HT4623 Trying to update my iphone and the message says i must be connected to Wi-Fi...why? I am unable to update.

Why do I have to use a wi-fi connection to update my phone?

Because the upgrade download exceeds the maximum file size allowed under cellular. You either need to be on a wifi network, or connect your iPhone to your computer and upgrade throught iTunes.

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I am trying to email from my iphone and the message comes up it is rejected by server, it does not allow relaying. I am receiving emails ok. How do I fix this

I am trying to email from my iphone and the message comes up it is rejected by server, it does not allow relaying. I am receiving emails ok. How do I fix this

What's the model number of your Lexmark printer?

HT1926 Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced

Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?

I tried changing my password, and it changed to one that wasnt it, and i dont know it. So i tried it too many times and now its saying it is disabled, connect to itunes. but a problem is that my power button on top is broken. how to i fix it?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Does any one know about this... I was trying to download a song and a messages saying cannot complete transaction call customer support..what can I do cuz I called and couldnt get through

I was trying to download a song and a messages saying cannot complete transaction please call customer services ... I called and couldn't get through what can I do now

Welcome to the Apple Community.
It sounds like you are trying to change your login in the Tunes store through iTunes on your computer, which you can only do once in 90 days, which you don't need to do for this.
What does your iPad usually sync with.

HT204053 Hi there im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Ok so I cant open my Itunes due to Windows Error 2 and the message says to uninstall and re-install Itunes but I'm pretty sure that would wipe the library right? Is there any way to fix the problem and keep my library?

Ok so I cant open my Itunes due to Windows Error 2 and the message says to uninstall and re-install Itunes but I'm pretty sure that would wipe the library right? Is there any way to fix the problem and keep my library?

Hi neffn!
I have an article for you that can help you go through that process of uninstalling and reinstalling iTunes. If you have Windows 7, you will want to see this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
and if you are using Windows XP, you will want to reference this article:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Note that, as it says in those articles:
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I cannot get email and the message says the device is not connected to the server

I cannot get email and the message says the device is not connected to the server. How can I resolve this issue?

Hey there Chen_erping,
Thank you for asking your question! It sounds like you are unable to send or recieve email from the account you setup in the Mail app on your iPad. I want to recommend the troubleshooting steps outlined in the following article:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Cheers,
Sterling

App Store says I have the latest version of Keynote but a kn presentation I am uploading cannot open and the message says I need a newer version. Very frustrated at this point

App Store says I have the latest version of Keynote but a kn presentation I am uploading cannot open and the message says I need a newer version. Very frustrated at this point

I actually had Keynote 06, Keynote 08, and Keynote 09. After finding trashing 06 and 08, 09 is working fine. Apple support troubleshot it this morning with me.

HT201270 I connected the ipad to itunes...and the iphone...phone is OK..ipad isn't..I get a message saying I don't have a Data Plan..but when I try to rectify that..the message says I'm not connected to the server..help.

I connected my ipad and iphone to itunes this morning and downloaded updates...the iphone is fine..but my ipad is giving me the message...you have not signed up for a data plan..but, when it asks me to sign up..the message says Safari can't open the page because it isn't connected to the server...Mail isn't working either...help.

Try this:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

What happened? Tried to open Elements 8 and error message says "Photoshop has stopped working."

The Welcome screen somes up but then fades and error message says "Photoshop has stopped working." Then Windows closes the program.
I shut down the computer, waited, then did restart, clicked on PSE, and the same message came up again. That was last night, thought I might get a message this morning, but same thing happened again. I'm trying to not panic - this is all new to me.
Any help welcome!

If you have not updated to the most current version, you might try that.

Trying to update iPhone to 6.1 and the message says to first transfer my purchased itunes to the computer. how do I do that?

trying to update iPhone operating system on our Mac. I think iPhone is on 4.2 or so. Verizon store mgr tried and said he could not do it on his limited computer. He said to update using iTunes at home. I keep getting an error msg box. The update cannot be completed. At beginning of process, we get a box that instructs us to transfer iTunes purchases to computer before doing the update. Not sure how to transfer. Any guidance?

In the iTunes menu at the top File > Transfer Purchases

HT4623 I HAVE TRIED TO UPDATE SOFTWARE AND THE VERIFICATION SAYS I AM NOT CONNECTED TO WIFI BUT YET I AM SAFARI IS WORKING FINE

i ahve tried to update software on my ipad it states in verification that it is not connected to wifi,yet it is safari is working

Try a reset: hold down the home button along with the power button until you see the Apple, then let go. Try the update again.

Im trying to activate my iphone and it fails saying "the SIM card inserted in this iphone does not appear to be supported". i rang apple they said its vodaphone rang vodaphone they said its apple... someone please help!!!!!!

my iphone 4s was continually searching for a newtwork my carrier informed me my iphone needed a service or exchange. i drove 2hrs and paid $239 to exchange my iphone. i then went to activate it and i recieve a message saying activation failed. the SIM card inserted in this iphone does not appear to be supported. contact apple for support. i rang apple and they informed me its my sim or the carrier. i rang the carrier and they said its apple. i have also tried activating the phone by using another carriers sim and the same carriers sim from another persons working phone. still get the same message.

Dude,
Apple didn't lock the phone, and you'll be waiting until kingdom come of you think that Apple will unlock it.
Only the carrier to which a phone is locked can authorize the unlocking.

HT4623 my phone has a message that the iphone is disbled connect to itunes. I try and the message said you must unlock your phone.but the phone will not bring up the key board for me to put the code in. what do i do?

Iphone has a message on it that said iphone is disable connect to itune. i try but it said that you must unlock your phone. but the iphone will not let me bring up the keypad so i can put the code in to unlock it, it has the message iphone disable connect to itune. what can i do?

Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...

HT4623 Trying to update my iphone and the message says i must be connected to Wi-Fi...why? I am unable to update.

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