HT4623 tried to update software...phone shows "usb connect to itunes" did that. nothing happening
Tried to update software on iphone..phone displays " connect usb to itunes" did that, nothing happening?? Still showing the usb to itunes
Connect to iTunes and restore the device.
It may be necessary to place the device in DFU mode (google it).
Similar Messages
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I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone, please help!!
You generally get that error code on a jailbroken phone ?
If it is Jailbroken then I am afraid you will get no help here. -
Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?
So yu tried all of this:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you had then time for an appointment at ther Genius Bar of an Apple store. -
hello i am trying to update my phone . i am connecting it to itunes but it is giving error 3194 . can you help me resolve this problem please.
Hi ali hakim,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
This occurs when iTunes is unable to communicate with the update-and-restore server (gs.apple.com). This is most likely because it is being blocked, redirected, or interrupted by security software, hosts-file entries, or other third-party software.
Cheers,
- Judy -
Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?
Resolve iOS update and restore errors
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im trying to update my phone, but when i go into settings, then general, there is no update option?, why?, please help
Then you will need to update to iOS 5.1.1 as outlined above. A word of caution before updating: be sure to import all your photos to your computer and back up your contacts (by syncing with a supported program such as Outlook, to an online service such as Google, or using an app like My Contacts Backup). Failure to do so risks losing your data.
Syncing an iPhone 4 requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download)
You will first need to meet these system requirements in order to sync (and update) your phone. -
HT4623 tried to update my phone and now asking to connect to itunes
i have tried to update my phone to ios6 it is asking me to connect to itubes and now asks me to restore my phone to factory settings
Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
tried to update ipod and came back 3hrs later and there is nothing on my ipod. all apps and music etc are gone and computer doesn't recognize my ipod and need to recover. Please help!!
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I was updating IOS 6.1.3, my iPod touch 5th generation crashed and it showed The image: USB connecting to iTunes LOGO. I waited along time but nothing happeded. Is it in recovery mode or something? I don't know. Please help. Even I plugged in my USB to my pc it doesn't work! It shows nothing but in my iPod touch it shows the USB connecting to ITUNES.
Hello Luke Lukas,
Thanks for using Apple Support Communities.
Stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best of luck,
Mario -
my ipod touch is not getting recognised after the update in my itunes library. i have updated my library as well. but it shows the connect to itunes sign on my ipod.
If it happened after updating iTunes on the computer see:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If after updating the iOS on your iPod:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My TV shows USB connect to iTune icon on my television
When I connect my Apple TV to my TV it shows the connect tp iTune icon on the screan. I've try to restart the device but some message coming up.
Can sombody help!!The Apple TV is in Recovery Mode. You will need to restore the device with iTunes.
ATV 1 http://support.apple.com/kb/HT3199
ATV 2 and 3 http://support.apple.com/kb/HT4367 -
HT4623 after the upgrade my phone keeps reading connect to itunes how do i finnish the set up?
after the upgrade my phone keeps reading' connect to itunes' how do i finnish the set up?
Start iTunes on the computer you normally sync with and connect your phone.
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I cannot connect to my apple ID with my Ipad, it was show "cannot connect to Itunes store" What happen? Please help me
HI there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
I tried updating software and now my phone shows usb cable and itunes
phone cannpot switch on, it is displaying usb cable and itunes message
you may have to do these steps a few times http://support.apple.com/kb/HT1808
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Tried to update my iphone 4 and got an error message. Now I can't update my phone or even restore it!!
Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden
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