HT4623 updating iOS 6 from iOS 5 and i get unkonwn error
My daughters iPhone 4 is displaying a connect to iTunes after trying to update the phone to iOS 6
Error 3194, AKA "This device is not eligible.. occurs for several reasons:
1. Update to the latest iTunes - currently 10.4.1.
2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer. Additional measures may be needed.
3. You may need to edit the Hosts file on your computer to remove references to gs.apple.com if you EVER used hacking techniqus or apps such as tinyumbrella.
4. Don't try to downgrade the iOS.
5. If the phone was EVER successfully hacked in the past (jailbreak, downgrade, unauthourized unlock) there may be nothing you can do now to fix this.
"This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
http://support.apple.com/kb/TS3694
Similar Messages
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Every time I try and update mu devices from my itunes account I get an error unknown error 9006
every time I try and update mu devices from my itunes account I get an error unknown error 9006
Hey burtonpg,
Thanks for the question. If you are receiving a 9006 error when attempting to update or restore your devices in iTunes, this usually means that there is a conflict with security software on your system:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks,
Matt M. -
I have attempted to update OS X 10.8.4 and keep getting this error message...The operation was cancelled.(3072) Anyone know why?
You're trying to update an application that's running, perhaps in another account. Make sure you quit all apps that are to be updated. If another user is logged in under Fast User Switching or Screen Sharing, he or she must do the same.
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i am trying to purchase something from itunes store and am getting an error has occured (-1202) try again later what do i do?
Check out this thread > Error -9812 and -1202: Apple Support Communities
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Updated my N80 from Nokia Website, and i get this!
updated my N80`s Firmware for my 02 Phone
since i have done this..
everytime i turn the phone on and it loads up to the main screen... it says "Untrusted software found on memory card. Go to Application manager to install" or something like that..
how can i stop it from doing this, driving me insane :-(I have this same problem.
Every time I start my N80 after upgrading the firmware, it tries to install something, and then I get an error message saying that "Untrusted software found on memory card. Install from Applications Manager".
The only uninstalled file I have on my memory card is a file called ab00009ba.sis. Does anyone know what that file could be and is it the source of my problem? Can I delete it? -
Updated software to 1.1.3 and now getting disk error message
When I try to sync I get a message that reads:
Attempting to copy to the disk "Ipod name" failed. The disk could not be read from or written to.
Can I restore the ipod software to the previous version? If so, how?See if this troubleshooting article helps.
Disk cannot be read from or written to error syncing iPod in iTunes. -
I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible? What do I do?
iOS 5 is only compatible with the iPhone 3Gs and later...
Updating to iOS 5 http://support.apple.com/kb/HT4972 -
I updated iOS 7 and my contacts were ok then they suddenly disappeared a few weeks after updating. I have no idea if it has anything to do with iOS 7 but when I email someone the contacts are there. When I open the app they are gone. What happened?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Updated IOS 7 and now it does not accept my password. I'm locked out
Level 1 (0 points)
vlmorgan
Sep 22, 2013 5:05 PM
Updated IOS 7 and now it does not accept my password. I'm locked out.
iPad, iOS 7
I have this question too (1)Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
i tray to update my iphone but refused to update iOS 6.and give me note there is problem in dawn loud . please tell me what can i do?dawn loud
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how do I disable this without changing accounts
Welcome to the Apple Community.
You could simply set each device to only use a single telephone number (settings > messages > send & receive, but this isn't really an ideal solution since the other person can always change their settings and see your messages and send messages that appear as if they are from you. There is only one real solution and that's to have your own accounts. -
I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how to I disable this ??
You each need to have separate Apple IDs and separate user accounts. Better yet, separate computers as well.
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I am trying to update my 3GS to the IOS 5 i keeping getting an error message(-50) while updating and it tells me i will lose eveything on my phone please help. my phone is IOS 4.3.5.
See if this Helps
Delete Photo Cache
http://support.apple.com/kb/TS1314
If on a Mac...
Goto Home > Pictures > iPhoto Library...
Right Click and choose Show Package Contents...
Find the Folder called iPod Photo Cache and drag it to the Trash...
Close the Finder Window.. -
I did the software update ios 7 and now i cant hardly get wifi and my calls are being dropped.
I did the software update ios 7 and now i cant hardly get wifi and my calls are being dropped.Can anyone help me?
I updated my ipad to the ios7.4 and my wifi connection just wouldn't work any longer.
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I'm trying to update iOS 7 and it says I need 3.4 GB of storage to update.. I currently have on my storage 797 MB and 12,6 GB used. How much storage should it write for me to be able to update?
If your ipad has only 797 MB free and it tells you that you need 3.4 GB to update, then you need to begin deleing files, whatever it takes to free up space.
Consider...
Delete apps you don't use.
Delete videos you don't want (these take up a lot of space).
Do you have a lot of emails stored on the device?
Are there apps that store data files, like a PDF reader? If there are a lot of these, you need to delete some.
The bottom line is that you need to remove data and/or apps on your device to make more storage available.
But for videos and photos, always sync them to a computer first to archive them.
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