HT4623 Under "General" the "Software update" is missing!!! why? and obviously I canot update.
Software update option is missing in the General menu, why is that? and I cannot update my software.
HHHEEEELLLLLPPPP
Start iTunes on your computer and use the menu to check for an update to iTunes. If there is an update available download and install it. Then restart your computer.
Once your computer has restarted start iTunes on your computer and connect your iPad.
In the left column of iTunes on your computer select your iPad. In the right column select Summary and look for the Check for Update. Click on that if it doesn't bring the update message up automatically. Follow the prompts to complete the update. The update is a big file so be sure to have a good Internet connection. You might also have to disable your virus protection software and firewalls if either are turned on.
After you reach iOS 5.1.1 future updates for the iOS can be installed directly on the iPad over a Wi-Fi connection.
Similar Messages
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I have an iPad 2 w/wi-fi, 16 GB. I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???
Judi126 wrote:
... "Software Update" option is not there???
That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
HT4623 What if the "software update" button isn't there?
Does anyone know what to do if the "Software Update" button isn't there? I probably sound really lame, but I want to update to the iOS 5.0 for the iPad 1.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
HT4623 what if the software update isn't there?
what if the software update isn't there ?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
HT4623 I download the software update but the update did not installed
I download the software update but the update did not installed
Did you do this download on the phone, or in iTunes? If on the phone, after the download did you select install? Same with iTunes, did you select update and install or just download? What did it do? Is anything showing on your phone?
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HT4623 When I click into general, the software update option is not available?
I want to update my software on my iPod touch but when I click into Settings, then General, there is no Software Update option. How do I fix this?
Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT4972 -
Trying to put ios 5 on my gen 2 iPad no option under general for software update please help
Having trouble trying to download iOS 5 - can't find the option - no under settings - general
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
HT4623 The software update option is not available under my general tab...now what
The software update option is not available under my general tab...now what
The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
how do you update an ipod touch? Mine does not have the software update under the general tab. I would like to back it up to Icloud. Thx
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
To use iCloud you have to have iOS 5 or later. -
My iphone4 does not show the "software update" choice under General so how do I update my iOS?
You can alternatively connect your iPhone to iTunes on your PC and upgrade your iOS from there.
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HT4623 I do not have the software update button under general? How do I update?
I do not have the software update button under general. How do I update?
Hi!
you first you should update your device with iTunes in computer to iOS 5 then OTA (over the air) update button will be enable.
for updating with computer:
1- Download latest version of iTunes from here.
2- connect your iPad to computer (iTunes).
3- in left side (iTunes 10 or older) or in top right (iTunes 11 - latest version) your iPad will be apear.
4- click on it. in summery tab you find update button.
before using iTunes on computer please read the manual carefully or see here and find your own topic. -
If i go to general and look for the software update button, there is not one on my ipad2. What do i do then?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
On my general settings page, I do not have the software update option.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
When i click on general settings, the software update does not seem to come up? It wont let me download any apps.
I Want to download i0s 5
i have ipod touch 3rd genYou need to connect your iPod to iTunes on a computer and update from there.
Before updating, I recommend that you create a backup first, using : http://support.apple.com/kb/ht1766
Please note that iPod 3d generation only goes up to iOS 5.1.1
To update the iPod, use: http://support.apple.com/kb/ht4623
scroll down to the part that's about updating with iTunes.
Good luck
Stijn
Message was edited by: jesterwylde -
I have a dumb phone not a smart phone. It doesn't have the software update under general setting. I tried to upgrade online but nothing! Currently, I cannot get many apps because I need the upgrade. Help
That's because you don't have iOS 5 or higher. See the following:
Connect the phone to your computer. Open iTunes. Select your phone from the sidebar under Devices. Click on the Summary tab in the main window. Click on the Update button.
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