HT4623 "Software update" (words)don't appear when I press settings/general.should appear below "about"on my iPad 2 version4.3.5(8l.1) tenable me to update to ios6 any help appreciated

In "settings/general" the words SOFTWARE UPDATE don,t appear below ABOUT or anywhere under GENERAL to enable me to update to ios6 . Any help appreciated.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

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TS3048 Apple wireless keyboard spacebar glitching out. Every time I press the spacebar it causes me to exit the dialog box or it takes me to another another desktop window! Frustrating. any help appreciated.

Please read title

Hello PBnanas,
I would be concerned too if the spacebar was not responding correctly. I found an article that can assist with troubleshooting issues with keys not responding correctly.
I recommend following the steps under the section titled, "Some keys don't work as expected" in the following article to isolate and troubleshoot the issue you described:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

I tried to upload i.o.s 6.0 to my i phone 4 but it said i need to connect to i tunes.....when i do it keeps on saying i tunes could not contact the software update??? help!

tried to upload i.o.s 6.0 to my i phone 4 but it said i need to connect to i tunes.....when i do it keeps on saying i tunes could not contact the software update??? help!

Ouch! If it didn't break you are very lucky.
Follow the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the iPod in iTunes and choose "restore from backup".
If you still can't get it to work, you have done all you can and only Apple will be able to help.

HT4623 I have the original iPad and I don't have an option in Settings, General for Software Upates. The App Store only has a Spanish version. Does anyone know how I can update to iOS 5?

I have the original iPad and I don't have an option in Settings, General for Software Upates. The App Store only has a Spanish version. Does anyone know how I can update to iOS 5?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

TS3938 Hi, I have a sign being advised Power PC Applications no longer supported when I try to go into Microsoft Word, Excel, Entourage & MSN Messenger, hoe do I resolve this? Any help appreciated.

Hi, I have a sign being advised Power PC Applications no longer supported when I try to go into Microsoft Word, Excel, Entourage & MSN Messenger, hoe do I resolve this? Any help appreciated Sorry, this is for a Mac Air

Most versions of Office 2008 use an Universal installer. A few have one which is PowerPC-only.
In any case, Mac OS X Server 10.6 can be run in emulation, and Rosetta applications can be run in it. Saying that PowerPC-only applications won't run in Mac OS X 10.7 is correct. Saying that they won't run on a Mac which shipped with Mac OS X 10.7 is not.
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HT4623 hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphon

hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???

Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

I'm on Windows 7. Why won't Adobe download my file converted from pdf to Word .doc or .docx? Error message comes up saying file failed to download due to configuration error but I don't know how to correct this. Any help appreciated!

What can I do to get Adobe to download a pdf file it has converted into a doc or docx file? Any help appreciated!

Hi Ebbelby,
You're welcome!
Happy to help
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HT4623 i updated my ipad 2 with ios 702 today and it has crashed only showing me a black screen with the itunes logo and a charging cable diagram on it. wont turn on at all, any help appreciated?

I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?

iPad is in Recovery mode.
Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start.

Itune has the latest software but songs don't open when i double-click

itune has the latest software but songs don't open when i double-click

Hi herbertfromhooge mierde,
It sounds like you are having an issue with playing software in iTunes for Windows. I have an article for you here that will help you address this issue:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
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HT4623 trying to 4.2.1 to 4.2.3 but I dont see software update. Can anyone help?

trying to 4.2.1 to 4.2.3 but when I go to settings, general, I dont see software update. Can anyone help?

There is no 4.2.3 and over-the-air updating was introduced with iOS 5.0.
You will need to connect your iPhone to the computer you sync with. When iTunes opens click on the name of your iPhone under DEVICES on the far left frame. Move to the Summary tab to the right and click on the Update button.

Trying to update my hotmail password, and I get "Modifying Endpoint Failed" message. any help appreciated.

trying to update my hotmail password, and I get "Modifying Endpoint Failed" message. any help appreciated.

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Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app. Only thing that shows on iP screen is music library. Home Sharing is on. Any help appreciated.

Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app as I used to do before the update. Only thing that shows on iPhone screen is music library. Home Sharing is on. Any help appreciated. Sorry if this is not exactly the right place to post this!

One clue: I have found a reliable way to solve the problem when it happens.
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When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
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When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!

When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!

Hey there Dan256162,
I understand that you are receiving a specific error code when attempting to connect to the iTunes Store, error 0x80090318. I have an article for you that references this code and links you to another article for troubleshooting to address this issue. Here is the article that references the error code:
iTunes: Possible iTunes Store errors - Apple Support
http://support.apple.com/en-us/HT203174
And here is the linked troubleshooting article that will help you resolve the issue:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
http://support.apple.com/en-us/TS4123
Take care, and thanks for visiting the Apple Support Communities.
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HT4623 "Software update" (words)don't appear when I press settings/general.should appear below "about"on my iPad 2 version4.3.5(8l.1) tenable me to update to ios6 any help appreciated

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