HT4623 The problem with my iPod touch is that it can't update the information in software update ! No matter how many times I try it keeps tell me that my iOS , that is. 6.3 , is up to date and there are no other updates available ! Do what do I do ?
The thing is that my iPod just can't update to know that ios7 is available
Welcome to Apple Support Communities
iOS 7 is compatible with the 5th generation iPod touch, and any older iPod isn't supported. As iOS 7 doesn't show up as an update, your device isn't supported
Similar Messages
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I have opened the plugin scanning page many times before, and have done some updating of plugins recently, but yesterday I couldn't bring up the scan, I keep getting "Plugin Finding Service Error", which says to "try again later". I believe what I updated most recently was Flash (I think). No matter how many times I push the "try again", or shut down Firefox and the webpage, I still get the error, and get nowhere!
This problem has been occurring for the past two months. I have updated Firefox to version 3.6.16...including Flash Player to version 10.2.153.1 as instructed. I am able to click on the "Add-ons" tab and "find updates" for "Get Add-ons" and "Extensions." However, the "find updates" tab is not working for "Plugins."
I followed one of your suggestions in your "troubleshooting plugins" topic (disabling the plugins...then enabling them after a check). That didn't work either. In fact, a message box would appear saying that Firefox has "disabled Flash" instead, which of course it did not, since I was able to confirm that the Flash Player update version was still intact. Unfortunately, it appears that updating the Flash Player through Firefox is not a standalone operation. Apparently it will not work properly unless a separate update is subsequently processed through Internet Explorer as well. -
helloo my name is jafthel i have problems with my ipod touch 4g. if you can help me how i can fix it or solution i will be very happy. the problem is: when i push some aplication my ipod is very slow i after 3 minutes it goback to the home screen.
Next try the remaining items of:
Apps crashing
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
My itunes will not open no matter how many times i try! It says its due to a problem. what do i do?
My itunes will not open no matter how many times i try! It says its due to a problem. what do i do?
When you gte requests to locate iTunes.msi like this, the Microsoft Installer Cleanup utility usually fixes it.
Here is a method for removal, clean up and reinstall of iTunes.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
=== -
hey guys I think a trojan was somehow let loose on my computer... And I think it's living in my email because no matter how many times I try to quit Mail, it won't quit. How do I kill this trojan?
Linc Davis has indicated how to Force Quit out of any application that is frozen.
For your Mail issue, try the following:
- Go to Software Update to apply the new update for Mail. Not sure, but there may be bug fixes in the new version.
- Go to Disk Utility (In Applications, Utilities) and run a Permissions Repair. Then do a restart of your computer. -
I have a song that will not download no matter how many times I retry it. How do I get it to Download on my Iphone? I have purchased the song but it is stuck in the download catagory.
You preferences not saved,
*http://kb.mozillazine.org/Preferences_not_saved
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
Profile Backup and Restore
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
When I play a song on my iPod it immediately skips a song and sometimes doesn't play any song at all
- Try a reset. It cvures many ills.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync and then resync the music
- Restore from backup
- Restore to factory defaults/new iPod. -
If it help before this one I had an iopd touch gen 2
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
No matter what I do, I cannot upgrade firefox, and as a result, almost every site I go on that no longer supports my browser keeps telling me to upgrade, and I keep getting back unwanted viruses. Each time I try to reinstall or upgrade firefox, all it does continuously is reinstall the old version I had previously.
== This happened ==
Every time Firefox opened
== Firefox Upgraded Their BrowsersYour UserAgent string in Firefox is messed up by another program that you installed, and those websites don't know you are running Firefox 3.6.3 (which is what you do have installed).
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''general.useragent.'''
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
Then restart Firefox -
Help. Can somebody explain why I'm not Getting the verification email sent to my email address? The detail are correct and
No matter now many attempts I have and which days i try its just not working. Getting frustrated as I can't download anything!It is one of two things...
You MIGHT have another appleID that has the email address you are trying to verify already as its own verified email address. You can figure this out by using the find my appleID link from the appleid.apple.com page. OR...it just isn't working and you'll have to call AppleCare, get a senior advisor who can force a verification email to be sent to you. Tomorrow morning. -
Can any one help? I have tried several times to import a particular cd onto i-tunes, but each time it will only load the first 9 seconds of each track.
If it was a recent purchase you could take it back to the store and return it as "not fit for purpose", then buy a digital version. If it is too late for that I suppose you could try contacting the record company but I doubt they care at this point since they have the money. Can't really go into any possible workarounds without breaching the TOU.
tt2 -
When i go to System Preferences and choose Desktop & Screensaver the system locks up and will not show any options. All i get is the circle of color and have to do a force quit. Any suggestions?
First follow the instructions in this support article.
If an iPhoto or Aperture library is the source of your desktop pictures, it may need to be rebuilt, or you may need to update the application to the latest version.
Otherwise, continue as below.
Back up all data.
In the Finder, hold down the option key and select
Go ▹ Library
from the menu bar. From the Library folder, delete the following item, if it exists:
Caches/com.apple.systempreferences
and move the following items to the Desktop, if they exist:
Application Support/Dock/desktoppicture.db
Preferences/com.apple.desktop.plist
Launch System Preferences and test. If you still have the issue, put the items you moved to the Desktop back where they came from and post again. Otherwise, delete the items. -
so i downloaded ios7, waited, and everything seems fine and dandy. except for the fact that i cant access the control panel. i tried swiping for hours, i googled solutions, tried figuring it out myself, but nothing is working. my orientation screen is locked. if that matters? so can someone please tell me what i should do? thank you!
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
IPod won't restore no matter how many times I try...
After a fall, my iPod has been showing the message telling me to restore it using iTunes. I did so, but every time it restores the same message just pops up again and it repeats...so even though it says it restored factory settings, immediately I get a message saying iTunes is detecting an iPod in recovery mode that needs to be restored. None of the R's have worked. I've tried reformatting it, and it said it didn't format properly.
I will be bringing it to a friend's tomorrow who has a mac to see if I can restore it there, but other than that is there anything else I can do?? I leave on Wednesday for Scotland so I NEED to get this fixed ASAP!You are caught in a Restore loop, probably due to a drive conflict with another device connected to your computer on the USB chain. Connect your iPod to a rear port on your computer, your keyboard and your mouse and disconnect all other USB devices including scanners, printers, modems, external hard drives, thumb drives etc. and disconnect from any network you might be on. Then change the drive letter to something much higher, like M or P or Z.
If you format your iPod on the Mac, you'll have to Restore it on your PC for it to work.
http://docs.info.apple.com/article.html?artnum=93499 -
Has anyone had any success with live chat? I have NEVER been able to reach anyone. I complained to the FCC and an executive at Verizon contacted me I asked what options they had for me to contact anyone at Verizon (after trying to call them repeatedly and being put on hold and then disconnected repeatedly). I said "I have never been able to reach anyone by live chat"-- her response was that is the very first time she has ever heard that-and that live chat is ALWAYS available." I told her to try to reach her own customer service a few times and then she might know how it really works. So I am curious- is it just me? Has anyone been able to get through on live chat, and if so were they helpful?
How unfortunate! I love the online chat! Just used it on the 1st of October to inquire about the new data tier pricing. So much easier than waiting on the phone or in line at the Verizon store.
Perhaps you need a faster internet connection or an update to Java on your computer.
Hope my responding helps you figure it out!
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