HT4623 Updating to iOS7 did not work. Now stuck on having to restore my iPod which fails every time. What do I do now?

Yeah, thread title says it all. I'm stuck on the screen with the USB plug and the iTunes logo and nothing works.

Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
Be patient and try again later.

Similar Messages

I tried to migrate my files from my old G4 book to my new Macbook Air. It did not work properly and I want to restore the Air to its original settings. How do I do this?

I tried to migrate my files from my old G4 book to my new Macbook Air. It did not work properly and I want to restore the Air to its original settings. How do I do this?

You will need to use an external DVD drive to run the disc installer that came you your machine. You can also do it with another Mac using the Remote Install Max OS X app. Finely, if you have access to another computer, you could burn the install image on a USB thumb drive, boot from that, erase the drive and run the installer.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

Since upgrading to FF 4, I have constant crashes (updating graphics drivers did not help). now all my bookmarks are gone. When I try to restore them, I get error message: "Unable to process the backup file".

Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.

I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
Right before my bookmarks disappeared, FF crashed and I accidentally started FF 3.5. When I saw what I did, I ended the Firefox process and started FF 4. That's when all my bookmarks were gone and I discovered I couldn't retrieve any backups. I did note that an add-on was updated when I restarted FF. Maybe that's the problem. Does FF have a Safe mode?

I now use Firefox, but not sure which product number. Mozilla has been automatically downloading an update. When it is downloaded, the browser does not work. I keep having to restore the computer, and before long you download again. Help.

I'd like to stop the automatic downloads number one.
I'd also like a possible explanation as to why the new version will not work. I know that Microsoft downloaded a bunch of changes (12) that also seemed to screw up my computer. I have switched off their automatic downloads.

To stop Auto updates use: '''Tools -> Options -> Advanced -> Update Tab ''' <br> select the options you require ( see [[Updating Firefox]] )
As for why your version does not work I do not know but suggest you look at:
* [[Safe Mode]] Note when using safe mode do not make changes on the first dialogue Window you see; click the Continue button
* [[Basic Troubleshooting]]
You may also need to review the versions of Java see
* [[Using the Java plugin with Firefox]]
* "Why do I need Java 6 Update 10 and above for Firefox 3.6 and later versions? " - http://www.java.com/en/download/faq/firefox_newplugin.xml
Your System details show you as using version 3.6.12 of Firefox, that is not the latest version, it would be normal practice to update to the latest version, which is why you are being offered the updates. See also [[Software Update Failed]]

I have activated the passcode lock on my iPad sometimes ago and now I forgot it, I entered several passcode but did not work, now the iPad is disabled and would not connect to iTunes. What can I do to unlock my iPad

I have activated the passcode lock on my iPad sometimes ago and now I foregot it, I entered several passcode but non was correct, now the iPad nis disabled and would not connect to the iTunes. what can be done to unlock my iPad?

If you've forgotten the passcode then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808

HT4623 Updated with iTunes, iPhone not working! What to do?

I updated my Iphone 4s with Itunes and then a few minutes after it went completly black, i can hear siri trying to work but it does't !! I tried to charge the battery but nothing happens. Help please.!!

Try resetting your iPhone. Hold the power on/off and the home buttons together for 6 or 7 seconds till the Apple logo appears. Then see what happens. Hopefully things will be better.

Has anyone experienced issues with the new 6.0 update. Hotspot does not work now and issues with Wi-Fi

Since putting new operating system of 6.0 on several iPhones.....the hotspot will no longer work and either does Wi-Fi

Use the search box at the upper right hand corner of this page
Look to the right in the "MORE LIKE THIS" area

HT201210 My iPod touch does not respond, I tried to restore it from itunes but it did not work, itunes recognize it but the restore process seems to do nothing

my iPod touch does not respond, I'm trying to restore from itunes but it does not work

What exactly happens when yu ty to restore?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I was updating my iphone 4 to ios5 ,but did not work! my phone is frozen with picture of lead,arrow and itunes icon. it now does not connect to itunes for me to restore. PLEASE HELP

iwas updating my iphone 4 to ios 5,did NOT work.
now it is frozen with picture of phone lead,arrow and itunes icon.
phone will not connect to itunes for me to retore.
PLEASE HELP ANYONE !

Have you tried putting the phone into recovery mode : http://support.apple.com/kb/HT1808 ?

Chrome Plug-in update for Flash does not work

I am a Mac OS X 10.5.8 user and I use Chrome as my standard browser. I updated the Flash Player to version 10.3.183.23 2 times now and it is still not working and showing me that I have an old version. Every time I try to update the Plug-in it installs it and then everything stays the same when I restart Chrome. Could you help me out here?

Hi folks,
I hope you guys know that Mac OS 10.5.x have been officially dropped to support by Apple(as OS vendor) and Google(as browser vendor) while ago. So this behavior sound intentional by Chrome as same behavior as recent Safari. I tried searching around and found this post at Google site:
http://support.google.com/chrome/bin/answer.py?hl=en&answer=2599452
http://productforums.google.com/forum/#!topic/chrome/Y_s0YY2wQkQ
During above forum discussion there is one user who found own solution with his/her own risk:
https://productforums.google.com/forum/?fromgroups=#!category-topic/chrome/mac/_CnkF0tj6xk %5B1-25%5D
It's up to you if you want to try it out but please understand that the environment is at risk of security matters since all OS, browser, and plugin software do NOT provide security update for you.
thanks,
Hitomi

Ipod disabled wrong password itunes did not work

The reset did not work, now what?

You have to restore.
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone and it did not work and now my Ipad is disabled

I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

HT5654 Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?

Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?

Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

HT5594 After updating to iOS7 on my iPhone4 I cannot enable location services. How do I enable location services? I have tried turning off restrictions but that did not work.

After updating to iOS7 on my iPhone 4 I cannot enable location services. How do I enable location services? I have tried turning off restrictions but that did not work.

I finally just resolved this after not being able to enable location services since upagrading to iOS 7. Posting the solution here 'cause I couldn't find it anywhere else.
I enabled Restrictions under Settings > General > Restrictions and created a passcode (I'm not sure if this was part of the solution, but it wasn't enabled for me by default.)
In Restrictions, under Privacy, Location Services was set to "Allow Changes" (This still didn't solve the issue of the greyed-out Location Services switch though - I still couldn't turn it on.)
Also in Restrictions, I also switched "Find My Friends" to "Allow Changes"
Once I did step 3, the switch under Settings > Privacy > Location Services was no longer greyed out and could be switched on.
Hope this helps!

TS1718 I tried to update, did not work, unintstalled did not work. Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable. Looking for itunes64.msi path.

I tried to update, did not work, unintstalled did not work. Now when I try to install i get error message "The feature you are trying to use is on a network resource tha is unabailable. Looking for itunes64.msi path.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT4623 Updating to iOS7 did not work. Now stuck on having to restore my iPod which fails every time. What do I do now?

Similar Messages

Maybe you are looking for