HT4623 Updated wife's iPhone4 and now she can't get her iCloud email on it.

UPdated wife's iPhone 4 and now she can't get her ICloud email (old dotmac). Tried new Apple ID, new password. No good. How can I associate her iPhone with her email address?

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue of resetting the password and recovering use of the Apple ID.
Then use this info to change the incorrect spelling;
http://support.apple.com/kb/HT5621

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I don't remember setting a pascode in the restrictions and now I can not get my icloud on, can you help me?

I don't remember setting a pascode in the restrictions and now I can not get my icloud on, can you help me?

If you don't remember the restrictions passcode, your only option is to force the phone into recovery mode and restore it as a new device.
Do NOT restore your backup. The restrictions settings are part of the backup.

Help I just installed the latest update on my IPhone4 and now I can't open any of my stored podcasts. When I hit the podcast icon, the screen goes white for a second and the goes back to the opening page with all the icons. What happened?

Help! I just installed the latest update on my IPhone 4 and now I can't access my podcasts. When I hit the podcast I on, the screen goes blank for a second and then opens to the home screen with all my icons. What happened?

Try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously you see the Apple logo and then release.

Updated to iOS 8 and now I can't get my apps to open

I Recently updated to iOS 8 and now ALL my apps open and freeze or just quit out instantly I've let it run flat, restarted it and shut it down for a few hours andit doesn't change anything. And my iPod is really slow unresponsive music plays randomly issue stars randomly clicks lagg out for a few minutes.
the only apps that do work are the default ones that come with iOS 8.
how can I fix this issue ASAP.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
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- Restore to factory settings/new iOS device.

My daughter went from an iPhone to android and now she can't get iPhone messages. Please help

When you go from and iPhone to and android what do you have to do to iPhone before shutting it off

Bonlara wrote:
Sorry I didn't finish my post. ... now she can't receive texts from other iPhones. We did everything to inactive iPhone but still problems
See from the above link...
If you no longer have your iOS device

I just updated to ios 5 and now I can't get through the set up. has made me change password three times and says my email address is already taken... well yeah, that's me. how to go on?

can't get through set up after updateing to iOS 5??? any ideas?

If the problem persists after you reboot as suggested by Ralph:
Trouble connecting usually means interference, or another WiFi on the same channel.
If you have any cordless phones, keyboards, or cameras, check what frequency they use.
From a MAC or Windows machine you can see what channel each of the available networks are using. Make sure your network is on a channel nobody else nearby is also using.

I went to Firefox reset and now I can't get into my email.

I downloaded a Firefox update and then my Mozilla Firefox would not work properly. So I hit Frefox reset button and now all I get when I click on the MF icon is the basic starter page. I can't get my email page.

First of all you will need to know the address of your webmail. Can you search for that in your bookmarks or History.
You could probably even find the logon page simply by typing your email address into a google search.
If the problem is that you know the address but you are unable to login try clearing the cookies for that site and reloading using keyboard shortcut Ctrl+F5
*[[Firefox can't load websites but other browsers can]]
Presumably you have tried with IE and that allows access to the webmail.
* [[Firefox and other browsers can't load websites]]

I had to restore my iPad to factory settings and now I can't reconnect my icloud email to FaceTime or iMessages as the verification email never comes through what should I do

Yesterday I had to make a trip to the local Apple store as my iPad needed to be restored to factory settings. I came home trying to set up my iMessages and FaceTime but I can't reconnect it with my icloud email as I send a verification email each time and it never arrives. What should I do?

Yes, I am using the same ID on both devices. I also logged out of the iTunes application and back in but still get this same message. "The Apple ID you entered couldn't be found or your password was incorrect. Plese try again."
I have another subscription with Admin Magazine that appears to use the same interface and it was able to restore my purchases.

Changed my apple id and updated to iOS 6 and now I can't get to log into FaceTime . Every time I try it says my username or password is incorrect

Changed my apple id but FaceTime didn't recognize this and when I updated to iOS 6 I can no longer get on to FaceTime. When I try, it says that the username or password is incorrect. Can anyone help

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

I just updated to ios 6 and now I can't get through the set up. has made me change password three times and says my email address is already taken... well yeah, that's me. how to go on?

Its telling me to sign in using my email. When i do, it says that email is already taken. No, really? So now it wants me to change my password again. ***?
I can sign in to my account on my computer, so basically my ipad is junk now. Is there a way to uninstall the update.

Its telling me to sign in using my email. When i do, it says that email is already taken. No, really? So now it wants me to change my password again. ***?
I can sign in to my account on my computer, so basically my ipad is junk now. Is there a way to uninstall the update.

I've updated to firefox 6 and now i can't access my sky email unless i do it in html basic

when i try to access my sky email the page won't load unless i select html basic

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I just updatmmed to iso 7 and now I can't get my iMessages or FaceTime. It keeps giving me a network error message

I just updated to iso 7 and now I can't get my iMessages or FaceTime. It keeps giving my a network error

generally this is caused by having a page layout for full page photo with a single full page photo in front of it -
This FAQ describes how to find and fix it
LN

TS1363 I recently updated my iphone overnight and today I can't get it to come on, I've tried the restore and nothing works. I've tried syncing with 3 different computers and nothing works. I'm getting the black screen, white apple and a line under that

I updated my phone overnight and now I can't get it to come on. I've tried everything, I have a black screen, white apple and a mine below that looks like it's trying to load but it has stopped. HELP!

You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
So far I have tried the following to no avail:
Checked my pc's device manager - it recognises the device and says it is functioning properly.
Checked the drivers to make sure they are upt to date.
Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
Reinstalled the latest itunes.
Reset the ipod.
Put the ipod into disk mode and reconnected to itunes.
Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
At this point I dont really want to part with another $300 odd dollars for a new one.

HT4623 i pressed update on my iphone4 and now the apple icon just comes on and off every 10 secs and i cant turn on my phone. please help me..

i pressed update on my iphone4 and now the apple icon just comes on and off every 10 secs and i cant turn on my phone. please help me..

Hello dagobertofromelsalvador,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Best of luck,
Mario

How do you transfer Apple IDs from one ipad to another iPad? I got the new ipad and gave my ipad 2 to my wife who had the first version and now I can't get my Apple ID off so she can use her Apple ID.

how do you transfer Apple IDs from one ipad to another iPad? I got the new ipad and gave my ipad 2 to my wife who had the first version and now I can't get my Apple ID off so she can use her Apple ID.

You don't transfer Apple ID's from one device to another one. You sign out in the settings, )the App Store and iTunes if necessary) and then sign in with the other ID.
Settings>iTunes & App Stores>Apple ID>Sign out. Them sign in with the other ID. You can sign out of the app store and iTunes as well by going to the featured Atab in the App Store and the music tab in iTunes, swipe to the bottom and access the Apple ID in there.
You should have erased the iOad before you gave it to her in Settings>General>Reset>Erase all content and settings. That way she could set up the iPad as new with her own Apple ID.
Be aware of the fact that if you use each others ID's in order to download past purchased content to your own iPads, you will lock yourself out of your own ID as you will have associated your iPad with the other person's Apple ID.
In other words, if you sign into your wife's ID on your iPad so that you can download an app or an album so that you don't have to pay for it again, you will lock yourself out of your Apple ID for 90 days.

HT4623 Updated wife's iPhone4 and now she can't get her iCloud email on it.

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