HT4623 Trying to update through itunes. Keep getting message that itunes is up to date.
I am trying to update my iphone through iTunes. It tells there is an update (6.0) available but when I select Update I get the message that my iTunes is current.
I would suspect that the version of your OS is 1.5.8.
You can call 1800MYAPPLE and order a 10.6 disk, it should run around $29
Similar Messages
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OS is 5.1.1 but it says no updates available. I've had the iPod for a few years but if I remember right it's 3rd Gen. Model #MC011C. I have no problems purchasing or updating apps on my iPhone, and I went to iTunes in my computer and purchased a song just to see if I could, and didn't have any problem. And I have tons of memory left on the iPod.
Thank you for your answer
I went to the App Store app and selected "Updates" along the bottom menu. It said 11 updates were available. I then chose "Update All." Before any updates could begin, the message popped up that "This Apple ID cannot be used to make purchases from the iTunes Store." That popped up twice, then the same message with, "Please enter another Apple ID" added. I tried 3 separate times (getting all 3 pop-up messages each time). I then tried updating apps via the App store app on my iPhone 4 and it worked fine. Then I signed into the iTunes store on my computer and bought a song (thankfully one I like ) and that worked fine. I tried on my iPod one more time before finally coming here to post a question.
A few minutes after posting my question (and the reason I came back here, not knowing I'd received an answer) I thought I'd try one more time. This time, it worked with no problem and all the apps updated. So I don't know if somehow my purchasing something in iTunes on my computer helped, or creating this community ID did, or if it was just some temporary glitch. Whatever it was, it's working now. Hopefully it doesn't happen again.
Thanks again!
Message was edited by: Boomersmum -
I've been attempting to install Flashplayer, but keep getting the message that only a single instance of the application can run. Have tried various things but not getting anywhere.
Can anyone assist? Thanks.Does this error appear after you complete the download and start up the installer file? If so, you may need to restart Windows. Sometimes the Windows Installer accumulates a backlog of changes and stops working correctly until you restart your system and let it clear its queue.
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How do resolve this to continue with the update?
Thank you for your answer
I went to the App Store app and selected "Updates" along the bottom menu. It said 11 updates were available. I then chose "Update All." Before any updates could begin, the message popped up that "This Apple ID cannot be used to make purchases from the iTunes Store." That popped up twice, then the same message with, "Please enter another Apple ID" added. I tried 3 separate times (getting all 3 pop-up messages each time). I then tried updating apps via the App store app on my iPhone 4 and it worked fine. Then I signed into the iTunes store on my computer and bought a song (thankfully one I like ) and that worked fine. I tried on my iPod one more time before finally coming here to post a question.
A few minutes after posting my question (and the reason I came back here, not knowing I'd received an answer) I thought I'd try one more time. This time, it worked with no problem and all the apps updated. So I don't know if somehow my purchasing something in iTunes on my computer helped, or creating this community ID did, or if it was just some temporary glitch. Whatever it was, it's working now. Hopefully it doesn't happen again.
Thanks again!
Message was edited by: Boomersmum -
Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?
Apple's download AND activation servers are being stressed today with all the downloads/activations. It might be best to wait and try later.
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when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?
If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com
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hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
What's up with the iPhone update server. I have repeatedly tried in recent days to update the IOS software on my wife's 3GS iPhone but keep getting message that the iPhone update server cannot be contacted. The phone syncs normally and I am sure I am connected to the internet properly. Also I have successfully updated ITunes software during this same time frame. What gives??
Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Last time I opened ITunes, was told I did not have latest version and proceeded to download new version. As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services. I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
What should I do?Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
Trying to update ipad2 software. Keep getting message that network connection timed out. Don't know how to cancel the firewall
Im getting the same thing...
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Trying to update adobe flash, keep getting 'quit dashboard client'. Everytime I try to, it pops back up. Even after going to activity monitor and force quitting. What is it and how can I quit it so I can install this update??
Restart the computer from Apple menu.
When restart dialog box appears, uncheck the box beside
"Reopen windows when logging back in". -
Trying to update idad software. Keep getting message that network connection timed out. Don't have a network.
guyfromplantation wrote:Don't have a network.
That would be problem number 1. The device MUST be connected to the Internet to download software updates.
I am guessing you are trying to download an iOS update, common causes for the error you mentions are Anti-Virus or Firewall software on the computer preventing files from downloading.
If this doesn't address your issue, try rewording your issue so that we can better understand the problem you are having. -
When I go into itunes to sync my computer with my iphone I keep getting message that I must download itunes 10.5, so how come I keep downloading it, but it keeps giving me this message and I can't sync?
What version of iTunes are you currently running? To check, in iTunes go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen. For example, I see:
iTunes: 10.5.2.11 -
When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
How do I get CC to find apps installed under the previous version?
And how do I get Lightroom CC to run?
PeterI still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe. -
Why do I keep getting message that not connected to Internet when trying to access amazon yet am very obviously am still connected as can access the apple site or banking sites. Have tried resetting.
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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