting the ones causing an issue and deleting them it works - so far! I have had issues about 50% of the numerous times a new OS is uploaded to this phone and always take the new OS with trepidation. But at least you know there is a 3GS with 6.1 working OK.
I suggest you do a fresh restart to the phone several times - without it being connected to the computer - to see if it gets its act together and starts. I think it will. Hold down the top 'power' button and front round control button until it shuts down - goes blank and dead. Then press the top power button to re-activate - reboot - it.
If that does not work then plug into your itunes computer, navigate in iTunes to see your iPhone and hopefully you will be able to sync it or at least 'restore iPhone' from the 'summary' tab.
If you can not get onto the iphone perhaps you will still be able to sync if in iTunes by going - 'file' - 'devices' - 'sync iphone' or failing that try transfer purchases' and ultimately 'restore from back-up'.
I had technical problems with my old 3GS (suffered a failed wireless antenna) so I took it to an Apple Store and they issued me with a service-replacement/reconditioned phone for a very modest charge. So if worst come to the worst get a new phone that way!

After I download a movie onto my laptop,it plays it ,no proplem,but when I connect the laptop to the TV the movie freezes

After I download a movie onto my laptop,it plays it ,no problem,but when I connect the laptop to the TV the movie freezes?
Can anyone help please?

I'm plugging in with the 15 pin type connector that has finger screws each side of it,(can't remember what it is called) with a separate usual plug into the earphone socket of the laptop and at the other end, into the audio output of the TV. I have been doing this for some time, with Netfix,and other programs,and never encoutered a problem till I tried Playing a film off I tunes.

My mac is coming up with a white page with a picture of a file in the middle with a ? mark in and keeps flashing nothing will work ?

Hi
My daughter has a apple mac laptop. It is coming up with a white page with a file picture with a ? mark in the middle of it. It keeps flashing. Nothing will work now and we car'nt seem to work it out. Does anyone have any answers ?

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

HT201269 i hooked up my iphone 5 c to my computer to download my photos onto my computer and instead it downloaded all pictures on my computer to my phone and ipad in the photo gallery and now I cannot delete them. please help

i hooked up my iphone 5 c to my computer to download my photos onto my computer and instead it downloaded all pictures on my computer to my phone and ipad in the photo gallery and now I cannot delete them. please help

Sounds like you synced the photos instead of importing the photos.
In iTunes with your device plugged in, go to the photos tab and uncheck the photos that were synced over, then sync again. This should take the photos from your coputer off the devices leaving just the camera roll.
If you have a Windows computer, go to mycomputer and right click on your device and select import pictures and video. If its a Mac computer, plug in your device and go to iphoto and select import all.

When i turned on my i pod a white apple logo was shown which then turned to rainbow colours and the i pod started buffering, this is all it does, i cannot get it to stop and my computer will not talk to the i pod, help?

when i turned on my i pod a white apple logo was shown which then turned to rainbow colours and the i pod started buffering, this is all it does, i cannot get it to stop and my computer will not talk to the i pod, help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I just got the first get and im trying to download the ios onto it and it will just stop and not load anymore how do i make it keep going?

i just got the first get and im trying to download the ios onto it and it will just stop and not load anymore how do i make it keep going?

You are only as young as you feel......
This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on only the albums or playlists that you want to sync.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want.

My thumbnails look fine then when opening or sharing the come blank with either a white screen or a black screen. Not every photo but the majority. This didn't happen until this late rest update to my iOS. Anyone know how to fix this??

I an having problems with my pictures. Using latest iOS update and now not all my pictures are showing up correctly. The thumbnails are fine but when I open them or share them they are either a black screen or a white screen. What is going on? Anyone else having this problem?

Sorry I am 70 and not very computer literate. Please explain in simpler terms. Perhaps I should have said Apple update for my iMac. It did however include an iphoto update. My imac is 3 years old, I also have an ipad 2 and iPhone and both received iOS 7 updates around the same time.

HT4623 so i downloaded the iOS 7 onto my computer. then wanted to upgrade. iTunes is waiting to connect to the phone after the restart. now it's stuck in the black screen with the white apple with the progress bar. then i look to iTunes and found out it s

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