HT4623 updating ios 4.2

its telling me i have to erase my info on itunes before i can update my ios 4.2 but i cannot figure out how to erase. what is the option or how do i do this? im not that tech savvay so please be specific. Thanks for any input

Sorry, you can't. iOS 4.2.1 is the end of the line for your phone, there are no further updates available.
If you want to run a higher iOS version, you need to purchase a newer model iPhone.

Similar Messages

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    Hi,
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    (volume adjustment didn't improve the sound)
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  • HT4623 updating ios software on iphone 3gs without software update feature

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    Open itunes, connect iphone.

  • HT4623 update ios 4.2.1 to ios 4.3

    Hello,
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    You can't. 4.2.1 is the latest iOS you can update to with the 3G.

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  • HT4623 Updating IOS

    Can anyone help plse.
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    I am trying to update my iPad version 4.3 to 5 or 6 but the <software update> key does not appear to exist on my iPad (under settings>General).  How can I upgrade my ipad to Version 5?

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  • HT4623 update ios 7

    I did my update for the Iphone 5 IOS 7 and the phone will not turn on.  It shows that I need to connect to Itunes. I have gone on ITunes and do not know what to do.

    Hello johnfromprince george,
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    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
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  • HT4623 Update iOS 7.1.1 password

    I tryed to update my phone and it asked about a password it has to be 4 numbers and I don't know or I can't remember that I have a password for software update
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    Please help me to update iOS 7.0.3

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    See here: http://support.apple.com/kb/HT4623?viewlocale=en_US&locale=en_US
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  • HT4623 How can I update iOS 5 on iPad 2?

    I want to update iOS 5 on my iPad2 and I've read the article about it. There was written go in settings>general>software update in my ipad2 there isn't such button "Software Update" there is only "about" and "usage" so, what can I do?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
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    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
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  • HT4623 I'm trying to update IOS on my iphone 4 which has the version 4.2.6 the direction in this article is version 5?

    i'm trying to update IOS on my iPhone 4 which is at version 4.2.6

    From this article: http://support.apple.com/kb/HT4623?viewlocale=en_US&locale=en_US scroll down to the "Update our device using iTunes" section.

  • HT4623 Cannot update iOS software on iPad no software update option

    Cannot update iOS software on iPad no software update option

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
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    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • HT4623 please help me update ios 4.3 in iphone 3g

    please help me update ios 4.3 in iphone 3g

    You can't. The iPhone 3G can only go as high as iOS 4.2.1. It hardware does not suport a higher iOS.
    BW this is the iPod touch forum.

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