HT4623 Updated iPhone 4 to os6 and asked me to restore to factory settings, why?

UPdated iPhone 4 to os6 over wifi and when finished asked me to restore to factory settings and I'm not sure why.

i have no idea why it wont activate just says no sim inserted yet my sim works fine in my partners 3gs so not a faulty sim and phone was working fantastic before i updated the os.
i have no idea what a shsh backup is.
Is there a way i can get the imei number up so i can go and have a rant at orange to see why it wont activate even though it is now a sim free phone or am i best of going to apple store( which i really dont want to do as it cost me best part of £120 for them to do my screen on my ipod touch lol they swapped it no fixing involved)

Similar Messages

  • TS2430 Every time I hook up my iPhone 4 to my laptop Itunes says "cannot read the contents of the phone." and asks me to restore to factory settings. Any help?

    Hello, I recently was sent a replacement iPhone 4 from apple. I originally had it assigned to a laptop with an older version of iTunes and everything worked fine. I recently purchased a new laptop and assigned the new laptop to my phone with the newest version of iTunes. Now everytime I hook up my phone to my new laptop I get the same error message. "iTunes cannot read the contents of the iPhone. Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings." Can anyone help, please!

    Did you try following the instruction to restore?  You are getting that message for a good reason - there is corrupted or altered data/settings on the phone.  Is this phone jailbroken or hacked?

  • HT4972 I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve

    I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve this and get facebook back on my phone

    You cannot.
    Unless you have done as you should and have the old facebook app on your computer. 

  • I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings.  Is there anything I can do?

    I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings.  Is there anything I can do?

    You have to restore your iPhone. Same thing happened to me and many others. Sorry man.

  • I have a iPhone 4 in recovery mode and it will not restore to factory settings.

    I have a iphone 4 in recovery mode and it will not restore to factory settings. I get the error message error 21 and 2001. What can I do? I have tried all the steps.

    Alextails998 wrote:
    I have tried all the steps.
    All what steps?
    Did you go through the troubleshooting information here: http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    and
    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    If so, then it's a hardware problem. Make an appointment at the genius bar and get it replaced. Based on the "it was water damaged", I think it's a safe bet that it's toast.

  • HT1212 my computer is telling me it does not recognise my ipdad mini and is asking me to restore to factory settings what happens if i do that will i lose all my photos, music etc?

    my computer is telling me it does not recognise my ipdad mini and is asking me to restore to factory settings what happens if i do that will i lose all my photos, music etc? how do i get my computer to recognise my ipad mini?
    Thanks

    have you backed up in the past with iTunes or iCloud? If so, it is possible that you will not lose this information, but I cannot guarantee anything.
    Check for backups in iTunes by going to Preferences > Devices > Device backups
    If you do not see any, and your iPad is still in working order, check for iCloud backups in Settings > iCloud > Storage & Backup
    Also, if your iPad is still in working order, you can backup with itunes before restoring : http://support.apple.com/kb/HT1766

  • I have an Apple TV new type and am having trouble restoring to factory settings I have it connected to my imac but cant see it in iTunes?

    I can not see my Apple TV series 2 in eyetunes I have it connected throught the micro USB cable and would like to restore to factory settings?

    Hi FuzzyDunlopIsMe,
    Welcome to the Support Communities!
    It's possible that resetting your password multiple times has triggered this security.  Click on the link below for assistance with your Apple ID Account:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Here is some additional information regarding your Apple ID:
    Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    http://support.apple.com/kb/ts2446
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Click on My Apple ID to access and edit your account.
    Cheers,
    - Judy

  • I have an imac and macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to r

    I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?

    Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
    Mylenium

  • HT201269 My computer crashed and had to be restored to factory settings. My ipad has my ituned library. how do i get the music collection from the ipad to the computer?

    my computer crashed and had to be restored to factory settings losing ituness collection of music. My ipad has my itunes library. how do i get the music collection from the ipad to the computer?

    You should be able to copy iTunes purchases over to your computer's iTunes via File > Devices > Transfer Purchases. For music from other sources (e.g. copied from CDs) you will need a third-party program to copy them back from your iPad - there are some listed half-way down this page which should work : https://discussions.apple.com/docs/DOC-3991

  • My Iphone 5 screen is cracked and I need to restore to factory settings and wipe all content.  How do I do that?

    My Iphone 5 has a screen that is cracked and cannot be read.  I need to restore the factory settings to send it back to the warranty company.  Please tell me how to do that through Itunes

    Restore your iOS device
    Connect your iOS device to your computer using the cable that came with it.
    Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary pane, click the Restore button for your device.
    Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
    After your iOS device is restored to factory settings, it will restart, and you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore. your welcome

  • When connecting to iTunes advised that the IPOD is corrupted and needs to be restored to factory settings.  I executed this procedure, but after reconnecting it again identifies that it is corrupted and needs to be restored.  Repeating did not resolve.

    When connecting to iTunes, the system responds that the Ipod id corrupted and needs to have the factory settings restored.  Factory settings are successfully installed, but response still identifies that the Ipod is corruped.  Several repeats stil give the same result.  Any other suggestions ?

    Hello CoulntThinkOfAUser,
    If you purchased the songs from the itunes store you wouldn't really loose anything. This is how to recover all of your previous purchases.
    How to download past purchases.
    Hope this helps.
    ~Julian

  • I updated my Iphone 5 today. After updated. I get a message  in recovery mode and has to be restored to factory settings. Please help!

    I updated my iphone 5 today and now I get a message on my phone that tells me to plug in and when plugged in to the computer I have a message that my phone is in recovery mode and that I need to restore my phone to factory settings, please help!

    Are you really running Windows 98? I sure hope not. :S
    I have noticed a few others with the same problem the past couple of weeks. Many of them were able to resolve the issue by doing a low level reformat of the iPod's flash storage using the instructions in this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • I just did an iphone update and it made me restore to factory settings and I lost all my photos and music

    I plugged my phone ino my computer to download more music and it said I had an update, so I hit the update button and it said I had to restore the phone to factory settings.  I tried turning it off and getting out of the screen, but it wouldn't allow me to do anything other than restore.  Now I lost all my photos and music = can I get anything back?

    SEARCH!!!
    http://lmgtfy.com/?q=how+to+restore+iphone+backup

  • My upgrade to iphone software seemed to work but restore failed (1602)- now phone no longer recognised by itunes and itunes only offers restore to factory settings and warns that this will remove all data- also phone is in restore mode- unusable

    so I did the  itunes upgrade to 10.5.1 and then teh iphone 4 needed to b e upgraded to new ios5.1 - seemed to go all the way through, and the final restore seemed to fail. Now the phone is no longer recognised as personalised, just as iphone. Also  i cannot restore from backup, only restore factory settings and i am warned that I will lose all data. Can I force a restore from back up?  can I guaruntee that I can keep data from backups??

    Same with me. Anyone have an answer??

  • I plugged in my itouch and itunes says there's an error and tells me to restore to factory mode.WHY does this keep happening to me?

    Okay so before my itouch was jailbroken then all of a sudden it deleted all my songs and when I plugged it back into the computer itunes didn't recognize it so I had to restore it to factory settings deleting my 20+ apps . After I did that I jailbroke it again since the hardware was basically brand new, then while it was syncing i transfered a song and it interfered with the sync and deleted everything so I upgraded it once again. Now I have't jailbroken it and it the same thing has happened TWICE. Everything is fine and I plug it in and my computer recognizes it cause its charging but Itunes says there's and error and it simply doesn't recognize it and makes me restore it to factory settings DELETING everything. Now I'm scared to buy apps because if this happens again it deleted everything thousands of songs I have to put back manually etc. What is wrong with my itouch? Is it the itouch or the itunes because my itouch is no longer jailbroken and working fine. I took it to the apple store and they told me they couldn't do anything about it because it was working fine on their computer. -_- HELP?!!! I'M tired of this happening.

    brendan.blaine23,
    which version of iTunes is currently installed on your MacBook Pro?

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