HT4623 Trying to update my iphone 4.2.1,
Can't open iTunes, says that iTunes library can not be read, because it was created by a newer version of iTunes, can anyone help?
You seem to have an old version of iTunes present on that computer and a newer version of iTunes on another using the same account. You should uninstall iTunes on that computer and reinstall it from Apple's website to insure you have that latest version of iTunes. If your Music is missing after the uninstall, you can proably find it somewhere in My Music (if you are using Windows) or Music (on Mac), and you can put it back in iTunes by clicking and dragging it into your library. You should now have no problem updating your iPhone. I should let you know it is not possible to update to iOS 4.2.1 anymore (unless you own an older device such as the iPhone 3G). You will be forced to update to the latest version of iOS, which right now is iOS 6.1.3 on the iPhone 4. Also, make a backup of your iPhone before updating just in case something happens. You can do this by doing a full iTunes sync if you can or by right clicking your iPhone's name on the sidebar (if you have the sidebar enabled) and clicking "back up". Wish you luck and no lags with iOS 6. Be sure to come back for more when iOS 7 becomes available.
Similar Messages
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Can anyone help. I tried to update my iPhone 4 this morning and it just got half way through the update and froze. I managed to turn it off eventually, but now all it will do is show the apple sign fading in and out and is un usable. It's not even being recognised as plugged into the laptop!!!!!!!
Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I'm trying to update my iPhone 4. It says the iphone4
cannot find the update server. What does that mean?I don't have any anti-virus software active nor a firewall & am getting the same message! Have not been able to update 3GS phone for a year because iphone server won't download update! Help, just want to back up my phone so I can move it over to new computer without losing everything in it!
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I have the Weather network app. I did a update on this app. then the app stop working. I removed and installed a couple times. I have just tried to update from apple Iphone link. going to settings / general/ software updates. there was no tab (software updates) I also rebooted the phone- holding sleep and home tell the apple logo apeared.
Now what???You need to connect it to a computer to update it as described in that article.
(70075) -
HT4623 trying to update my iPhone 4 - no option for Software Update - help!
Hi could someone please help me... I have an iphone4 and am trying to update
When I go to Settings and General there is no option that says Software Update. The options given are just "About" and "Usage"
Can anyone pls help???
Thanks
VickyNo problem. Here is what I hope is a reasonable explanation.
You have iTunes on your PC and you can also use it on your PC. This could be regarded as the central store or central point for all your data/music etc.
You can then have stuff on your iPhone and your iPad and each could have different stuff on it depending on available capacity depending on what you need. You can either put stuff on them from iTunes or just download to them directly. If you put stuff on them from iTunes, then you obviously also have it on iTunes. If you download directly, a copy of what you downloaded directly, should also download into iTunes automatically. Again, iTunes is your central store.
iCloud allows you to back up each of your devices in the cloud (Apple's storage area), iPhone, iPad and iTunes, automatically, just in case you have a problem and need to recover something. For example, although my iPhone is backed up within iTunes on my computer, it is also backed up in iCloud. A couple of months ago, I had a problem on my iPhone and went into an Apple Store to talk to them about it. To my (unprepared) surprise, they replaced my iPhone and gave me a new one. Whilst sitting in the store (and being connected to their wifi), I could then restore all my iPhone stuff directly from iCloud. This is everything apart from some data like music which I would have to do from iTunes.
Finally, iCloud also allows you to automatically transfer things from one device to another such as photos (photostream), contacts, reminders etc. - in such a case you could think of it as a syncing system.
I hope that this all helps.
All in all, use iTunes on a PC, keep it up to date and backed up if you can.
(proviso - this is not an exhaustable list nor 100% accurate but it does give a good summary of how it all works) -
Trying to Sync my iPhone but when I connect to computer both the computer and the iPhone just beep continuously
Hello,
Yes I had been connecting directly to the USB port.
Previously I had been using a cable that I recieved with a portable charging device. Today I have used the actual cable that I got when I bought the phone (as normally this lives in my car)
My computer now recognises my phone...Once I have transferred music I will try with the second cable to see if it is an issue with the cable, as could it be possible that the other cable would only be able to charge my phone?? -
where do i go and what do i do next plz help
Ok, so the recovery didn't work or didn't take or something. I'll try again. I'm really in a panic now!!! This is not a good thing. My first experience with iPhone and I'm not happy right now.
edit: it seems to be working the second time around. I may never do another update after this. Ever. -
Why do I have to use a wi-fi connection to update my phone?
Because the upgrade download exceeds the maximum file size allowed under cellular. You either need to be on a wifi network, or connect your iPhone to your computer and upgrade throught iTunes.
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HT4623 Trying to update my iPhone 4s from ios 6.1.3 to ios 6.1.4
Hello.... I had to turn my phone off last night... when I turned it on again it wouldn't make sounds unless I had the earbuds plugged in... I have read the other issues that people have had and then found that there was a new update to 6.1.4.... I can't download it from iTunes and when I try and find it on the Apple site and have my phone plugged in with the USB cable it won't show the newest update.... What is the way to correct this problem?? Thanks.
Good grief.... I simply turned the phone off!!!!!
I will try this restore and see if it works as I have checked the headphone jack for debris and couldn't see anything and have done what I could to clean it out should there be anything in there...
Appreciate your help Ocean 20. -
how can I speedup the download time
Are you updating through the phone or through iTunes on a pc/mac?
The time it takes to download the update depends on the speed of the internet connection you are using. -
Want to empty the "other space on my I-Phone any new ideas?
Is there a "New" button at the top right of the Playlists section of Music?
There is no Edit button to delete music, swipe sideways on the song to reveal the delete button. Tap and hold on the artwork in Artists and albums to reveal the (X) button to delete. Or connect the iPad back up to iTunes on the computer and check your sync settings for music to ensure you are syncing the right content. -
Tried to update my iphone 4 and got an error message. Now I can't update my phone or even restore it!!
Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I'm trying to update my iPhone and I go to ``settings'' then ``general'' and at that point I should see ``software update.'' But it's simply not there, that line does not exist in my phone. What can I do?
This featue is only available on iphone running ios 5 or later.
Update as you always have, via itunes.
Read the article you linked. the entire article, not just the first part.
iOS: How to update your iPhone, iPad, or iPod touch -
I'm trying to update my iPhone 5 to IOS 7 through iTunes. I get a pop up saying I need to update my iTunes to 11.0.5 before I can update my iPhone. The problem is my iTunes is current, and no update for iTunes is found. Any one have any suggestions?
I had the same problem. My phone wasn't finding it so I tried plugging it into my laptop and it said I needed the latest iTunes which I already had.... I unplugged my phone from my laptop and did a soft reset to my phone (hold down the lock button and home button at the same time until your phone turns off) once it turns back on you should find the update... Click general... Software update. Worked for me!
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I'm trying to update my iphone 4. I plugged it into my computer, went into settings than into genral, but I have no option for software update. How do I update my iphone 4? help!!
Unless you set the device up for Wifi Sync, you will have to upgrade using iTunes. On the Summary page in iTunes, click the button Software Update.
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