HT4623 The software update option is not available under my general tab...now what
The software update option is not available under my general tab...now what
The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
Similar Messages
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HT4623 the "software update" option is not visible in my general settings
Hi-I am trying to update the software of my iphone 4 (which I have never done) and the "software update" option is not visible in my general settings. Any suggestions??
The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
The "Software Update" feature is not available in my Ipod 2nd Generation unit while the upgrade option in iTunes keeps on hanging while downloading the upgrade iOS (time out error). So, please tell me how I can upgrade the iOS.
The Settings>General>Software Update comes with iOS 5. The 2G can only go to iOS 4.2.1
Try disabling the computer's security software during the download and update. -
HT4623 When I click into general, the software update option is not available?
I want to update my software on my iPod touch but when I click into Settings, then General, there is no Software Update option. How do I fix this?
Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT4972 -
I have an iPhone 3G, and cannot update my iOS. In the General tab, "Upadate Software" is not even there. It just goes from "About" to "Usage". When I try to update on iTunes, it always remains the same. iOS 4.2.1. Any suggestions? (My PC uses Windows XP). Also, my WiFi has completely quit working. Works fine on the other iPhones in the house, as well as the XBox 360, so I am sure it's my phone. I tried everything I could think of, including restoring the iphone to factory settings & then updating, but no luck. Thank you! for any help you can give! I plan to get an iPhone 5, but wasn't ready to do it quite yet. Hopefully my phone can be rescued until I'm ready.
That is the highest you will be able to go with 3g. You need 3gs or 4 to go any higher (multi processors and more memory needed). Version 4.2.1 marks the end of your updates for that device.
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I have an iPad 2 w/wi-fi, 16 GB. I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???
Judi126 wrote:
... "Software Update" option is not there???
That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
HT4623 What happens if the Software Update option is not there in the General Settings?
When downloading Apps on to my iPad it tells me that I require iOS 5 or higher, and yet there is no facility I can find to upgrade the iOS.
There should be Software update option in General Settings but there isn't, and there doesn't appear to be a download facility in iTunes either.
Rather confused?
Any help would be goodUpdate to IOS 5 or higher
http://support.apple.com/kb/HT4972 -
HT4623 The software update option from my general menu is missing, how to get it back.
Software update option is missing from the general settings
Settings>General>Software Update is only available in IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972 -
how do i update the software on an iphone 3gs when the software update option is not in the settings on the phone?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
HT4623 Software update option is not in my i pod settings
Software update option is not available on my I pod
That is only a feature of iOS 5 or later...
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
I can not seem to update my iPad. To use certain apps I need ios5, however I do not have the software update option to do so. Is it possible to update my iPad any other way?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
How can I update iOS 4.2.1 to the latest iOS if "software update" option is not showing on the page "General"? On my Iphone, it only show "About" and "Usage" . Please help.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation. If you are trying to upgrade to iOS 5 or higher, then you will have to connect your device to your computer and open iTunes in order to upgrade.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
On my general settings page, I do not have the software update option.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
HT4623 Why does my iPhone 4 not have the Software update option when I go into the settings?
Why does my iphone 4 not have the Software update option when I go into my settings to get updates?
That was made available in iOS 5. To update, you may need to connect to iTunes
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HT4623 my phone does not have the software update option
my ipone 4 does not have the software update option?
Do the following:
Open the App Store app on your phone and update all your apps so the will work with the new iOS.
Connect your phone to your computer and open iTunes. If prompted that there is an update available, decline.
Sync with iTunes to create a new backup and transfer any purchases from your phone to your iTunes library.
Import your photos to your computer for safekeeping as explained here: http://support.apple.com/kb/HT4083.
Go back to iTunes, click on the name of your phone on the left side, go to the Summary tab to the right and click on Check for Update (or Update).
This will download iOS to your computer (which may take a while), then install the update on your phone. Pay attention to the progress information in iTunes on the top of the screen, and any information that appears on your phone during this process to be sure you don't disconnect your phone prematurely.
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