HT4623 Trying to upgrade iPad from ios5 to ios6.  Yet software upgrade button says "all up to date, ios5."

How do I get the latest software om the device?  The software upgrade button does not show ios6 as available.  It shows ios5 as current.

The first generation iPad is incapable of running iOS 6.
(88422)

Similar Messages

  • I'm trying to retrieve contacts from iCloud on my new samsung but it says that there is no back up data in my account

    I'm trying to retrieve contacts from iCloud on my new samsung but it says that there is no back up data in my account

    If your contacts are on icloud.com, download them as a vCard as explained here: iCloud: Export contact information as a vCard.  Then import them to your phone as explained in your manual.  If you aren't able to, you can create a Gmail account and import the vCard to Gmail as explained here: https://support.google.com/mail/answer/183711?hl=en, then add the Gmail account to your phone and sync your contacts from Gmail.
    If they aren't on icloud.com, I'm not sure how you would access them from a backup on a Samsung, even if there was a backup.

  • Hii,,, i am using iphone 3g, i am trying to install apps from apple store,, installation stop in middle,and say u have to do install through itunes from your laptop. when i am trying to install it from my laptop,, its failed again n again,, help me out ,,

    hii,,, i am using iphone 3g, i am trying to install apps from apple store,, installation stop in middle,and say,, u have to do install through itunes from your laptop. when i am trying to install it from my laptop,, its failed again n again,, help me out ,

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Tried to transfer photos from old phone to new (5s) but has downloaded all pics off laptop (11000!) does anyone know how I can rid of them because won't just delete? Thanks

    Tried to transfer photos from old phone to new (5s) but has downloaded all pics off laptop (11000!) does anyone know how I can rid of them because won't just delete? Thanks

    Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • TS5376 was asked to update itunes and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed but no sign of it on my computer

    was asked to update itunes last week and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed, but no sign of it on my computer.

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Can someone help me... I tried to purchase something from a game clash of clans and its says purchase can not be completed... Please contact iTunes...

    Can someone help me... I tried to purchase something from a game clash of clans and its says purchase can not be completed... Please contact iTunes...

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (most of us on these forums are fellow users, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I am trying to stream video from iTunes store for the last 2 days and all I get is the message "iTunes store is unavailable. Try again later." I have tried turning it off, restoring it, signing in and out again.  Netflix works though.

    I am trying to stream video from iTunes store for the last 2 days and all I get is the message "iTunes store is unavailable. Try again later." I have tried turning it off, unplugging all cords, restarting it, reseting it, restoring it, and signing in and out again.  Netflix works, but iTunes seems to be bugging out.  If anyone could help, it would be much appreciated.  Thanks.

    melaniefrommadisonville wrote:
    I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
    click here and follow the instructions.

  • I have a macbook circa 2007 and am trying to update my software and it says its up to date but it only has mac os x 10.5.8. please help?

    i have a macbook circa 2007 and am trying to update my software and it says its up to date but it only has mac os x 10.5.8. please help?

    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
    http://support.apple.com/kb/HE57
    In the US...
    1-800-MY-APPLE or 1-800-676-2775
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
    Be sure to make a Backup of your Current System Before Upgrading...

  • HT4623 Trying to upgrade my iPad per instructions above...when I go to general there is no "software update" as shown above?

    "Software upgrade" not shown in general settings....trying to upgrade to ios 6.0 or better but can't.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
        1.    Go into the iPad's Settings.
        2.    Locate and tap "General" from the menu on the left.
        3.    The second option from the top is "Software Update". Tap this to move into the update settings.
        4.    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
        5.    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
        1.    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
        2.    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
        3.    After canceling the dialog box, iTunes should automatically sync with your iPad.
        4.    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
        5.    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
        6.    From the iPad screen, click on the Update button.
        7.    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
        8.    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • I am trying to restore ipad from previous back up. it requests a password it is none of the passwords I have used in the last decade any ideas to get around this?

    I am trying to restore my ipad from previous back up. itunes requests a password, it is none of the passwords I have used in the last decade any ideas to get around this?

    The password would be either your iTunes ID password or your admin password for the Computer.
    MJ

  • HT4623 hi i have ipad 2 and i want to connect my external hard disk to transfer data from ipad to directly to external drive?

    hi i have ipad 2 and i want to connect my external hard disk to transfer data from ipad to directly to external drive?

    Only if you have an app and a wifi hard drive like this
    http://www.seagate.com/external-hard-drives/portable-hard-drives/wireless/wirele ss-plus/?cmpid=ppc-_-satellite-_-g-_-us-_-wifi_hard_drive-_-e

  • HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    Ask previous owner to remove his device from account
    http://support.apple.com/kb/TS4515

  • HT4623 How to update ISO from 4.3.5 when Software is nowhere to be found?

    My iPad ISO version is 4.3.5(8L1). I followed the steps to go to General but do not see Software between About and Usage. Can anyone tell me what I can do in order to update my ISO?  My iPad is connected to wifi and a power source.

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • Trying to upgrade itunes says it cant find the source file for bonjour or quicktime. so it won't update. any help?

    Trying to upgrade itunes. it says it needs the source file to upgrade bonjour and quicktime. I downloaded itunes from a website originally. So therefore, i do not have a "source file" now i try to open itunes and i get a message that says something like "action only valid for installed software. Any ideas? oh ya, and i tried to delete itunes and bonjour and quicktime to start all over but it also said it needs the source files.

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes, QuickTime and Bonjour entries and click "Remove".
    Restart the PC, and try another iTunes install. Does it go through properly this time?

  • I tried to upgrade my TomTom all on my iPhone 4S and it said 'not enough space' - go to settings. In settings it shows there's plenty of space. What next?

    I have tried to upgrade my TomTom app on my iPhone 4S and it failed saying 'Not enough spare space - manage your space in settings.' When I looked in Settings it shows there's plenty of spare space. The bloke at the Apple Store was baffled..... and said I needed an appt. at Apple. "Go and join the queue." When I got to the front of the queue another bloke said "There are no appointments available. You have to book one over there online...". When I went over there and tried to book one, it said "you can't book an appt until you've spoken to the Help Dept." And gave me a number. I phoned the help line and a machine said "We're all busy."
    Any ideas?

    Hi, When you download, a big app udate like Tom Tom The other Tom Tom maps will be still on iphone until new update is complete That i why you need a lot of space until old updates Delete. So you will need to delete Apps & photos to make space. How much Gig has your iphone 4 s got? Cheers Brian

Maybe you are looking for