HT4623 Trying to do an IOS upgrade on my Ipad 2. It was running, then came up with an Itunes icon and is just sitting there. I'm not sure what I need to do to get my Ipad back

Trying to do an IOS upgrade on my IPAD 2. It was running then came up with an ITUNES icon and just sits there. How do I complete this upgrade and get my IPAD back??

It sounds like it's gone into recovery mode. How were you trying to update it, directly on it of via your computer's iTunes ? If directly on it then have you tried conencting it to your computer's iTunes ?

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HT4623 tried to update iphone with IOS 6.1.2 and my phone is frozen with the itunes icon and a pic of a usb cable, whast can i do?

tried updating my sons ipone w IOS 6.1.2 and phone froze with the itune icon and a pic of a usb cable, what can I do

what it mean to tell you is to connect the ios device to a computer running itunes
using an usb cable to restore the software so it will work once more

Tried to update iPhone 4 with iOS7, now it is frozen with an iTunes icon and the recharger icon. I can't get into anything. Restarting hasn't helped

I tried to update my iPhone 4 with the new Apple iOS7. Now my phone is locked with an iTunes icon and my recharger icon. I can't turn it on or get into anything. I can't even receive calls on my phone. HELP!

Same thing happend to my Girlfriend, you will have to connect to the computer and snyc with iTunes. Make sure you update your iTunes software. we had to click on "Restore iphone...". phone updated and she lost everything on phone , we then tried to get everything back and only thing we got was her apps . Good luck hope everything turns out better then us. .

Got the following message when trying to install Photoshop CC "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms." I use Windows Vista so not sure what I need to

Hi there
I got the following message when trying to install Photoshop CC, "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
I use Windows Vista so not sure what I need to do now! Any help would be much appreciated thanks.

Photoshop CC only runs on Windows 7 or Windows 8/8.1. Not Vista.
System requirements | Photoshop

When trying to download free song from radio station web page it makes me log in to redeem a code not sure what i need to do

I am trying to download a free song from a radio station web page. it redirects me to the itunes store but once there it wants me to log in to redeem a code which i don't have. Not sure what I need to do from here to fix this

In Safari, control-click the link and choose Download Linked File. Alternatively, click on the address bar when it's displaying the MP3's URL and press the Option and Return keys simultaneously.
(45532)

Hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone. HELP PLEASE!!

hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone and it may be damaged and cannot be activated. HELP PLEASE!!

Why on earth send a Worning phone for service sounds like cutting up a Heaththy PET to see how it looks on the inside

I just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?

i just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?

"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

I've downloaded itunes. downloaded the myView app. How do I get it to work? I've double clicked until I'm blue in the face, and it just sits there. Won't open or anything.

I've downloaded iTunes. I downloaded the myView app. I can't get it to work. It's in my library. I doubleclick on it and it
just sits there and doesn't respond. It is very very important that I get this app to work today!!! Help.

These are apps for the iphone/ipod/ipad.
They do not work on your computer.
You need to sync them to your iphone/ipod touch/ipad and use them from there.

HT3743 I bought a used iPhone 3 from eBay my husband tried to update it and all that comes up on the screen now is the imei and iccid numbers with iTunes icon and a USB have I bought a dud or what

I bought an iPhone 3 from eBay and when my husband tried to update it all that comes up on the screen is the imei and iccid numbers along with the iTunes icon and a USB. I can only use it for emergency calls as that is all that happens when I slide it on. Have I paid $250 for a dud phone or what can I do to fix it. Any help would be appreciated .

Sounds like your iPhone was hacked to unofficially unlock it. You can put it in Recovery mode, connect it to iTunes and Restore it in iTunes. Then you will need to call AppleCare, give them the model and serial numbers and find out which cell provider it is locked to. After you get that information contact that cell provider and see if you can get it officially unlocked.

My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.

HT4623 My iphone 5 seems to be stuck in the horizontal view when I'm in the message mode. In all other views I can turn the phone 90 degrees and horizontal to vertical works fine. Not sure what the problem is.

My iphone 5 seems to be stuck in the horizontal view when I'm in the message mode. In all other views I can turn the phone 90 degrees and horizontal to vertical works fine. Not sure what the problem is.

I found a solution!
Perhaps this is just temporary, but I have my display up and working again.
Although the symptoms are different were a bit different, the solution here worked:
http://apple.stackexchange.com/questions/120259/grey-screen-after-login-blue-scr een-of-death-from-cmdr
As I was able to connect to my HD via an external monitor, in the finder, I went to:
1. Macintosh HD --> System --> Library --> Extensions
2. From there I moved all of the files that started with ADM and ATI (19 in total for me) to a folder on my desktop. (You will need to enter your admin password for this)
3. Next was a restart.
4. Then my display started working again.
5. After that, I transferred the files back into my Extensions folder.
6. I then did another restart with my fingers crossed and breath held. It worked.
Also... During the last few days of trying to find a fix, I restored a Mavericks backup to my computer away from Yosemite.
I'm very sure this problem occurred when I put my MBP to sleep, disconnected the power in its sleep, while something was connected to a USB port and unplugging the USB device (for me an iPhone charger) while the MBP was closed.
I hope this helps the next person.

I have downloaded Firefox 6.. tried 7, and it will not connect once I attempt to open it initially. It comes up with blank boxes and notation states "waiting on firefox".. not sure what to do

I had an issue with firefox opening zygna games on facebook last week. I uninstalled firefox and reloaded it. Actually tried it last week a few times and today tried Firefox 7 and then Firefox 6, which i now have on computer. When it goes to open initially, the screens come up blank. There is a little popup that I believe asks if i should set firefox as main browser, however no dialogue in the box. The notation on my computer says "waiting for firefox" and it just sits there.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

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Welcome to the Apple community.
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HT4623 While uploading my I phone 5, I came to rescue e-mail step and I am stuck there I can not move forward even though I press the next button

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annestenvad wrote:
I'm not able to run a test myself, right? I'm definitely going back to the repair store tomorrow!
Wrong! Check out KB Article: Intel-based Macs: Using Apple Hardware Test
Personally, I would not be running no test. Apple has a 90 day warranty on all their repairs. Return your computer to the repair shop but this time.......
When it’s time to pick up your computer from the repair shop:
*** Before you leave the repair shop, make sure you have the repair tech(s) power the comp up and demonstrate that it is indeed working & repaired properly too your satisfaction.***

HT4623 Trying to do an IOS upgrade on my Ipad 2. It was running, then came up with an Itunes icon and is just sitting there. I'm not sure what I need to do to get my Ipad back

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