HT4623 Trying to update my iPad 2, however in general settings there is no prompt to do this like there is on my iPhone. How do I update another way?

I'm trying to update my ipad2, however in general settings there is not prompt to let me do so. Is this iOS5 update not available for my iPad or is there another way to do this?

The Settings > General > Software Update option only appears when you have iOS 5+ installed - if you are on iOS 4 then you will need to do the next update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad via File > Transfer Purchases (you may also want to copy photos off the iPad as well) and then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPad any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972

Similar Messages

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly???

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???

The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6).

HT4623 I have a iphone 4 ,version 4.3(8F190), When I click to General settings -there is no software update sign shown .It displays About,Usage, Network etc etc software update is missing

I have a iphone 4 ,version 4.3(8F190), When I click to General settings -there is no software update sign shown .It displays About,Usage, Network etc etc software update is missing.Need help guys! Operating system is 04.10.01(Modem Firmware)

You have to update through iTunes on your computer.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                      iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                      iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1
iPad 3                                          iOS 6.1
iPad 4                                          iOS 6.1
iPad Mini                                     iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

HT5205 I am in Ecuador, I have an A1430 iPad using a 3D micro sim card, when they call me it sounds like busy tut tut tut tut how can I do to receive phone calls and sms

I am in Ecuador, I have an A1430 iPad using a 3D micro sim card, when they call me it sounds like busy tut tut tut tut how can I do to receive phone calls and sms

iPad are not telelphones. They do not receive calls nor do they receive or send SMS messages.

HT4623 Trying to upgrade my iPad per instructions above...when I go to general there is no "software update" as shown above?

"Software upgrade" not shown in general settings....trying to upgrade to ios 6.0 or better but can't.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    1.    Go into the iPad's Settings.
    2.    Locate and tap "General" from the menu on the left.
    3.    The second option from the top is "Software Update". Tap this to move into the update settings.
    4.    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    5.    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
    1.    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    2.    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    3.    After canceling the dialog box, iTunes should automatically sync with your iPad.
    4.    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    5.    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    6.    From the iPad screen, click on the Update button.
    7.    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    8.    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

HT4623 Trying to update my ipad 2 - went to Settings, General but I don't have a Software Update option. Now what?

Trying to update my ipad2 - went to Settings, General but I don't have a Software Download option. Now what?

Very old versions of the iOS prior to iOS 5 did not have the option to update over the air by using the Settings app. If your iOS is lower than 5.0 you need to update your iPad while connected to the computer you normally sync with.
First thing to do is start iTunes on your computer and use the menu to check for updates. Your iTunes must be version 11.1 so it you have and earlier version of iTunes on your computer update iTunes to 11.1.
Then start iTunes on your computer and connect your iPad. Select your iPad in iTunes and select General or Summary in the right side panel. Do a backup of your iPad next.
Once the backup is complete click on Check for updates.

HT4623 Trying to update IPad to iOS 6. . . but get error message "Unable to check for update - An error occurred while checking for a software update

I am trying to update my IPad 2 to the new iOS 6. . .but when I check ofr updates, I get an error message "Unable to check for update - An error occurred while chekcing for a sofware update" .
I have powered off and tried again . . .but it still cannot . My Wifi is fine - and the IPad is plugged in.
Are other people having these issues.
I tried to log onto Apple support and got an DNS error message. . .
Carrie Mae

Could be the update servers are overloaded. Keep trying.

HT4623 Trying to update but verification fails saying I am not connected to Internet. I am connected to Internet though.

Trying to update 7.04 and later. I have verified I am connected to WiFi but the update fails ssying I am not connected.
How to fix?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Then reconnect to wifi and try updating again.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

HT4623 trying to update to 6.1.3 but keep getting message not connected to the internet when it is

I am trying to update my ipad to 6.1.3 and even though it is connected to the internet, i keep getting the message: unable to update not connected to the interent.
Any suggestions?

Try using this extension to force compatibility.
* https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
Check and tell if its working.

HT4623 trying to update my iPhone 4 - no option for Software Update - help!

Hi could someone please help me... I have an iphone4 and am trying to update
When I go to Settings and General there is no option that says Software Update. The options given are just "About" and "Usage"
Can anyone pls help???
Thanks
Vicky

No problem. Here is what I hope is a reasonable explanation.
You have iTunes on your PC and you can also use it on your PC. This could be regarded as the central store or central point for all your data/music etc.
You can then have stuff on your iPhone and your iPad and each could have different stuff on it depending on available capacity depending on what you need. You can either put stuff on them from iTunes or just download to them directly. If you put stuff on them from iTunes, then you obviously also have it on iTunes. If you download directly, a copy of what you downloaded directly, should also download into iTunes automatically. Again, iTunes is your central store.
iCloud allows you to back up each of your devices in the cloud (Apple's storage area), iPhone, iPad and iTunes, automatically, just in case you have a problem and need to recover something. For example, although my iPhone is backed up within iTunes on my computer, it is also backed up in iCloud. A couple of months ago, I had a problem on my iPhone and went into an Apple Store to talk to them about it. To my (unprepared) surprise, they replaced my iPhone and gave me a new one. Whilst sitting in the store (and being connected to their wifi), I could then restore all my iPhone stuff directly from iCloud. This is everything apart from some data like music which I would have to do from iTunes.
Finally, iCloud also allows you to automatically transfer things from one device to another such as photos (photostream), contacts, reminders etc. - in such a case you could think of it as a syncing system.
I hope that this all helps.
All in all, use iTunes on a PC, keep it up to date and backed up if you can.
(proviso - this is not an exhaustable list nor 100% accurate but it does give a good summary of how it all works)

HT4623 trying to update to io6, can't find software updates tab

trying to update to io6, can't fine software update tab under the general's section of settigs...help

Welcome to the Apple Support Communities
It's in iOS 5 and iOS 6. Connect the iPad to the computer and iTunes will ask you to update to the most recent iOS version

HT4623 TRying to update iphone 4@ to ios 7. Get message in itunes "unable to load data class information from Sync services. Reconnect or try again later." That has not worked.

Corporate issued iphone 4S. Trying to update to ios 7. I tunes not recongnising the phone, and I get this message:
"itunes unable to load data class information from Sync Services. Reconnect ot try again later."
I have disconnected from itunes several times. The phone is dead, as if it was brand new.
I get "slide to setup" and then connect to wifi, which works, but nothing after that, just above message.

Hello there, scott_arrow.
The following Knowledge Base article offers up some great information for your particular message:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4623 Tried to update my phone and got an error message Now I can't update or even restore my iphone! The screen just shows the plug and ITunes!

Tried to update my iphone 4 and got an error message. Now I can't update my phone or even restore it!!

Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

HT4623 Tried to update my iPhone 4 this morning and it's frozen. When I turn it off and on again I just get the apple sign fading in and out and cannot use the phone

Can anyone help. I tried to update my iPhone 4 this morning and it just got half way through the update and froze. I managed to turn it off eventually, but now all it will do is show the apple sign fading in and out and is un usable. It's not even being recognised as plugged into the laptop!!!!!!!

Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

HT4623 tried to update my iphone 3, but after going to settings/ general there is no software update tab.

I have the Weather network app. I did a update on this app. then the app stop working. I removed and installed a couple times. I have just tried to update from apple Iphone link. going to settings / general/ software updates. there was no tab (software updates) I also rebooted the phone- holding sleep and home tell the apple logo apeared.
Now what???

You need to connect it to a computer to update it as described in that article.
(70075)

HT4623 Trying to update my iPad 2, however in general settings there is no prompt to do this like there is on my iPhone. How do I update another way?

Similar Messages

Maybe you are looking for