HT4623 trying to sync my new iphone 5 with my i tunes but am told i need to update my itunes to allow me to do this , how do i go about this as i have logged on to itunes but dont know how to update to get new version , help please
how do i update my version of i tunes as i cannot sync my new i phone 5
At the top of this page click the iTunes Tab. You can update iTunes from there.
Similar Messages
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Hi, trying to sync/connect my iPhone 6 with my /mac, not charging or coming up in iTunes/iphoto..... Any suggestions??
Howdy Bdormedy,
The article linked below details a number of troubleshooting steps that can help get your Mac and your iPhone to work together.
If you don't see your connected device in iTunes for Mac
https://support.apple.com/en-us/HT203979
Regards,
Allen -
iPad stops responding, showing the Apple logo only,i tried to place into recovery mode and attempted to restore again but after downloading the software, it brings error in downloading s/w message.can anyone help please.Thanks
http://support.apple.com/kb/TS3694#error14
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
Problem trying to sync IPAD2 and IPhone 4 with windows XP Laptop
When I plug the Ipad into the USB on the laptop, Itunes starts and a sync process tries to start. It proceeds to step 2 of 7 and seems to stop its progress there.
I check the Windows task manager and I see that ITUNES.exe and AppleMobileDeviceService.exe are each using 50% of the processor resources. This continues and the SYNC never goes to step 3 of 7.
I read on line that others had a problem after the upgrade to the new Safari software. I uninstalled Safari and the problem continues.
The same thing happens when I try to SYNC my IPhone 4.
Any thoughts or help would be appreciated.
I am happy with the performance of the IPAD and the IPhone 4 as individual products but not with the interface options with my PC environment products.
These are new purchases and they are me first experience with Apple products. So far, I am not impressed.Hi there, we also have this problem, have had it for months now! have tried various 'fixes'advised by apple. the last error messege that came up was could not connect to itunes because of unknown error - (oxE8000065) help anybody!!! im jsut waiting for iphone 4 to arrive, i am wondering how thats going to go on, i have doupts! thanks for help D
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Synced 1 video now I want to delete it but dont know how
When I pull up the video I can view ok but want to delete it and do not get the trash can icon as if it were a still photo.
If this is a video you synced to your phone from your computer, try swiping right to left (or left to right) over the title of the video in the Videos app, then pressing Delete.
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I'm trying to sync a new iphone 5 with my older mac, but have spent 2 days waiting for system updates to be told the digital signature is damaged.
what can I do to fix, or upgrade this?Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download) -
When i tried to sync my new iPhone to Itunes, I accidentally clicked on sync with my ipod, instead of creating a new one. So now my iphone is the replica of my ipod, deleting my contacts and pictures etc. Is there a way to get it restored?
Only if a backup of the iPhone with all that data on it exists. If one does, restore the iPhone using that backup.
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When I tried to sync my 4G iphone factory unlocked to iTunes I got this message "An update to the carrier settings for your iPhone is available. Would you like to download it now?" Should I hit "Download and Update"? or "Learn More" ?
I have a factory unlocked iPhone 3GS (eg: purchased from Apple). I received the same message at some point and eventually (after reading a bit more) accepted "Download and Update". No problem. No apparent bad effects. It just seems to update things specific to the carrier (Bell Mobility in my case).
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Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.
How long has this been going on?
If more than 48 hours, then try a different computer. -
My new purchases will not sync into my playlist and get and will not show up on my iphone playlist of the same name, and I just tried to sync a new cd into my library and it is not showing up on my iphone.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I am trying to sync my new 5 but iTunes tells me i need to upgrade to 10.7. however when i click "search for updates" it says this computer is up to date?
Hello KYaple,
It sounds like there are permissions issues with iTunes. When you sync it may be trying to copy purchased items from your iPhone to your iTunes. Check out the article below to try and resolve it.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Windows 8.1, iOS 8.1.3, Itunes 12.1 64 bit, constantly get 'waiting for changes to apply' when trying to sync my new ipod touch. Downloaded latest version f itunes, and ipod software up to date. Really frustrated I can't sync my music! Please can someone help me
Im having huge issues after updating to 12.1 on Win 8.1 x64. Choppy playback and so on.
Try this since it helps in most situtation :
Remove itunes but keep library files. Then download it again and install it.
Also most likely you will have to restore ipod touch. I restored my iPhone 5 to remove waiting for changes to apply and Error 54.
my iPad air still isnt restored (cant do it now) and it sometimes does same like iPhone waiting for changes to apply. And gives error 54 but sync DOES GET COMPLETED.
Also may sound stupid but try to use USB 2.0 Ports. Not 3.0. I have troubles when using 3.0 -
How can I transfer photos from an IPhone 5 to an IPad 2 using a cable. I have tried using the lightning to firewire adapter with my current lead but this only seems to allow a download from the IPad to the IPhone and not the other way around.
The devices are not designed for transfer of that kind. Use Photo Stream as suggested by another poster, or transfer photos to your computer (a good idea anyway since they will be lost if your device needs to be reset), then use iTunes to sync them to the other devices.
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hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help
Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine. -
I recently bought some songs from itunes, and I tried to sync my mac air laptop to my nano ipod, but it didn't work. I usually use my PC computer to do this, and my music is in the itunes library on my mac, it just won't sync to my ipod. When I tried to sync my ipod to my PC to see if the computer was the problem, my recently purchased songs still didn't show up. Any ideas as to what to do? Thanks!
http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/
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