HT4623 Updated to iOS7, stuck on rescue email

Updated my iPhone to the new OS, and now I'm stuck in the setup mode on the "rescue email" page. It won't go on the next screen.
Backing out of the Apple ID Security doesn't work either!
Help!

Reset iPad and continue with update.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Similar Messages

  • HT4623 Updating to IOS and stuck on Rescue Email?  Says optional email address to confirm your I.D. or reset a P/W but with or without typing an email address cannot move to Next screen or even cancel???  Pls help.

    Updating to IOS and stuck on Rescue Email?  Says Optional email address to confirm your I.D. or reset password but with or without typing email address in, cannot get past screen.  Click on enter or Next and nothing happens.  Cannot even cancel update.  Pls help a.s.a.p.  Thank you.

    Updating to IOS and stuck on Rescue Email?  Says Optional email address to confirm your I.D. or reset password but with or without typing email address in, cannot get past screen.  Click on enter or Next and nothing happens.  Cannot even cancel update.  Pls help a.s.a.p.  Thank you.

  • Trying to update to ios7 but stuck in 'Rescue email'

    What do I do?

    Was stuck at rescue email as well! Restarting fixed the issue. Thank you for your guidance, jtcbrooklyn!

  • HT4623 I'm stuck on 'Rescue Email' entry - NEXT does nothing.  Help please!

    I'm stuck on 'Rescue Email' entry - NEXT does nothing.  Help please!
    Back
    Entering my current apple id email address results in an error message, so the buttons all work.
    Thing is vapor locked and phone is unusable!
    Help please!

    this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....

  • HT4623 ios 7 download on iphone 4 stuck at rescue email.  Can only go back, will not go on to the next page.

    Please help!  ios 7 download on iphone 4 stuck at rescue email.  Can only go back, will not go on to the next page.

    That makes no sense . Can you take a screenshot and show me? hold home button and power for about 2 sec then on computer import the photo (http://support.apple.com/kb/ht4083) and upload it here. Have you restarted the iphone yet?

  • HT2404 I'm stuck on " rescue email"

    I'm stuck on " rescue email"

    this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....

  • HT4623 Updating my iPhone 4S to iOS 7 stuck on rescue email page

    Just updating my iPhone 4S with the very first iOS 7 update that came out. I'm stuck on the Rescue Email screen. I've tried several emails and it will not let me continue. Please help

    Hello Kaitlin,
    Thank you so much for the details of the issue you experienced when trying to update your iPhone.  I recommend reviewing the steps in the following article for an issue like this:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT4623 i downloaded my 1os7 update.....i am stuck on "rescue email"....i enter my apple ID email it says i have to use another one....it will not accept any of my other emails....anyone?

    i need help....i downloaded my new software....while trying to set it up, i get to a spot asking for a rescue email....it will not accept my apple ID email, so i have tried entering a couple others with no success....anyone else have this problem????Please help

    this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....

  • Got stuck on rescue email while installing ios7 what do i do to proceed?

    hi, while installing ios 7 on my iphone 4s i got stuck on the rescue email and cannot proceed anymore. what do i need to do to complete my installation?

    Shut down your device restart the activation proceed once you have a credible rescuse email.

  • HT4623 Updating to new operating system, but the update is hanging up on "rescue email" despite thef act that this is supposed to be optional.  The only option it seems to allow is that i furnish this email address, but then, once entered, i can't "next."

    Updating to 7.02 and i have completed everything up to the rescue email address; however, the "next" option won't work and "back" simply deletes what i have added, but doesn't allow me to escape from the set up or move past what are supposed to be optional steps.  Any suggestions?
    Thank you.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar
    The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
    Thus, if you get it to work restore to factory settings/new iPod, not from backup                               
    You can redownload most iTunes purchases by:        
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • IPhone4 update to ios7 - stuck on "Connect to iTunes"

    I have an iPhone4 and just updated to ios7,  The update through iTunes went fine but when I start the phone it gets stuck on "connect to iTunes".  I get the Hello screen, choose a wifi network, then hit "restore from iTunes backup", then get stuck on the "Connect to iTunes" screen.  I have tried to restore and forced the restore with the power/home buttons but still get the same result...HELP!

    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • HT4623 My iphone is frozen at "Rescue Email".  How do I get passed this?

    My iphone is frozen at "Rescue Email".  How do I get passed this?

    Hello WilsonLaw,
    I'd suggest restarting the iPhone, and then a reset, should restarting fail to resolve the issue.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the you still can't proceed further, I would recommend restoring the device.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    All the best,
    Allen

  • HT4623 Updating to iOS7 did not work. Now stuck on having to restore my iPod which fails every time. What do I do now?

    Yeah, thread title says it all. I'm stuck on the screen with the USB plug and the iTunes logo and nothing works.

    Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
    Be patient and try again later.

  • HT4623 updated to ios7 on Sunday - I am having major problems with my phone since - keeps freezing - updated itunes first then backed up my phone to my laptop.  Is it worth it at this stage doing a restore?

    I updated my iphone 5 to ios7 on Sunday and have been having m?ajor problems with my phone since.  It keeps freezing and I have to constantly press the home and on/off switch to get it to restart.  I had updated my itunes and backed up the phone before doing the update.  I'm getting very frustrated at this stage as the phone is practically useless.   Is it worth doing a restore?  Bearing in mind that I just tried to do that and got a message to turn off the 'find phone' feature in settings and when I tried to get into settings the phone froze again.

    I don't have a good answer for you but reading these forums, it seems that network drives can often cause problems with iTunes like you describe.
    Patrick

  • HT4623 I cant get past the rescue email on the upgrade

    I am stuck please help

    Same problem, its tabled multiple times in this email as usual Apple has decided to ignore the issue - la la  la nothing could possible be wrong if Apple did it.

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