HT4623 Updated with iTunes, iPhone not working! What to do?

I updated my Iphone 4s with Itunes and then a few minutes after it went completly black, i can hear siri trying to work but it does't !! I tried to charge the battery but nothing happens. Help please.!!

Try resetting your iPhone.  Hold the power on/off and the home buttons together for 6 or 7 seconds till the Apple logo appears.  Then see what happens.  Hopefully things will be better.

Similar Messages

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    Well... if you really want help, you could start by providing some details of what happens when you try to update.

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    Hi,
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    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] iTunes.exe begins
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ===================
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] "C:\Programme\iTunes\iTunes.exe"
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    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] APPDATA=C:\Dokumente und Einstellungen\mispde\Anwendungsdaten
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] asl.log=Destination=file;OnFirstLog=command,environment
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CIHOLOSCLI=C:\Programme\Seagate Software\Open Olap\
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CLASSPATH=.;C:\Programme\Java\jre6\lib\ext\QTJava.zip
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CommonProgramFiles=C:\Programme\Gemeinsame Dateien
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] COMPUTERNAME=MISPDE0
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ComSpec=C:\WINDOWS\system32\cmd.exe
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] FPNO_HOSTCHECK=NO
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HARVESTHOME=C:\Programme\CA\AllFusion Harvest Change Manager
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOME=C:\Programme\Computer Associates International, inc.\CCC Harvest
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOMEDRIVE=C:
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOMEPATH=\Dokumente und Einstellungen\mispde
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] LOCALHARVESTHOME=C:\Programme\CA\AllFusion Harvest Change Manager
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] LOGONSERVER=\\ERLCNDC1
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] NewEnvironment1=C:\Programme\Vodafone\Vodafone Mobile Connect\"Optimization Client"
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] NUMBEROFPROCESSORS=2
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] OS=Windows_NT
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] Path=C:\Programme\Gemeinsame Dateien\Apple\Apple Application Support\;C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live;C:\Programme\CA\SharedComponents\PEC\bin;C:\WINDOWS\system32;C:\WINDOWS;C: \WINDOWS\System32\Wbem;C:\Programme\Microsoft SQL Server\80\Tools\Binn\;C:\oracle\ora102\bin;L:\deployment files\runtime;L:\development\client;D:\FOUNDA~1\fnd301\deployment files\runtime;D:\FOUNDA~1\fnd301\development\client;C:\Programme\Samsung\Samsun g PC Studio 3\;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Programme\CA\AllFusion Harvest Change Manager;C:\Programme\QuickTime\QTSystem\;C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.PSC1
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PERL5LIB=C:\oracle\ora102\perl\lib\5.8.3\MSWin32-x86;C:\oracle\ora102\perl\lib\ 5.8.3;C:\oracle\ora102\perl\5.8.3\lib\MSWin32-x86-multi-thread;C:\oracle\ora102\ perl\site\5.8.3;C:\oracle\ora102\perl\site\5.8.3\lib;C:\oracle\ora102\sysman\adm in\scripts
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_ARCHITECTURE=x86
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_LEVEL=6
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_REVISION=0f0b
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ProgramFiles=C:\Programme
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] QTJAVA=C:\Programme\Java\jre6\lib\ext\QTJava.zip
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] RTARCH=i86_w32
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] RTHOME=C:\Programme\CA\SharedComponents\PEC
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SESSIONNAME=Console
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SQLBASE=C:\Oracle\ora102\NETWORK\ADMIN
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SystemDrive=C:
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SystemRoot=C:\WINDOWS
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TEMP=C:\DOKUME~1\mispde\LOKALE~1\Temp
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TMP=C:\DOKUME~1\mispde\LOKALE~1\Temp
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TNS_ADMIN=C:\Oracle\ora102\NETWORK\ADMIN
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERDNSDOMAIN=CORPNET.IFSWORLD.COM
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERDOMAIN=CORPNET
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERNAME=mispde
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERPROFILE=C:\Dokumente und Einstellungen\mispde
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] VS90COMNTOOLS=C:\Programme\Microsoft Visual Studio 9.0\Common7\Tools\
    [3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] windir=C:\WINDOWS
    [3068 @ Wed Jun 09 10:45:52 2010] [(unknown facility) iTunes.exe] receive_message: Could not receive secure message: -1
    [3068 @ Wed Jun 09 10:45:52 2010] [(unknown facility) iTunes.exe] readthread: Could not receive message
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    [7028 @ Wed Jun 09 10:47:00 2010] [_ISDVLog SyncServer.exe] Goodnight, Gracie.
    Please help me!

    *I just spoke with two different senior advisors from Apple one whose name was Matt and the other whose name was Zachary. They both were extremely rude and were not helpful at all. I explained the same exact scenario to them about how I just updated to iTunes 9.1.1 and that now my iPhone will not sync.*
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         et_opport_h                       = lt_opport_h
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          cv_log_handle                     = lv_log_handle
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    *   ERROR_OCCURRED                    = 2
    *   DOCUMENT_LOCKED                   = 3
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