HT4623 The software update option from my general menu is missing, how to get it back.

Software update option is missing from the general settings

Settings>General>Software Update is only available in IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972

Similar Messages

  • HT4623 I do not have the "Software Update" option on my "General Page" - How do I update my phone?

    I do not have a "Software Update" option on my "General Page" - How do I update my phone?

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • HT4623 The software update option is not available under my general tab...now what

    The software update option is not available under my general tab...now what

    The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • HT4623 the "software update" option is not visible in my general settings

    Hi-I am trying to update the software of my iphone 4 (which I have never done) and the "software update" option is not visible in my general settings. Any suggestions??

    The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • I lost the key that has the bookmarks, tools, options, history tabs and don't know how to get it back

    I don't know how to get the toolbar that went across the top of the page that gave me the options of tools, options, history, etc.

    * In Firefox 3.6 versions on Windows and Firefox 4 on Windows and Linux it's possible to hide the "Menu Bar" via "View > Toolbars" or via the right-click context menu of a toolbar.
    * Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
    * Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
    See also:
    * [[Menu bar is missing]]
    * http://kb.mozillazine.org/Toolbar_customization

  • HT4623 The software update option is not on my phone.  It just goes from "about" to "usage".  I have an iPhone 3G.  Every time I try to update it on iTunes, nothing changes.  I have version 4.2.1, no matter what I do.  Any suggestions?

    I have an iPhone 3G, and cannot update my iOS.  In the General tab, "Upadate Software" is not even there.  It just goes from "About" to "Usage".  When I try to update on iTunes, it always remains the same.  iOS 4.2.1.  Any suggestions?  (My PC uses Windows XP).   Also, my WiFi has completely quit working.  Works fine on the other iPhones in the house, as well as the XBox 360, so I am sure it's my phone.  I tried everything I could think of, including restoring the iphone to factory settings & then updating, but no luck.  Thank you! for any help you can give!  I plan to get an iPhone 5, but wasn't ready to do it quite yet.  Hopefully my phone can be rescued until I'm ready.

    That is the highest you will be able to go with 3g. You need 3gs or 4 to go any higher (multi processors and more memory needed).  Version 4.2.1 marks the end of your updates for that device.

  • HT4623 What if it doesn't have the software update option in my general settings menu?

    I can't update my software to the new iOS because there is no option to update software in the menu on my iPod touch

    To update
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 3.1.3
    A 2G to 4.2.1. Requires iTunes version 10.X
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later
    Identifying iPod models

  • HT4623 I have an iPad2 w/ wi-fi, 16gb.  I would like to update my software version from 4.3.5 to a later version; however, when I go to settings, general, the "software update" option does not appear???

    I have an iPad 2 w/wi-fi, 16 GB.  I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???

    Judi126 wrote:
    ... "Software Update" option is not there???
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 hi... can someone please help me.. i want to download the latest ios, but do not have the software update option in the general settings....

    hi... can someone please help me.. i want to download the latest ios, but do not have the software update option in the general settings....

    Connect it to iTunes on a computer and update it from there.
    (73609)

  • HT4623 I want to update my iOS software from version 4 to the latest available version, but I cannot find the software update tab in Settings- General. Pls help.

    I want to update my iOS software from version 4 to the latest available version, but I cannot find the software update tab in Settings->General. Pls help.

    http://support.apple.com/kb/ht4623
    Sometimes older devices must be plugged into iTunes to update.
     Jackson

  • HT4623 On my general settings page, I do not have the software update option.  Why and how can I do a software update?

    On my general settings page, I do not have the software update option.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 I don't have the option to do software updates on my Settings/General menu.

    I don't have the option to do software updates on my Settings/General menu.  How do I get updates?
    GM

    This option was added to the iOS with version 5. If you have an earlier version of the iOS on your phone you need to start iTunes on the computer you normally sync with and connect your phone to the computer. Select your phone in iTunes and select Summary in the row of tabs presented. Scroll down under Summary to find Check for Updates.

  • HT4623 I do not have the software update option on my iPad 2 is it possible to update from version 4.3.3 to iOS.5.1

    I do not have the "software update" option on my iPad version 4.3.3 - is it possible to update to iOS.5.1

    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 I'm trying to update my ipod iOS...when it says to go into "Settings/General/Software Update", I don't have a "Software Update" option in my General category.  Is there somewhere else I need to look in order to get iOS updates?

    I'm trying to update my ipod iOS...when it says to go into "Settings/General/Software Update", I don't have a "Software Update" option in my General category.  Is there somewhere else I need to look in order to get iOS updates?

    Updating from the ipod itself is a feature of ios 5 or later.
    You would need to update as always.  Turn on computer, open itunes, connect ipod.
    The first gen ipod will only go to 3.1.3

  • HT4623 I do not have the software update option to update my iPad to ios5, is there any other way to update?

    I can not seem to update my iPad. To use certain apps I need ios5, however I do not have the software update option to do so. Is it possible to update my iPad any other way?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

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