HT4623 So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING No
So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem.
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I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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Backup using itunes http://support.apple.com/kb/HT1766
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See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
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But... if the Device has been Modified... this will Not necessarily work -
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Did you fail to create a backup of the device prior to attempting to update?
Why did you choose to update iOS without first ensuring there was a backup and that all of your media and pictures were on the computer the device normally syncs with? Sorry, but that was beyond not smart.
If you've lost media, pictures, contacts, etc, there is nothing that can be done without a current backup to restore from. Hopefully you have learned an important lesson. -
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I have the same issue. I searched and finally got only one answer is -- Apple suggest customer using iMAC to transfer and backup photos instead of Windows. How great the solution is it!
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I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help
http://support.apple.com/kb/TS3694#error1
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i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help
Try these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743 -
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What makes you think I can't use my phone in another country or with another sim. You obviously can't, but we are hardly going to talk about hacking an Apple phone on the Apple site. By the way mine is officially unlocked so can swap sims within seconds.
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Try the following user tip:
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http://lmgtfy.com/?q=iphone+error+3004
P.S.
These are user to user forums. You are not addressing Apple by posting here. -
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