HT4623 Updating iOS from 4 to 5 - ?

I am trying to update my iPad version 4.3 to 5 or 6 but the <software update> key does not appear to exist on my iPad (under settings>General). How can I upgrade my ipad to Version 5?

Hi jan,
That's because OTA (Over the Air) updating was not available until 5.0. You have to physically connect to the computer you sync with to get your IOS upgraded to 5.0 or later before you can updgrade wirelessly.
Cheers,
GB

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Update iOS from 3.1 to 4.2

i updated iOS from 3.1 to 4.2 after i click at update now..but after complete, the phone restart and now cant read the SIM. so cant unlock!!!

The first thing you need to do is confirm which model of Touch you have.Look at http://support.apple.com/kb/HT1353 which will help you identify your model. look further down that page at http://support.apple.com/kb/HT1353#iPod_touch_2nd_generation and examine the pictures. Notice the difference between a 1st and 2nd generation model.
If your iPod is a 1st generation model, it cannot be upgraaded to anything past iOS 3.1.3.
If it's a 2nd generation model, I think I'm right in saying that to upgrade to iOS 4.2.1 (which is as high as a 2nd gen Touch can go) you need to purchase the update. (I've tried finding a speedcific page about this, but have had no luck at the moment, sorry.)

How to update ios from 4.2.1 to 5 or greater

I need to upgrade my ios from 4.2.1 to latest version available

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

After update IOS from 6.0 to 7.1, my Apple Id cannot access to my Iphone due to the Apple ID that comment on IOS 7.0.2 was not matched to the old one.

I have gotten the problem after updated IOS to version 7.0.2. I signed up my IPhone with su* @pttplc.com as Apple ID via older IOS version and can use it normally but after I update the IOS version from 6.0 to 7.0.2, the Apple ID that commented on my IPhone is sx* @pxxxxx.com. It look like that the number of alphabet in Apple Id is not matched. The new one is less than the old one so I cannot log in my IPhone. After that I try asking for the new password but the new password was not send to su* @pttplc.com but send to my reserve e-mail instead. Please help me to fix the problem ASAP due to I cannot access IPhone for 2 month already.
Please suggest the solution to reset my IPhone to normal. Please advise ASAP. Thanks in advance.
PS. If you want any further information, please do not hesitate to let me know.
<Email Edited by Host>

Hey Suwat Chanpui,
Thanks for the question. I understand you are having issue relating to your Apple ID account after updating to iOS 7. The following articles may help to resolve your issue:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
If you recently changed your Apple ID and did not update your Apple ID on your device:
1. Tap Skip This Step to continue.
2. After completing iOS 7 setup, go to Settings > iCloud.
3. Scroll down and tap Delete Account, then enter your previous Apple ID and password.
4. If your Apple ID or password are not accepted, follow the steps in iOS 7: If you're asked for your previous Apple ID when signing out of iCloud.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
If you are instead experiencing issues with Activation Lock, the following articles may help to resolve your issue:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks,
Matt M.

HT4623 Update ios not working. Please help

I have updated iTunes, My iPhone 4 is on ios 4.3. Nothing else has worked to update ios. So I manually downloaded ios 5. When I held shift on update and selected the ios 5 it worked.Now that I have the update it gets stuck on "preparing software" and "contacting iPhone activation center". It has been three hours on this. Please help.

Hi,
I had that problem with ios 7.0.3 I didn't have any sound when I first updated, I did this as follow:
• A reset using the close & home button brought the sound back but it was horrid.
(volume adjustment didn't improve the sound)
• A second reset fixed the sound.
Hope that helps.

HT4623 Update Ipad from a version before ios 5

How to update an iPad 2 from the iOS 4.3.3 to the newest one? Is there a way to do it without a computer?

The iOS 5 update must be installed from iTunes on a computer, as it introduced the capability to update further on the iPad itself.
(69908)

HT4623 updating iOS 6 from iOS 5 and i get unkonwn error

My daughters iPhone 4 is displaying a connect to iTunes after trying to update the phone to iOS 6

Error 3194, AKA "This device is not eligible.. occurs for several reasons:
1. Update to the latest iTunes - currently 10.4.1.
2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer. Additional measures may be needed.
3. You may need to edit the Hosts file on your computer to remove references to gs.apple.com if you EVER used hacking techniqus or apps such as tinyumbrella.
4. Don't try to downgrade the iOS.
5. If the phone was EVER successfully hacked in the past (jailbreak, downgrade, unauthourized unlock) there may be nothing you can do now to fix this.
"This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
http://support.apple.com/kb/TS3694

IPad/iPhone Not Appearing in iTunes After Updating iOS from 8.0 to 8.1.1

After updating my iPad and iPhone from iOS 8.0 to iOS 8.1.1, neither device will show up any longer in iTunes. After the update completed, I received the following error message in a pop-up window:
"iTunes could not connect to this iPhone. An unknown error occurred (0xE800001F)."
I've restarted both devices and my computer and have the most up-to-date version of iTunes installed. I'm on a Windows 8 PC.
Any suggestions?

Hey samuelayres,
Thanks for the question and detailed information. You’re in luck, we have a support resource that includes troubleshooting steps for this exact issue:
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
http://support.apple.com/en-us/TS3221
Thanks,
Matt M.

HT4623 update ios 7 having error 3004

having problem with my updates with ios7.. don't know what would be the problem. have tried many ways. thru wifi connection and thru desktop with itunes. always error 3004. any solutions there?? thanks in advance..

From: iTunes: Specific update-and-restore error messages and advanced troubleshooting
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
Test restoring while connected to a known-good network.
Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

Updated iOS from 4 to 5 . Now iPad shuts down momentarily.

Updated iPad(1) from original iOS to 5.1.1 and now iPad blinks off them, comes right back on to home page!
Any suggestions? Go back to original iOS? How?

1. Close all inactive apps in the Task Bar. Double-click the Home button and hold apps down for a second or two and tap the minus sign to close app.
2. Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple Logo

How do up update iOS from 4.2.1 to 4.3.

I have early ipod (2008)? model MB531BT it doesn't have an update button in the settings general menu as the more modern ones do? Am I stuck with version? Would so like to downlaod Bjork Solitice, Biophillia and the like but am being told I needs iOS 4.3.

You have a 2G iPod. Those can only go to iOS 4.2.1
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

HT4623 updating ios software on iphone 3gs without software update feature

How do you update to ios 5.1.1 on iphone 3gs that has no software update feature?

Open itunes, connect iphone.

Can I update iOS from 6 to 8 directly

Hi, all, I am using iPhone5 with iOS 6.1.4. Since iOS 8 is out and I like to try it, but the Software Update still shows 7.1.2. I am wondering can I skip iOS7 and update to iOS8 directly.
cheers

I'm assuming iTunes is showing the same thing? In that case I'm afraid the answer is no, you'll have to go to 7 and then to 8.

HT4623 update ios 4.2.1 to ios 4.3

Hello,
How do I upgrade ios 4.2.1 to ios 4.3?

You can't. 4.2.1 is the latest iOS you can update to with the 3G.

HT4623 Updating IOS

Can anyone help plse.
I have an iphone 4. I am trying to update my ios to a 5 or 6. When I go to Settings.....General .....there is no pull down of software update ( as is detailed on all answers I see ) ? can you help
Thanks

Wireless updating of iOS is a feature of iOS5 and above. With your iOS4 you need to update to the current OS by connecting to your computer running iTunes, and follow iTunes' prompts for updating.

HT4623 Updating iOS from 4 to 5 - ?

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