HT4623 Troubleshooting the App Store. I show updates but screen is blank

I need help troubleshooting the App Store. I show that I have 8 updates, but my screen is blank

Fix: At least for me. I tried everything suggested and no luck. I then used four fingers and swiped up to reveal the icon bar or whatever you call it. I then long pressed on any of the icons until the negative sign shows up and I then pressed the negative sign on each and every icon until there were none left. I then pushed the physical button so I was on the main screen again and tried the app store again and selected the updates tab. They then all finally loaded. Click like if this works for you.

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My ipod touch 4th gen when i tried to update my apps at the app store i touched updates but nothing shows up so i can't update my apps what should i do pls help me.

help me my apps won't update when i opened the app store and tap updates nothing shows up i can't update my apps.

The backup that iTunes makes does not include synced media like apps and music. Se the following for what it does contain.
iTunes: About iOS backups
http://support.apple.com/kb/HT4946You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Why does my password for the app store work for updates but not for new purchases

Very frustrated. I've been trying to download Evernote for days now and it keeps telling me my password is incorrect. I use the same password to update apps on my phone and it works fine.
Using the 4S
Any ideas why?
Thanks
Michael

Solved. Talked to support and went into settings/store and signed out. Powered down and restarted and logged back in through settings/store and the app store then recognized my password.

I updated iPhoto but the app store still shows that red 1, how can I remove it?

I updated iPhoto but the app store still shows that red 1, how can I remove it? I can't right click, i cant do anything to get rid of it.

Nope that's not it, I always use that particular ID, but the @me.com portion of the Apple ID is missing when trying to download from the App Store on the Phone.
It is grayed out inside the App Store app so I can't change it there and I already changed it in the settings.
The entire Apple ID is fine in the Settings so I don't get why the App Store ID is different and missing information.

App Store icon shows updates available, but all apps up to date

Just bought Iphone 5c, second day, App store icon shows updates available, but PC, store and other Iphones show none. Tried resetting, updates to ios 8.02, synching, going through each app individually to see if there is an update, no luck.
Wnen I reset, the icon shows a badge with 7 updates available. I opened App Store, bottom right (update icon) showed the same. Tapped it, the update screen appears (as normal), and the 7 on the update icon disappeared, screen says UPDATES All apps are up to date. However, on the home screen, the App store badge still shows 7 updates.
Anyone else having the same prob? What is the fix?

Tried that, tries a soft reset, and a hard reset, no luck. Funny thing is, my other iphones and IPad work fine, its just the Iphone 5.

App Store keeps showing update for program that has been uninstalled

The App Store keeps showing an update available for Virus Barrier Express even after I have removed it completely from my system. Going into the Purchased list shows it is not installed. When the application was installed it always said there was an update. No matter how many times you clicked Update and allowed it to download and install the update, the App Store still showed the update needed to be installed.
On another machine it constantly shows an update for one of the installed applications but clicking the update button doesn't clear the update once it's been downloaded and installed.
Deleting the App Store preference hasn't resolved the issue. Enabling the debug menu and using the Reset Applications option has not either.

I found out what was causing my problem (can't re-install an app that I deleted and which was purchased from the App Store). The app I was trying to re-install under Lion was Apple's Compressor v4 which is only available through the Mac App Store. However, even though I was booting from my one-and-only copy of Lion the Mac App Store was apparently getting confused by an old copy of Compressor v3.5 that was installed on another boot disk that I maintain for Snow Leopard. I'm running on a quad-disk Mac Pro so all four disks mount whenever I start the system. In any case, all I had to do was unmount the other disks and the Mac App Store then allowed me to install Compressor v4 on my Lion system.
The reason I was able to pinpoint this solution is that I wanted to run another Mac App Store app (Find Any File) and even though the Store said it was "Installed" I couldn't find the application in either the Lion Application folder or within LaunchPad. I then realized that the App Store was referencing the copy of that app that was stored on my Snow Leopard disk and unmounting that disk finally allowed me to install both Compressor v4 and Find Any File on my actual/current boot disk (i.e. Lion).
Now, the odd thing about this problem is that Compressor v4 wasn't installed on any of my disks, it was the older version of Compressor (v3.5.3) that apparently was preventing me from installing the new version 4 on my Lion system. In fact, Compressor v3.5.3 crashes immediately under Lion so that version of the app isn't even usable when I'm running Lion.
So, if you're having a problem with installation or app removal or updates from the Mac App Store try dismounting any other disks which you might have attached to your Mac and see it that solves your problem. If it does solve the problem then you can almost be assured that the cause of your difficulty is some file that is present on one of your other disks (i.e. app may not even be on your current boot disk).

Using the App Store, it shows that there are two upgrades. When itap upgrades, nothing comes up.

Using the App Store, it shows that there are two upgrades. When itap upgrades, nothing comes up.

I'm sorry that you ran into trouble with syncing fonts to your Creative Cloud application. Please try these troubleshooting steps:
http://help.typekit.com/customer/portal/articles/1649149
If that doesn't help, send the log files mentioned in that page to [email protected] and we will look into it further. Thank you,
-- liz

Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated. How do I get rid of the list after they've been updated? In the previous version I did not have an annoying permanent list.

Updated my iPhone 5 to ios7, in the App store after installing updates I now have a never ending list of the Apps I've updated. How do I get rid of the list after they've been updated? In the previous version I did not have an annoying permanent list.

iOS 7 allows you to have your apps update automatically. Therefore, the list of what has been updated stays so that you can see what was updated, when and what the release notes say. It has been suggested that they list has a limit, much like Recents. Currently, there is no way for the user to delete the entries manually. Just try not to look at them.

I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas

I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas

You stated; " I have been successful with My Power Mac "
A Power Mac is incapable of being upgraded to Mavericks. It is a PPC Mac which can only run versions of OS X up to 10.5.8 and no higher. Any version of OS X higher that 10.5.8 requires an Intel processor to run.
Does the iMac meet the hardware requirements for Mavericks?
Allan

The app store will not update my apps.

The app store will not update my apps. I keep clicking update all but it just spins for hours. I have restarted the computer and the store multiple times but it just hangs on updates. Suggestions?

De nada amigo.
Thank You for extending the courtesy of awarding points to comments that are helpful or provide answers in the Apple Support Communities, as this is not mandatory, but it is much appreciated!

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob

How/where can i download iwork in its entirety the app store talks about iwork but i cant locate it

How/where can i download iwork in its entirety the app store talks about iwork but i cant locate it

iWork is Pages, Numbers and Keynote.
Buy all three from the M.A.S. and it is all yours, cheaper and installable on all Macs that share the same Apple I.D.. However I have heard, but can't confirm, that that doesn't quite have everything the DVD version had.
Peter

I don't know where to put this, but I know that Apps from the App Store can be redownloaded, but I can't see where to do that.

I don't know if this is the right place for this question. I know that Apps from the App Store can be redownloaded, but I can't figure out how to do this.

The FAQ is correct, but as long as the MAS thinks that the app is on your Mac it has no reason to allow an install.
Try this;
Trash the following folders and files; (~ is your Home folder)
     ~/Library/Caches/com.apple.appstore
     ~/Library/Caches/com.apple.storeagent
     ~/Library/Cookies/com.apple.appstore.plist
     ~/Library/Preferences/com.apple.appstore.plist
     ~/Library/Preferences/com.apple.storeagent.plist
Restart.

HT1146 Just bought 2 apps on the app store "bardbarian" and "Slayin", but now when i look at the history of what i bought it says i owe them ca 2dollars!!! help?!?!?!

like the title say:
Just bought 2 apps on the app store "bardbarian" and "Slayin", but now when i look at the history of what i bought it says i owe them ca 2dollars!!! help?!?!?!

Untill the movie studios agree to allow past downloads of movies outside of the US, you aill always have to have a copy of purchased movies on your computer. If not, you will have to buy them again if you delete them.

I need to reset my Apple ID on my ipad. My internet provider was bought by another company, so my user name changed. So now, when I go into itunes or the app store, I cannot update anything because it asks for my password, but not my apple id.

My internet provider changed, so my username changed. I need to be able to reset my appleid NOT my password. I can't find a way to do this. Here is a scenario. I want to go into the app store to update apps, so a box pops up asking for my password, but shows my appleid as the old name. I have reset the appleid on my mac and itunes at home and works there, but when I try to go into things on the ipad, it automatically comes up with a window asking for my password, but for my old id name. I went to the manage your id section, but it won't let me in because it wants the password to the old name. So I think I need to reregister the ipad with my new userid. Icloud, Itunes, app store, everything like that won't let me in because they still show the user id as the old name.

On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.

HT4623 Troubleshooting the App Store. I show updates but screen is blank

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