HT4623 trying to download ios 6 software update to my iphone 4s. While it is downloading it suddenly pauses and knocks me out of my wi-fi network. I then can't access the network in order to continue the download.
I have a iphone 4s.
I was trying to download ios 6 software update.
Put in a wifi network and plugged in before starting download.
Soon after I hit download it paused and said to choose wifi network before continuing.
It had knocked out my wifi connection.
When I turn the wifi back on and ask it to choose a network it can't find it anymore.
Meanwhile I can't get it to continue to download the ios 6 update.
Instead of trying to update OTA connect your phone to your computer with USB abd have the latest itunes open and do it that way. If it says you are not connected click cancel and see if the download continues. iOS 6.1.3 is now the latest so that is what you will be updating to
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I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
i have an 8GB ipod touch and suddenly I'm able to access only the "sent" mailbox of Mail and not the other mailboxes. I turned on and off. I connected it to MacBook but still I can't access the other mailboxes.
- Try resetting the iPod:
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How do I un-install iOS 6.0.1 Software Update from my iPhone 5? It is draining my battery life and has changed anything so it is unnecessary.
jshenice wrote:
How do I un-install iOS 6.0.1 Software Update from my iPhone 5?
You can't. -
HT4623 how to reverse ios 6 software update?
How to reverse ios 6 software update??
Apple does not support down grading ios, But google is your friend.
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I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.
Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario -
I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?
Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud. -
I'm trying to re-download a Acrobat XI Pro, which I had purchase 05/13/14 onto my computer, which was recently "cleaned' and had windows re-installed. When I go to my account to access the product, there is no record of any orders. My order number is AD012414282. Any suggestions?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
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Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
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FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
How can I update iOS 4.2.1 to the latest iOS if "software update" option is not showing on the page "General"? On my Iphone, it only show "About" and "Usage" . Please help.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation. If you are trying to upgrade to iOS 5 or higher, then you will have to connect your device to your computer and open iTunes in order to upgrade.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
My LG Optimus Zone is having software issues and I can't access the Recovery Menu for a Factory Reset. It was working fine until I went to activate it and update the PRL. It turns on, but Freezes on the LG Logo. it currently goes into the LG Download Mode, and When I restore with LG's Mobile Support Tool, It finishes, reboots, and stays at the boot Logo. I was wondering if I can possibly get a replacement phone? This is a little upsetting, as i was hoping to have it transfered from prepaid to postpaid service next month
Who is your Internet Service Provider...?
Do you have any computer which is able to go online wirelessly...?
Have you forwarded any ports on the router...?
Try to adjust the wireless settings on the router and check...
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
Under the Wireless tab,Change the SSIS(Network Name) to some unique name.Change the Channel Width to 20MHz only and Channel to 11,click on save settings.Under the Wireless Security subtab,Change the Security to WEP and type any ten digit number in key1 as the network security key,click on save settings..Under the Advanced Wireless Settings,Change the Beacon Interval to 75,Change the Fragmentation Threshold to 2304,Change the RTS Threshold to 2304 and Click on Save Settings...
Also,for the gaming system,check this link. -
I downloaded the new itunes, now I can't access the itunes store
I downloaded the new itunes, now I can't access the itunes store
Hello, Martolini.
Thank you for visiting Apple Support Communities.
The most common resolution for this issue would be to make sure Safari has been update. If the issue persists, try all of the steps referencing to Mac OS X in the two articles below.
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Networks will "connect" over Wifi, but DNS resolution is impossible and I can't access the internet.
My OSX 10.7.5 iMac (late 2011) will connect to my university's wireless network and thinks it's connected to the internet, but cannot resolve any DNS - and cannot actually access the internet on any browser or internet-utilising app. My university has 2 networks, a regular wifi one and an eduroam one. I have the same problem on both networks. My MacBook, running Snow Leopard, and my iPad (latest software) both connect to both networks just fine.
Because it's my university's network, i can't reset my router or anything like that. I'm in halls. I don't think it's a network issue, because all my other devices are fine.
I've searched high and low on these forums but haven't found anyone having exactly the same problem as me - I've heard of odd few minutes of people losing their connections in this manner, but my computer's been down now for hours and nothing. I've restarted it many times, even once in "Recovery Mode" and I'm getting nothing. I've followed instructions to flush my DNS cache, renew DHCP leases, I've tried manually inputting various DNSes I've found (eg the 8.8.8.8 and 8.8.4.4 google ones), none of which have worked.
Using terminal, I can't ping either an http:// domain, or an IP address. Both get "timed out" as a response. I can't access the internet on any browser (chrome, safari, firefox), my google mail notifier, Skype, or my twitter app. Or anything else.
I'm relatively computer literate, but I'm not particularly code-savvy, so I'd really appreciate it if I could get some step-by step help on here, bearing in mind what I've already tried. I'm really worried, because it all seems to have happened completely out of the blue. Last time I updated was some time a couple weeks ago; I update whenever my software update beeps at me.
Thanks.
link.Go step by step and test.
1.Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
Safari > Preferences > Extensions
3. Turn off proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply"
4. Uninstall anti-virus software, if any. -
Since downloading the IOS7 I can't access the internet via a wifi. I would like to remove it, is it possible? I have the ipad2
Sorry, no. Apple does not support downgrading.
Have you tried to go into your settings, reset, reset network settings? It'll erase your current network from your iPad and let you start over. -
Downloaded Mt Lion Yesterday and my Tool bar has disappeared. I can still access the individual tools but cannot see my header. I used 'help' and did what it suggested. slected 'hide tool bar' and then 'show toolbar'. I also restarted etc.
Good point BDAqua, the Escape key helps get me back to reality in Lion.
While I've only dabbled around a little in Lion since it's release (I upgraded a 10.6 Clone to Lion on one of my FireWire Drives) now I'm currently downloading Mountain Lion (to upgrade a Clone of that Lion Clone) so that now I can continue to move forward in madness.
P.S. Trust me, I'm not laughing.
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