HT4623 Software Update issues

Ever since I downloaded the new Software update IOS6 on my Iphone 4S all my apps keep crashing and my barttery wont keep its charge? Any ideas on how to fix? Anyone else have this issue?

I would perform a clean Restore of iOS 6, with iTunes on computer. Connect iPhone to computer, click Restore button of iTunes.

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HT4623 Software update issue

I don't have an update software button on my iphone but all my apps are telling me I have to update...How do I do this?

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

Software Update Issue - In dire need of NERD power...

Attempted to download Mavericks on my 2011 iMac (currently running on OS X 10.6.6)
App Store returned the following error:
We could not complete your purchase.
OS X can't be installed on Macintosh HD because Mac OS X version 10.6.8 or later is required.
Choose Software Update from the Apple menu to update Mac OS X.
Not a problem, I thought. I chose Software Update from my Apple menu to update Mac OS X and began downloading Mac OS X Update Combined (10.6.8 v1.1) which maintained a good and consistent rate of 10 MB/sec download speed...
...only to hang abruptly at 655 MB of 1.09 GB
Roughly 30 seconds later I receive the following error:
The update "Mac OS X Update Combined" can't be saved.
Software Update can't connect to the update server.
Make sure you're connected to the Internet, and then try again.
To be clear, I'm familiar with issues regarding and related to TCP/IP protocols, firewalls, open/blocked ports, etc.
I made sure that I was connected to the Internet, and then tried again.
The download progress stays put at 655 MB of 1.09 GB, then returns same error.
At which point I decided it might be a good idea to delete the partially complete download and start over. An Apple Support article directs me to /Library/Updates where the partially complete package parts are temporarily stored and I move them to the Trash.
Every single time I try starting the download over (due to what I suspected might be an connectivity issue that I somehow missed) it always went the same:
Download starts, coasts as 10 MB/sec, hangs at 655 MB of 1.09 GB, and returns the same error.
I thought it was odd that it would always hang at the exact same spot so I checked the /Library/Updates folder while the download was active. The package is downloaded in parts and it would always freeze after completing part10. For testing purposes, I duplicated the part10 file and renamed it as "part11" to see if the installer would recognize the dummy part--AND IT DOES! The download happily chugs past 655 MB and continues to write part12. Obviously, this did not solve my problem because once the download finished it could not compile the parts due to the real part11 being missing. It did, however, at least reveal what the problem was: the server could not retrieve that one specific file, part11.
Sadly, I'm at a loss as to where to go from here. As far as I can tell, it doesn't seem to be a connectivity issue on my end--if anything, Apple servers are the one with the issue--maybe a corrupted file? All I know is that I've pretty much exhausted all the options in my head and this is my last resort: posting on the Apple Support Communities (not that there's anything wrong with posting here, I just don't expect a genius to pop out of nowhere with a solution in hand).
p.s. my apologies for the lengthy post, I was trying to be as thorough as I could in order to alleviate as much back and forth one-line question and answer posts to save everyone some time :b

Yeah, I actually tried going the manual way not too long after my original post and unsurprisingly, the download would go smoothly only to halt at a certain point again. In fact, I tried downloading not only the MacOSXUpdCombo10.6.8 but also MacOSXUpd10.6.8 just to give it a try and that too halted during download.
The most perplexing part is that these download errors exhibited the EXACT same issue of halting at a very specific point. To be doubly sure, I tried downloading multiple copies of the same file at different times with some overlap during the download times (basically started two downloads of the same copy a few mins apart and I got these results.
try#3 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB (kept open in Download window for reference)
try#3 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB (kept open in Downloads window for reference)
try#4 - MacOSXUpdCombo10.6.8 - stuck at 232 MB of 1.01 GB
try#4 - MacOSXUpd10.6.8 - stuck at 430 of 454 MB
try#5 - MacOSXUpdCombo10.6.8 - currently chugging at 61.9 of 1.10 GB, but i'm pretty sure when it's going to stop...
Come to think of it, whenever I tried to update games like "League of Legends", or download/update a Steam game I always get stuck at 33% or 99% respectively. Most recently, I bought "FFXIV:ARR" as a digital download and I haven't been able to get past a very specific point in progression for the game client download as well. So in contrary to my first assessment, it most likely IS a problem on my own end but these "symptoms" seem very clear and specific, I just can't pinpoint the problem. I don't have "connection time-out" problems when doing downloads on my work network, only at the guest house where they assign me a TCP/IP configuration for internet connectivity (which also severely hampers my ability to troubleshoot). On the other hand, P2P is just fine but I suspect that's because it doesn't require a contiguous download.
TL;DR
Large downloads/updates over one specific network (assigned TCP/IP) always hang at specific point in download completion. Internet connectivity for browsing is fine, P2P downloads are fine.

Software update issues - made more problems for me

My Q10 just downloaded a new Software release 10.1.0.4189
I was excited because I had hoped it would solve the issue of the ring tones NOT working for TEXT messages.
NOT ONLY did it not correct that...
1. BUT I lost all of my videos and pictures in the Media Hide APP...
2. It duplicated several contacts... not all but some... so that is weird... and honestly it seems to duplicate contacts that are listed by a Business Name.... those were the majority of duplicates.
3. The little pictures I assign to contacts and the logos for businesses... are messed up... at least the LOGOS for businesses are not self sizing so you can not tell what it is in the contact screen (none of these were issues yesterday)
4. When I try to delete the duplicates from the contacts... the trash icon jumps to the left when I touch it... and it will NOT let me delete the duplicates... so I am forced to do it thru my OUTLOOK on the computer
I just downloaded the software update 2 hours ago... so I have no idea what else may have gone WRONG with it...
I do not even know what this update was supposed to be fixing... because the text ring tones are all I am MOST upset about loosing and it looks like the wording on the contacts changed to say EMAIL ring tones... instead of text... and I do NOT have one single BBM contact.... so TEXT and BBM should share that feature... since EMAIL is now a stand alone contact ringtone... so many features center around BBM and I have no blackberry friends...

It just seems bizarre that the text/ringtone issue would not immediately be resolved. Text is the way more people communicate today over vocal calls...and..the feature existed in previous systems. How could it not exist in their newest product??
You had mentioned u downloaded the newest update with the hope the text issue was resolved. Why did you think it would be? Did they ..BB..say they had a fix?
Another issue..that perhaps someone could help me with on same issue is that when I text using the q10...the text space is two lines....and if that a text happens to run three lines ...i can no longer see what I am texting...until..it is sent. Thus makes no sense..as this too was not part of the previous sysems where you were ALWAYS on last letter typed. Anyone else that that issue and perhaps know the fix?

Major Sync and software update issue with windows 7 and iphone

Loved my iPhone 3g and love my 4.0! My only concern is syncing and software updates are sporadic.
When I first purchased and sync'd my 3g on my laptop, that I had since 2005 w/XP home 64bit, it would constantly (1 out of 5 times) show phone was disconnected and could not sync. Purchased a desktop, 2009 w/Vista 64bit (same issue mentioned continued) then upgraded to windows 7 64bit (same issue mentioned continued).
Both pc's are authorized and contain the same apps and software. I went through all trouble shooting steps (authorize/deauthorize, phone hard boot, sync w/airplane mode on and/or off, uninstall and or reinstall iTunes, etc...) when both phones would brick after software updates on both pc's.
The last software update 4.0 and most recent 4.2.1 went well on laptop with XP and no longer shows sync issue. The problem continues on the windows 7 and backup has completed successfully 3 times.
Long story short, I have to pray the laptop never dies because iTunes, syncing and software updates on XP works now! The problem with software update, backups and syncing persists on windows 7.
* I was able to apply 4.2.1 software update on XP and then connect to windows 7 to sync and backup successfully. I then disconnected/reconnected iphone to windows 7 and problem happened again, unable to sync phone was disconnected error message.

I've had my new pc for over a year, never had any probs syncing my iphone (then a 3G but now the big 4!)
I went to sync updates to Apps and a couple of tunes I had downloaded straight to my phone only to get an error message 'iTunes has stopped working - windows is checking the problem' followed by another messaged telling me there was a problem causing the program not to work correctly. Windows will close the program and notify me if a solution is found'
Well..... I have NO music on my iPhone and every time I try to sync, the same error messages come up and the bloody program shuts down....

OS X 10.8.2 Software update issue

I’m having the following problem with my mid-2011 MacBook Air. I believe it started subsequent to upgrading to iTunes 11.0. Here’s what happens when selecting “Software Update” from the Apple Menu.
Software “Updates” tab: “We could not complete your App Store request. The App Store is temporarily unavailable. Please try again later.”
“Purchases" tab: A black screen with the wording “One moment please. Connecting to the iTunes Store. Loading… If iTunes doesn’t open, click the iTunes application icon in your dock or Windows Task Bar, to download iTunes please click here.”
The net effect is I am a) unable to check for software updates and b) view software purchases.
Any help on resolving this issue would be most appreciated.

For the App Store: http://www.apple.com/support/mac/app-store/contact.html?form=account
I don't use any iTunes Store stuff, so you'll have to check that out.

HT4623 "software update" doesn't show up on my screen

on my settings it doesnt give me the option to upgrade my software, even when im connected to wifi

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4623 Software update doesn't show up on general tab

I can't download apps without an update, but the software update tab doesn't show up under general. I don't know how to update my iOS.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT4623 Software update for iOS 6.1Error -The iPhone "iPhone" could not be restored. an unknown error occurred (-1).

I got Software update for iOS 6.1 ..
After installation - Phone shows message to connect to iTune,
I connect to iTune - I got message - iTune has detected iPhone in recovery mode. you must restore this iPhone before it can be used with iTune.
I click on Restore iPhone - it gives error
The iPhone "iPhone" could not be restored. an unknown error occurred (-1).
Not my phone is not working - Its dead - is show the screen - Connect to iTune.
Please help.
Thanks.

Error 1 or -1
This may indicate a hardware issue with your device.
Follow Troubleshooting security software issues, and restore your device on a different known-good computer.
If the errors persist on another computer, the device may need service.

Software Update issues on 2012 MacBook Pro 15"

Picked up my shiny new MBP today and set about installing everything on it, and running software updates.
It's currently running 10.7.4.
The software updates were glacially slow, but I waited, did other work on my iMac and eventually, they completed.
Then installed iWork '09, and run software update again.
Again, the software update was slow, so I tried downloading the iWork 6 / 9.1 patch manually.
17KB/s. Connected via wifi. Said it would take an hour to download a 78Mb patch.
I tried downloading the same file on my iMac.
50KB/s.
Tried running a test download from my ISP's test site on the MBP.
634KB/s - ie: normal.
I've since downloaded (on the MBP!) patches for Office, a bunch of different apps, and download speeds were on par with my iMac, and what I expect from my network in general.
Right now it's downloading the Jave JRE from Apple via ethernet and is, once again, glacially slow.
So this isn't a "Why is my MacBook Pro is slow on WiFi?" discussion, it's a "Why are my downloads from Apple servers so slow, and why is my 2012 MacBook Pro with Lion almost 1/4 the speed of my 2007 iMac with SL?"
And am I the only one?

Hey, thanks for your idea, but it seems to have set me back even further.
Initially, I couldn´t use the disk utilites on the start up disks I have, as the Disk Ultility kept crashing. So, I connected my MBP to another mac (G4) in target disk mode and used the other G4´s disk utility to repartition the disk as GPT, as it was set to Apple partition.
So the disk is now Mac OS extended Journaled and the partition scheme is GUID partition Table.
I then disconnected the two macs and booted the MBP up from the startup disk again to run the installation.
But, now, the installation doesn´t even see the harddrive at all.
So, I double checked the harddrive is fine. By connecting it a second time to the G4, in target disk mode, and ran dick verification and repairs..... the G4 can see the drive and it´s telling me everything is perfect.
I really think this is a software issue, rather than a hard-drive one, as I seem to be going around the houses, repartioning and reformatting the hard-drive which seems to be working perfectly when connected to any other computer.
Any other thoughts?

HT4623 Software updates is not showing in my settings?

My settings does not show the software update tab and I need tp get latest updates. How do I do this?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

Software Update issues

I recently did a software update. I am now having issues opening Safari that I NEVER had before. My home page used to pop up immediately, and now it tells me I am not connected to the network. I have checked all of my Wi-Fi connections and they are fine. Has this happened to anyone else?

Down load another browswer such as Firefox and see if the same situation occurs.
If you are using Airport, then try a hard wire connection (Ethernet).
Go to another location that has Internet service and try it there (Starbucks, local Library, friends house).
Ciao.

Software Update Issue-After Leopard Installation

I installed Leopard yesterday and ran the first software update; everything worked OK; the first software updated included three updates: Remote Desktop Client update; iDVD update and Garageband update.
Today I tried to run another update and had this issue: while the Software Update is displaying a message saying "New software is available for your computer" there is nothing listed below and the install button is disabled! Then I went to the Software Update Preference and saw a message there saying Last Attempt Failed; error occurred while checking
Does anyone have the same issue while trying a new software update after Leopard installation?
I do understand there is another new update issued yesterday by Apple regarding login key
Grateful for any insight re this problem

Hi. I had the same problem after doing an erase and install of Leopard yesterday. When I go into Terminal (actually iTerm) and type "softwareupdate -l" (to list all updates), I see:
XML parser error:
Encountered unexpected EOF
Old-style plist parser error:
Malformed data byte group at line 1; invalid hex
This appears to be a problem with com.apple.SoftwareUpdate.plist, the property list for Software Update, but I'm not sure. If I type "find ~/Library/ -name '*plist' -exec plutil {} \;" to check all the plists, however, the Software Update plist checks out as OK. Furthermore, deleting that property list and rebooting to force the OS to create a new plist does not fix the problem. Weird. Now, if I type "sudo softwareupdate -i -a" to install all updates (change "-a" to "-r" to only install recommended updates), it works fine. I still get that same error when I try to run Software Update normally afterwards, but if I go to the preferences, all of the updates are listed under Installed Updates. So, I can get the OS to update automatically, but only through the Terminal. This is very weird, and I hope someone can shed more light on this situation.
Message was edited by: timocrates

Nokia Astound C7 OVI Software Update Issues....?

My husband and I both got the Nokia Astound C7, we both r having issues updating the OVI store software on the device itself and from the PC...is anyone else having the same issue? We really like this phone and would really like to get the full use of it's capabilities, but can not b/c the OVI software doesn't "Update" on r phones...hope we get help w/this as soon as possible!
Thanx!

LoversRock2000 wrote:
When we go to Help&Sttgs to "Software Update", we're able to update the "Swpye" feature, not the "OVI Store" which it says "Optional"
That's a good sign, you should be able to update by selecting it. Try, hope this time it gets installed, do post if you get any errors with the installation.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Nokia c3-00 software update issue

hello nokia,
i got issue when i went to update my 4days new phone from settings,phone,phone updates.... I am connected to wifi network and got internet but checking for new update it showing me that there are no new sw updates (8.70 is the newest which my phone have 8.63 now) . I dont have pc from 1month and dont know when i'll have it and i ask you for little help. Can someone download and send me the update for my phone to download them directly from my nokia ? I can update my phones when i am into my country (Bulgaria) but now i work in island Cyprus and here there is no nokia shop or updates .. Why? Please people help me to make my s40 with these updates s60 , just send me that update to my email address: [email protected]

First of all it is not possible in any authorised way to get software update in any way other than Nokia Suite or FOTA(update directly by phone). So one can't send it to you via mail. Secondly if u find a way & do it, the warrantly will go void. Also pls note that the firmware updates are released as per region, product code & network locked/unlocked status. So it is possible that the release isn't available for ur product code.
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

HT4623 Software Update issues

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